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    • All HBS Web  (3,780)
      • Faculty Publications  (868)

      by Michael Toffel Remove by Michael Toffel →

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      • 11 Aug 2019
      • Conference Presentation

      Tips for Developing a Strong Research Pipeline and Clear Research Identity

      By: Michael W. Toffel
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      Toffel, Michael W. "Tips for Developing a Strong Research Pipeline and Clear Research Identity." In SIM-ONE-PNP Junior Faculty Consortium. Paper presented at the Academy of Management Annual Meeting, Boston, MA, August 11, 2019.
      • 16 Jul 2019
      • Interview

      JUUL: Leading the Vaping Revolution

      By: Michael W. Toffel
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      Toffel, Michael W. "JUUL: Leading the Vaping Revolution." Cold Call (podcast), Harvard Business Review Group, July 16, 2019.
      • July–August 2019
      • Article

      Coupling Labor Codes of Conduct and Supplier Labor Practices: The Role of Internal Structural Conditions

      By: Yanhua Bird, Jodi L. Short and Michael W. Toffel
      Exploitive working conditions have spurred companies to pressure their suppliers to adopt labor codes of conduct and to conform their labor practices to the standards set forth in those codes. Yet little is known about whether organizational structures such as codes... View Details
      Keywords: Organization Theory; Economic Sociology; Social Responsibility; Sustainability; Auditing; Process Improvement; Organizational Structure; Corporate Social Responsibility and Impact; Supply Chain; Labor; Working Conditions
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      Bird, Yanhua, Jodi L. Short, and Michael W. Toffel. "Coupling Labor Codes of Conduct and Supplier Labor Practices: The Role of Internal Structural Conditions." Organization Science 30, no. 4 (July–August 2019): 847–867. (Best Paper Award at ComplianceNet Conference 2019, 2020 Responsible Research in Management Award Finalist.)
      • Article

      Frame Flexibility: The Role of Cognitive and Emotional Framing in Innovation Adoption by Incumbent Firms

      By: Ryan Raffaelli, Mary Ann Glynn and Michael Tushman
      Why do incumbent firms frequently reject nonincremental innovations? Beyond technical, structural, or economic factors, we propose an additional factor: the degree of the top management team's (TMT) frame flexibility, i.e., their capability to cognitively expand an... View Details
      Keywords: Innovation Adoption; Cognition; Framing; Emotional Resonance; Incumbent Inertia; Innovation and Invention; Technology Adoption; Organizational Change and Adaptation; Change Management
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      Raffaelli, Ryan, Mary Ann Glynn, and Michael Tushman. "Frame Flexibility: The Role of Cognitive and Emotional Framing in Innovation Adoption by Incumbent Firms." Strategic Management Journal 40, no. 7 (July 2019): 1013–1039.
      • Article

      The Feeling of Not Knowing It All

      By: Haiyang Yang, Ziv Carmon, Dan Ariely and Michael I. Norton
      How do consumers assess their mastery of knowledge they have learned? We explore this question by investigating a common knowledge consumption situation: encountering opportunities for further learning. We argue and show that such opportunities can trigger a... View Details
      Keywords: Knowledge Consumption; Consumption Of Learning; Judgment Of Knowledge; Feeling Ofknowing; Confidence In Knowledge; WYSIATI; FONKIA; Knowledge Acquisition; Learning; Perception
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      Yang, Haiyang, Ziv Carmon, Dan Ariely, and Michael I. Norton. "The Feeling of Not Knowing It All." Journal of Consumer Psychology 29, no. 3 (July 2019): 455–462.
      • June 2019 (Revised February 2020)
      • Case

      Eric Hawkins Leading Agile Teams @ Digitally-Born AppFolio (A)

      By: Tsedal Neeley, Paul Leonardi and Michael Norris
      Eric Hawkins, director of engineering at AppFolio—a digital technology firm that offered cloud-based business software to small and medium sized companies—was shocked by an unusual request from his senior leadership team. Could Hawkins and one of his agile teams build... View Details
      Keywords: Values; Agile; Vision; Corporate Culture; Leadership; Values and Beliefs; Organizational Culture; Decision Choices and Conditions; Digital Transformation; Technology Industry; United States; California
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      Neeley, Tsedal, Paul Leonardi, and Michael Norris. "Eric Hawkins Leading Agile Teams @ Digitally-Born AppFolio (A)." Harvard Business School Case 419-066, June 2019. (Revised February 2020.)
      • June 2019
      • Supplement

      Improving Worker Safety in the Era of Machine Learning: Introduction to Predictive Analytics

      By: Michael W. Toffel and Dan Levy
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      Toffel, Michael W., and Dan Levy. "Improving Worker Safety in the Era of Machine Learning: Introduction to Predictive Analytics." Harvard Business School PowerPoint Supplement 619-717, June 2019.
      • June 2019
      • Teaching Note

      Improving Worker Safety in the Era of Machine Learning: Introduction to Predictive Analytics

