Publications

January 10, 2011
Column

Learning from Sustainable Community Experiments

By: Amy Edmondson, Tiona Zuzul and Robert Eccles

Keywords: Learning; Civil Society or Community

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Read Now

24 May 2021
News

A Shared Platform for Communicating Bioethics Concepts

18 Jun 2020
News

HBS Community Conversation on Race: June 11, 2020

March 2025
Case

Fostering Community at Airbnb (A)

By: Jeffrey T. Polzer, Heather Whiteman and Sarah Mehta

Set in November 2020, this case explores Airbnb’s efforts to foster a culture of belonging, particularly given the impact of the COVID-19 pandemic on the company’s workforce. It details how Airbnb used employee surveys and organizational network analysis (ONA)—a... View Details

Keywords: Change; Communication; Competency and Skills; Human Resources; Information; Information Technology; Accommodations Industry; Technology Industry; Travel Industry; United States; California

March 2021 (Revised May 2021)
Case

Managing Science Communication at Bayer

By: Joshua Schwartzstein and Adi Sunderam

June 1991 (Revised February 1999)
Case

Willow Creek Community Church (A)

By: Leonard A. Schlesinger

Describes the historic evolution and current positioning of a Christian church which focuses on the attraction of "unchurched" individuals. Describes the church's strategic service vision and its current growth and leadership problems. View Details

Keywords: Mission and Purpose; Strategic Planning; Social Enterprise; Marketing Strategy; Growth Management; Religion; Service Industry

March 1999
Teaching Note

Community Wealth Ventures, Inc. TN

By: James E. Austin

Teaching Note for (9-399-023). View Details

Keywords: Consulting Industry

October 1984
Background Note

Developing and Communicating Strategy Goals

By: Joseph L. Badaracco Jr. and Richard R. Ellsworth

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1994
Book

Managing Business Enterprises after Communism

By: Gary W. Loveman, Simon Johnson and David T. Kotchen

02 May 2021
News

Avoid Post-lockdown Business Communication Blunders

December 2001 (Revised June 2002)
Case

Compensation at Level 3 Communications

Level 3's unique compensation plan rewarded managers for the firm's performance only if the firm's stock price movement exceeded that of the market. This design was intended to maximize shareholder value by tying manager's performance more closely to that of the firm,... View Details

Keywords: Motivation and Incentives; Compensation and Benefits; Telecommunications Industry

August 1981
Background Note

Overview of Data Communications Technology

By: James I. Cash Jr.

Keywords: Information Technology

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May 1998 (Revised August 2001)
Teaching Note

Timberland and Community Involvement TN

By: James E. Austin

Teaching Note for (9-796-156). View Details

Keywords: Apparel and Accessories Industry

March 1976
Teaching Note

King Community Hospital, Teaching Note

By: Regina E. Herzlinger

Keywords: Health Care and Treatment; Health Industry

01 Apr 1974
Conference Presentation

Urban Communes and Family History

By: R. M. Kanter

Keywords: Family and Family Relationships; Civil Society or Community; Urban Scope

August 2006 (Revised August 2007)
Case

Revenue Recognition Problems in the Communications Equipment Industry

By: Paul M. Healy and Arjuna J Costa

Designed to explore recognition issues in the context of a potential market downturn. In late 2000, Lucent Technologies reports multiple revisions to its recent financial results due to revenue recognition problems, leading to a dramatic decline in its stock price.... View Details

Keywords: Corporate Disclosure; Revenue Recognition; Policy; Supply and Industry; Performance; Communications Industry