Publications

October 1999
Teaching Note

Brainard, Bennis & Farrell TN

By: Clayton M. Christensen and Tracy Donovan

Teaching Note for (9-495-037). View Details

February 1999 (Revised November 1999)
Case

Hewlett-Packard's Merced Decision

By: Clayton M. Christensen and Matt Verlinden

Describes managing the threat of disruptive technology at the high end of the computer industry. Many aspects of the innovator's dilemma can be explored. View Details

Keywords: Technological Innovation; Risk Management; Disruptive Innovation; Computer Industry; United States

2000
Working Paper

The Process of Strategy Development and Implementation

By: Clayton M. Christensen and Tara Donovan

October 2006 (Revised March 2007)
Case

The ColorMatch Hair Color System

By: Clayton M. Christensen and Matthew Beecher

Describes the challenge of finding the right market for a product. View Details

Keywords: Decision Choices and Conditions; Innovation and Invention; Markets; Product; Beauty and Cosmetics Industry

October 2000 (Revised March 2007)
Case

Nick Fiore: Healer or Hitman? (A)

By: Clayton M. Christensen and Tara Donovan

Many general managers face this predicament at one time or another: if I don't deliver the numbers, senior management won't invest in our growth. But what it takes to deliver the desired numbers may include layoffs and other undesirable solutions. Is it better to back... View Details

Keywords: Risk Management; Job Cuts and Outsourcing; Strategic Planning; Decision Choices and Conditions

April 2000
Teaching Note

Reshaping Apple Computer's Destiny 1992 (Abridged) TN

By: Clayton M. Christensen and Tara Donovan

Teaching Note for (9-300-002). View Details

Keywords: Computer Industry; California

April 2000
Supplement

Reshaping Apple Computer's Destiny 1992 (Abridged): Supplement II

By: Clayton M. Christensen and Tara Donovan

Supplements the case. View Details

Keywords: Computer Industry; California

April 2000
Supplement

Reshaping Apple Computer's Destiny 1992 (Abridged): Supplement I

By: Clayton M. Christensen and Tara Donovan

Supplements the case. View Details

Keywords: Computer Industry; California

2000
Working Paper

Disruption, Disintegration, and the Dissipation of Differentiability

By: Clayton M. Christensen and Matt Verlinden

Article

Course Research: Using the Case Method to Build and Teach Management Theory

By: Clayton M. Christensen and Paul R. Carlile

Some in the Academy have questioned the usefulness of case studies in teaching sound management theory (Shugan 2006). Our research and experience suggests exactly the opposite-that case studies can unite the development of theory with the teaching of it in a single... View Details

Keywords: Business Education; Curriculum and Courses; Teaching; Cases; Research; Theory

May 2008
Teaching Note

Pitney Bowes Inc. (TN)

By: Clayton M. Christensen and Ho Howard Yu

Teaching Note for [607034]. View Details

Keywords: Service Industry

March 2003 (Revised August 2005)
Case

Making SMaL Big: SMaL Camera Technologies

By: Clayton M. Christensen and Scott Duncan Anthony

SMaL Camera Technologies CEO Maurizio Arienzo was trying to decide what market opportunities SMaL should target. The company had developed a revolutionary imaging technology that powered small digital still and video cameras. Its first-generation product--a kit to... View Details

Keywords: Product Development; Decision Making; Disruptive Innovation; Market Entry and Exit; Electronics Industry; Computer Industry; Massachusetts

1997
Chapter

Disruptive Technologies: Catching the Wave

By: Joseph L. Bower and Clayton M. Christensen

Keywords: Disruptive Innovation; Technological Innovation; Disruption

January–February 2000
Article

Patterns of Disruption in Retailing

By: Clayton M. Christensen and R. S. Tedlow

Keywords: Disruption; Sales

March 2000
Case

Lockheed Martin: The Employer of Choice Mission

By: Clayton M. Christensen and Michael D Overdorf

A Lockheed Martin manager is faced with the decision of where to focus the organization's resources in order to develop a world-class employee development system. The manager's recommendation will serve as the basis for the company's goal of becoming an Employer of... View Details

Keywords: Organizational Culture; Resource Allocation; Decision Choices and Conditions; Employees; Human Resources; Leadership Development; Cost Management; Organizational Design; Aerospace Industry

January 1992 (Revised February 1992)
Case

Quantum Corp.: Business and Product Teams

By: Steven C. Wheelwright and Clayton M. Christensen

Describes the adoption and evolution of product development teams and business teams at Quantum. Emphasizes integration of team capabilities with product development and competitive advantage in a rapidly changing environment. View Details

Keywords: Product Development; Groups and Teams; Situation or Environment; Competitive Strategy; Integration; Consumer Products Industry

January 1992 (Revised March 1992)
Background Note

Rigid Disk Drives: An Industry Note

By: Steven C. Wheelwright and Clayton M. Christensen

Keywords: Software

Global Healthcare 2002
Article

Disruptive Innovation -- New Diagnosis and Treatment for the Systemic Maladies of Healthcare

By: John W. Kenagy and Clayton M. Christensen

Keywords: Disruption; Innovation and Invention; Health Care and Treatment

November 1999
Case

Reshaping Apple Computer's Destiny 1992 (Abridged)

By: Clayton M. Christensen and Tara Donovan

Examines John Sculley's management approach toward transforming Apple Computer during the personal computer industry crisis in 1992. Focuses on Sculley's management style, his creation of a new management team, and his efforts to create a professional management system... View Details

Keywords: Transformation; Crisis Management; Management Analysis, Tools, and Techniques; Management Style; Management Systems; Management Teams; Computer Industry; California