Publications

Article

Strong Leadership and Teamwork Drive Culture and Performance Change: Ohio State University Medical Center 2000–2006

By: Leonard A. Schlesinger, Fred Sanfilippo, Neeli Bendapudi and Anthony Rucci

Several characteristics of academic health centers have the potential to create high levels of internal conflict and misalignment that can pose significant leadership challenges.

In September 2000, the positions of Ohio State University (OSU) senior vice... View Details

Keywords: Employee Relationship Management; Customer Value and Value Chain; Organizational Structure; Performance Improvement; Customer Satisfaction; Organizational Change and Adaptation; Leading Change; Service Delivery; Satisfaction; Health Care and Treatment; Health Industry; Ohio

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29 Oct 2013
First Look

First Look: October 29

Western and white beauty ideals emerged as the global standard. The momentum of this standard was reinforced by the impact of Hollywood and other drivers of an international consumer culture from the interwar years. However the study... View Details

Keywords: Sean Silverthorne

February 2007 (Revised March 2007)
Case

Navigating Turbulent Waters: Glitnir Bank's Communication Challenge during a Macroeconomic Crisis

By: Michael D. Kimbrough, Gregory S. Miller, Vincent Marie Dessain and Ane Damgaard Jensen

Glitnir Bank is an Icelandic company following an aggressive growth strategy that relies heavily on foreign debt. Access to such debt is suddenly curtailed when there is a downturn in market sentiment regarding the Icelandic economy as a whole. Students will reflect on... View Details

Keywords: International Finance; Banks and Banking; Macroeconomics; Communication Strategy; Banking Industry; Iceland

15 Dec 2015
First Look

December 15, 2015

Competition Policy International Whither Uber? Competitive Dynamics in Transportation Networks By: Edelman, Benjamin G. Abstract—Transportation Network Companies offer notable service advances—but do they comply with the law? And if not,... View Details

Keywords: Carmen Nobel

21 Aug 2006
Research & Ideas

How Europe Wrote the Rules of Global Finance

developing countries. His article, "Writing the Rules of Global Finance: France, Europe, and Capital Liberalization," appeared in the Review of International Political Economy in February 2006. Ann Cullen: How did you become... View Details

Keywords: by Ann Cullen

07 Apr 2015
First Look

First Look: April 7

Legal Education What Courses Should Law Students Take? Lessons from Harvard's Big Law Survey By: Coates, John C., Jesse M. Fried, and Kathryn E. Spier Abstract—No abstract available. Publisher's link:... View Details

Keywords: Sean Silverthorne

06 Jun 2024
Research & Ideas

How Younger Immigrants Gain an Edge in American Business

of immigration. Immigration policy design matters Refugees often differ from other immigrant populations in that they intend to remain in the US for a lifetime, unlike some who come to earn money to send home or international college... View Details

Keywords: by Rachel Layne

05 Aug 2022
Research & Ideas

Why People Crave Feedback—and Why We’re Afraid to Give It

doctoral students Nicole Abi-Esber and Jennifer Abel, and Juliana Schroeder, an associate professor at the University of California, Berkeley Haas School of Business. The results are included in a recent paper published in the Journal of... View Details

Keywords: by Michael Blanding

26 Mar 2007
Research & Ideas

Learning from Failed Political Leadership

Weatherhead Jr. Professor of Business Administration, reflects on the book's implications for managers and executives. Martha Lagace: What is there of interest to a businessperson in this book? D. Quinn Mills: This book is full of hard-hitting, in-depth assessments of... View Details

Keywords: by Martha Lagace

October 2009
Case

Noble Group

By: C. Fritz Foley, Michael Shih-ta Chen, Matthew Johnson and Linnea Meyer

What role does trade finance play in facilitating global supply chain management? Richard S. Elman, founder and CEO of Noble Group Ltd., a global commodities trading company based in Hong Kong, must raise capital to support the firm's working capital and investment... View Details

Keywords: Trade; Capital; Financing and Loans; International Finance; Globalized Firms and Management; Risk Management; Supply Chain Management; Hong Kong

15 Aug 2023
HBS Case

(Virtual) Reality Check: How Long Before We Live in the 'Metaverse'?

the case with HBS professor David B. Yoffie, the Max and Doris Starr Professor of International Business Administration at HBS, and Matt Higgins, now a senior researcher at the HBS California Research Center. At this point, it seems that... View Details

Keywords: by Jay Fitzgerald; Technology; Computer; Information Technology

06 Dec 2011
First Look

First Look: Dec. 6

billion in worldwide sales and had just been named the leading refrigerator manufacturer worldwide. Describes Haier's rise over three decades from a defunct refrigerator factory in China's Qingdao province to an international player with... View Details

Keywords: Sean Silverthorne

2016
Working Paper

College Tuition, Public Finance and New Business Starts

By: Gareth Olds

A growing public discourse cites the rising cost of education and student debt overhang as a contributor to slow economic growth. A parallel discussion explores the causes of the secular decline in business dynamism and entrepreneurship rates in the United States over... View Details

Keywords: Cost; Higher Education; Entrepreneurship

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18 Jun 2024
Research & Ideas

Central Banks Missed Inflation Red Flags. This Pricing Model Could Help.

doctoral student at the University of Chicago. The ‘state’ of the price gap matters Economists generally use two main data models to detect inflation and predict the pace at which retailers raise prices: time dependent and state... View Details

Keywords: by Rachel Layne; Financial Services; Banking

11 Apr 2024
In Practice

Why Progress on Immigration Might Soften Labor Pains

students graduating from US schools who need a work visa). What about refugees, who are becoming more common globally? Research finds that refugees assimilate at an even faster rate into the economy and the workplace than general migrants... View Details

Keywords: by Rachel Layne

13 Aug 2008
Research & Ideas

The Inner Life of Leaders

share with us briefly what fascinated you as a scholar of leadership? A: In addition to the example above of Eisenhower and his reluctance to confront and instead rely on consensus, another example from the book concerns the education of Robert S. McNamara. He was a... View Details

Keywords: by Martha Lagace

11 Jun 2007
Lessons from the Classroom

Teaching the Next Generation of Energy Executives

You may think that being an energy executive—especially a manager in a leading oil company—might be the easiest job around. Just flip the production switch, and watch gas prices head toward $4 a gallon. But students enrolled in Harvard Business School professor Forest... View Details

Keywords: by Julia Hanna; Energy; Utilities

May 2022
Case

Deborah Quazzo at GSV Ventures

By: William A. Sahlman, Michael D. Smith and Nicole Tempest Keller

As COVID-19 swept across the globe in 2020, the education sector faced unprecedented disruption. Schools and colleges worldwide shut down, forcing over a billion students and teachers to move to online learning. Investor interest in the EdTech space exploded as... View Details

Keywords: Edtech; Technology; Online Learning; COVID-19 Pandemic; Education; Information Technology; Venture Capital; Change Management; Strategy; Education Industry; Financial Services Industry; Chicago; California