      By: Michael W. Toffel and Dan Levy
      Teaching Note for HBS No. 618-019. View Details
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      Toffel, Michael W., and Dan Levy. "Improving Worker Safety in the Era of Machine Learning: Introduction to Predictive Analytics." Harvard Business School Teaching Note 619-044, June 2019.
      • June 2019
      • Supplement

      Improving Worker Safety in the Era of Machine Learning: Practicum in Predictive Analytics

      By: Michael W. Toffel and Dan Levy
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      Toffel, Michael W., and Dan Levy. "Improving Worker Safety in the Era of Machine Learning: Practicum in Predictive Analytics." Harvard Business School Spreadsheet Supplement 619-719, June 2019.
      • June 2019
      • Supplement

      Improving Worker Safety in the Era of Machine Learning: Practicum in Predictive Analytics

      By: Michael W. Toffel and Dan Levy
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      Toffel, Michael W., and Dan Levy. "Improving Worker Safety in the Era of Machine Learning: Practicum in Predictive Analytics." Harvard Business School PowerPoint Supplement 619-718, June 2019.
      • June 2019
      • Teaching Note

      Improving Worker Safety in the Era of Machine Learning: Practicum in Predictive Analytics

      By: Michael W. Toffel and Dan Levy
      Teaching Note for HBS No. 618-019. View Details
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      Toffel, Michael W., and Dan Levy. "Improving Worker Safety in the Era of Machine Learning: Practicum in Predictive Analytics." Harvard Business School Teaching Note 619-071, June 2019.
      • June 2019 (Revised January 2023)
      • Teaching Note

      Global Sourcing at Nike

      By: Nien-he Hsieh, Michael W. Toffel and Olivia Hull
      This Teaching Note describes how to teach the Nike case (HBS No. 619-008) in an operations/supply chain course or a corporate sustainability/ethics course. View Details
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      Hsieh, Nien-he, Michael W. Toffel, and Olivia Hull. "Global Sourcing at Nike." Harvard Business School Teaching Note 619-061, June 2019. (Revised January 2023.)
      • May 16, 2019
      • Article

      To Improve Food Inspections, Change the Way They're Scheduled

      By: Maria Ibanez and Michael W. Toffel
      Health inspections are an important tool to increase food safety, but there are still 48 million cases of food-borne illnesses and 128,000 hospitalizations every year in the United States. Our research finds that inspectors reported fewer health code violations as they... View Details
      Keywords: Inspection; Scheduling; Food; Safety; Health; Governing Rules, Regulations, and Reforms; Performance Improvement
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      Ibanez, Maria, and Michael W. Toffel. "To Improve Food Inspections, Change the Way They're Scheduled." Harvard Business Review (website) (May 16, 2019).
      • May 2019
      • Supplement

      Did You Decide to Proceed by Targeting Three or Six New Products?

      By: Michael W. Toffel
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      Toffel, Michael W. "Did You Decide to Proceed by Targeting Three or Six New Products?" Harvard Business School Multimedia/Video Supplement 619-714, May 2019.
      • May 2019
      • Supplement

      How Do You Decide Which Products to Develop First?

      By: Michael W. Toffel
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      Toffel, Michael W. "How Do You Decide Which Products to Develop First?" Harvard Business School Multimedia/Video Supplement 619-708, May 2019.
      • May 2019
      • Supplement

      How Do You Envision Protecting Your Company's Technological Lead?

      By: Michael W. Toffel
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      Toffel, Michael W. "How Do You Envision Protecting Your Company's Technological Lead?" Harvard Business School Multimedia/Video Supplement 619-711, May 2019.
      • May 2019
      • Supplement

      How Do You Think About the Effort Required to Bring a Crop You've Deployed in One Country to Another Country...?

      By: Michael W. Toffel
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      Toffel, Michael W. "How Do You Think About the Effort Required to Bring a Crop You've Deployed in One Country to Another Country...?" Harvard Business School Multimedia/Video Supplement 619-710, May 2019.
      • May 2019
      • Supplement

      How Well is Indigo Positioned with Respect to Climate Change?

      By: Michael W. Toffel
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      Toffel, Michael W. "How Well is Indigo Positioned with Respect to Climate Change?" Harvard Business School Multimedia/Video Supplement 619-715, May 2019.
      • May 2019
      • Supplement

      What Are Your Ambitions for Indigo Agriculture?

      By: Michael W. Toffel
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      Toffel, Michael W. "What Are Your Ambitions for Indigo Agriculture?" Harvard Business School Multimedia/Video Supplement 619-707, May 2019.
      • May 2019
      • Supplement

      What Does Experimentation Look Like at a Farm That Buys Your Product?

      By: Michael W. Toffel
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      Toffel, Michael W. "What Does Experimentation Look Like at a Farm That Buys Your Product?" Harvard Business School Multimedia/Video Supplement 619-709, May 2019.
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