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  • All HBS Web  (9,890)
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    • Research  (4,429)
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  • All HBS Web  (9,890)
    • People  (50)
    • News  (3,373)
    • Research  (4,429)
    • Events  (36)
    • Multimedia  (61)
  • Faculty Publications  (1,794)
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  • Article

Describing Wait Time Bottlenecks for ED Patients Undergoing Head CT

By: Jonathan G. Rogg, Robert S. Huckman, Michael Lev, Ali Raja, Yuchiao Chang and Benjamin White
Study objectives: Facing increased utilization and subsequent capacity and budget constraints, EDs must better understand bottlenecks and their effect on process flow to improve process efficiency. The primary objective of this study was to identify bottlenecks in... View Details
Keywords: Health Care; Bottleneck; Health Care and Treatment; Operations; Health Industry; United States
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Rogg, Jonathan G., Robert S. Huckman, Michael Lev, Ali Raja, Yuchiao Chang, and Benjamin White. "Describing Wait Time Bottlenecks for ED Patients Undergoing Head CT." American Journal of Emergency Medicine 35, no. 10 (October 2017): 1510–1513.
  • 10 May 2012
  • Working Paper Summaries

The Flattened Firm—Not as Advertised

Keywords: by Julie Wulf
  • 22 Feb 2024
  • Blog Post

It’s Time to Build: Why the MS/MBA Is Right for You!

recent essay, titled “It’s Time to Build.” In it, Andreessen discussed how the COVID-19 pandemic exposed gaping institutional voids in society that technology had the potential to address – so long as there... View Details
  • December 10, 2021
  • Editorial

Go Ahead and Ask for More Time on That Deadline

By: A.V. Whillans and A.V. Whillans
Unrealistic deadlines don’t help anyone—and yet more often than not, employees avoid asking for extensions even when they know more time would help them do a better job. Through a series of studies with more than 4,000 working adults, the author illustrates how despite... View Details
Keywords: Deadlines; Extension Request; Employees; Time Management; Behavior; Perception
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Whillans, A.V. "Go Ahead and Ask for More Time on That Deadline." Harvard Business Review (website) (December 10, 2021).
  • 18 Jan 2013
  • News

Persistence, Possibility, And Whether You Can Cut It As An Entrepreneur

  • June 2004
  • Article

Market Liquidity as a Sentiment Indicator

By: Malcolm Baker and Jeremy Stein
We build a model that helps to explain why increases in liquidity-such as lower bid-ask spreads, a lower price impact of trade, or higher turnover-predict lower subsequent returns in both firm-level and aggregate data. The model features a class of irrational... View Details
Keywords: Markets; Financial Liquidity; Price; Trade; Sales; Equity; Information; Management Analysis, Tools, and Techniques; Accounting Industry
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Baker, Malcolm, and Jeremy Stein. "Market Liquidity as a Sentiment Indicator." Journal of Financial Markets 7, no. 3 (June 2004): 271–299.
  • 24 Jun 2019
  • News

Bookstores Find Growth as ‘Anchors of Authenticity’

  • 01 Oct 2008
  • Research & Ideas

How Much Time Should CEOs Devote to Customers?

strategy, it's not necessary for the CEO to spend time learning how different clients would prefer customized solutions. The CEO should spearhead the identification of three or four customer health metrics. Even in companies that see... View Details
Keywords: by John Quelch
  • 2013
  • Working Paper

An Empirical Study of the Spillover Effects of Workload on Patient Length of Stay

By: Jillian Berry Jaeker and Anita Tucker
We use two years of inpatient data from 243 California hospitals to quantify the relationship between hospital-level workload and patient length of stay (LOS), and its "spillover" effects across patient types. Patients are categorized as medical or surgical, and the... View Details
Keywords: Workload; Processing Times; Healthcare; Working Conditions; Performance Productivity; Time Management; Health Care and Treatment; Health Industry; California
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Berry Jaeker, Jillian, and Anita Tucker. "An Empirical Study of the Spillover Effects of Workload on Patient Length of Stay." Harvard Business School Working Paper, No. 13-052, December 2012. (Revised July 2013.)
  • 24 Aug 2009
  • Research & Ideas

SuperCorp: Values as Guidance System

What's good for General Motors may no longer be good for the country. In its place must arise a new model of the company, one that serves society as well as rewarding shareholders and employees, Kanter... View Details
Keywords: by Rosabeth Moss Kanter
  • 2002
  • Other Unpublished Work

Market Liquidity as a Sentiment Indicator

By: Malcolm Baker and Jeremy Stein
We build a model that helps to explain why increases in liquidity—such as lower bid–ask spreads, a lower price impact of trade, or higher turnover—predict lower subsequent returns in both firm-level and aggregate data. The model features a class of irrational... View Details
Keywords: Price; Financial Liquidity; Trade; Valuation; Markets; Forecasting and Prediction; Equity; Stock Shares; Investment Return
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Baker, Malcolm, and Jeremy Stein. "Market Liquidity as a Sentiment Indicator." NBER Working Paper Series, 2002. (First draft in 2001.)
  • 08 Mar 2017
  • News

A Steady Voice in Difficult Times

school were probably the courses that focused on managing people. So when I left the business school and ended up in the financial services business, and was managing people, one of the things that I tried very hard to do was to really listen to my employees. And now I... View Details
  • 01 Oct 2021
  • News

Tulsa Massacre Case Fosters Timely Conversations

A new case looks at the Tulsa Massacre of 1921, when a white mob killed an estimated 300 Black residents and destroyed homes and businesses along 35 square blocks. Ashley McCray (MBA 2022) was a little nervous as she prepared to join all... View Details
  • 01 Mar 2022
  • What Do You Think?

Is It Time for More Reverse Mentoring?

(iStockphoto/Sanja Radin) Increasingly, I hear and read about questions such as: Why are my best tech people leaving our great company to work on something called crypto and Web3? What are the strategic implications for my organization of new technologies that I don’t... View Details
Keywords: by James Heskett
  • 05 Mar 2017
  • News

When people introduced UK Sinha as SBI Chief

  • 28 Nov 2017
  • News

Renshaw '20: Thank you, mom, for working all the time

  • 12 May 2020
  • Research & Ideas

It’s Time To Relaunch Your Remote Team

make sure everyone is on the same page about the most fundamental questions. “While team launches set the course of a group at the moment it comes together, relaunches act as resets.” Reassess available resources: The relaunch is a View Details
Keywords: by Tsedal Neeley
  • 20 May 2025
  • News

AI in the Workplace Is Nearly Three Times More Likely to Take a Woman’s Job as a Man’s, Un Report Finds

  • 20 Aug 2008
  • Op-Ed

The Time is Right for Creative Capitalism

employment patterns, market share, business investment, and most prominently, stock market performance. Given Gates's achievements, it is interesting that he is throwing down a gauntlet to have global capitalism direct itself toward social contribution View Details
Keywords: by Nancy Koehn
  • 01 Apr 1999
  • News

Time to Vote in University Elections

will elect five members of the University's Board of Overseers and six directors of the Harvard Alumni Association. Candidates for Overseer The Board of Overseers is one of Harvard's two governing boards, the other being the President and Fellows, which is more... View Details
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