communications - Publications - Faculty & Research

to craft a more effective message to, and to get lucrative insights from, the shopping public would be well advised to listen to what Underhill and Zaltman have to say. Following are some of their communication secrets. Examine the... View Details

Keywords: by Richard Bierck; Retail

December 2001 (Revised June 2002)
Case

Compensation at Level 3 Communications

Level 3's unique compensation plan rewarded managers for the firm's performance only if the firm's stock price movement exceeded that of the market. This design was intended to maximize shareholder value by tying manager's performance more closely to that of the firm,... View Details

Keywords: Motivation and Incentives; Compensation and Benefits; Telecommunications Industry

Citation

Educators

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August 1981
Background Note

Overview of Data Communications Technology

By: James I. Cash Jr.

Keywords: Information Technology

Citation

Find at Harvard

May 1998 (Revised August 2001)
Teaching Note

Timberland and Community Involvement TN

By: James E. Austin

Teaching Note for (9-796-156). View Details

Keywords: Apparel and Accessories Industry

Citation

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March 1976
Teaching Note

King Community Hospital, Teaching Note

By: Regina E. Herzlinger

Keywords: Health Care and Treatment; Health Industry

Citation

01 Apr 1974
Conference Presentation

Urban Communes and Family History

By: R. M. Kanter

Keywords: Family and Family Relationships; Civil Society or Community; Urban Scope

Citation

July 2010 (Revised November 2011)
Supplement

Zensar: The Future of Vision Communities (B)

By: David A. Garvin and Rachna Tahilyani

Zensar is a rapidly growing, mid-sized Indian IT services company with a collaborative management philosophy and innovative HR policies. One of its practices, Vision Communities, is an inclusive forum for innovation and strategy formulation. As the company grows,... View Details

Keywords: Strategic Planning; Leadership Style; Employee Relationship Management; Decision Choices and Conditions; Information Technology; Collaborative Innovation and Invention; Business or Company Management; Expansion; Information Technology Industry; India

Citation

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18 Jan 2017
Blog Post

The Latino Community at HBS

Hello and thank you for taking the time to read more about the Latino community at HBS! Allow us to introduce ourselves. Our names are Raysana Hurtado (Co-President of LASO) and Jon Rios (VP of Admissions for LASO) – and we’re here to... View Details

March 2025
Case

Fostering Community at Airbnb (A)

By: Jeffrey T. Polzer, Heather Whiteman and Sarah Mehta

Set in November 2020, this case explores Airbnb’s efforts to foster a culture of belonging, particularly given the impact of the COVID-19 pandemic on the company’s workforce. It details how Airbnb used employee surveys and organizational network analysis (ONA)—a... View Details