Refining - Publications - Faculty & Research

14 Jan 2019
Op-Ed

These 4 CEOs Created a New Standard of Leadership

value. Through their leadership they encouraged other corporate leaders to embrace this multi-stakeholder approach. Harvard Business School’s Michael E. Porter called this idea “creating shared value” in January 2011. Let’s examine how each of these leaders View Details

Keywords: by Bill George; Health; Banking; Food & Beverage; Consumer Products

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Design Thinking Course | HBS Online

Project Work Featured Exercises SIT’s Closed World: Divide an existing product, service, model, or strategy into components and manipulate them to break cognitive fixedness and generate ideas 6-7 hrs Module 4 Content Week - Ideate, Part 2: User Values and Behaviors... View Details

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

segments and believe that this alone is an indicator that they have now made the shift toward an outside-in perspective. Frequently such firms still remain fundamentally oriented toward pushing products, albeit in a more refined and... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

09 Nov 2016
Op-Ed

6 Lessons from Donald Trump's Winning Marketing Manual

register. It did for Trump, but not for Clinton. Close the sale. Political marketing requires you win a plurality of votes not every day but on a single day once in four years. Timing is everything. Trump learned what worked and what didn't work as the campaign... View Details

Keywords: by John A. Quelch

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Frequently Asked Questions - Health Care

conferences, forums, and lectures Choose a health care-specific alumni mentor Connect with a health care career coach for help in refining your career goals Take on a leadership role as a Section Rep or Conference Organizer in the Health... View Details

22 Sep 2023
News

Capital Connection

Vernon Beckford (MBA 2013) saw the gap almost immediately. From the beginning of his career in commercial real estate finance—first at Credit Suisse and then later at CW Capital and Global Atlantic Financial Group—Beckford observed Wall Street’s obsession with... View Details

Keywords: Margie Kelley; Real Estate

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Research Design - Impact Investments

have identified a universe of over 13,000 portfolio companies of more than 400 impact investors. This research enables the segmentation and analysis of the impact investing universe at a previously unprecedented level of depth and scope. We will continue to View Details

16 Mar 2023
Research & Ideas

Why Business Travel Still Matters in a Zoom World

languages and possess unique cultural norms around meeting styles would benefit from in-person meetings, whereas people who speak the same language and operate meetings similarly won’t realize the same benefit. Choudhury hopes business leaders consider the research... View Details

Keywords: by Kara Baskin; Air Transportation

Person Page

Comments on my health

February 22, 2010

The doctors have been pleasantly surprised that I have responded to therapy better than they would have imagined. I have been greatly blessed through the miracle of medical science. I also attribute doing better to the faith and prayers... View Details

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Negotiation Course Online | HBS Online

Concepts Understand negotiation dynamics and how to prepare for uncertainty Learn to craft agile strategy and be quick on your feet in changing circumstances Resolve small differences before they escalate Secure maximum value for your organization and yourself Reflect... View Details

01 Dec 2019
News

Bridging the Gap

representatives, artists, and students, as well as the chamber’s expected members of the business community. “YALP helped crystallize, A, that we had to do this work, no matter what the challenges, and B, that we had to include all walks of life from the community as... View Details

Keywords: Julia Hanna; illustration by Josh Cochran; photographed by Melissa Golden; cross sector collaboration; local government; nonprofits; education; leadership; Administration of Economic Programs; Government

20 Feb 2020
Blog Post

Black Visionary Leadership and Redefining What's Possible

networking reception sponsored by Mass Challenge. Then they all participate in Friday’s Master Series, which gives them an opportunity to get expert advice and support and refine their pitches, which they present on Friday evening. The... View Details

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Credential of Leadership, Impact, and Management in Business | HBS Online

absolute game-changer for me. From refining my leadership skills to sharpening my strategic thinking, every module pushed me to grow in ways I didn’t expect. I walk away from CLIMB not just inspired, but equipped with the tools to make a... View Details

01 Dec 2023
News

Alumni and Faculty Books and Podcasts

decades, helped managers, management scholars, and consultants diagnose and solve the problems besetting companies large and small. Explaining the case studies that define the practice, he discusses how the model has been refined and... View Details

Keywords: podcasts

02 Nov 2018
Blog Post

When Ideas Become Reality: Entrepreneurship at HBS

over time. By the time summer was over, we refined our business model and started earning revenue. The Final Semester at HBS and Beyond We are continuing to work on Venuefly during our second year. Josh and I meet in the iLab every... View Details

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Entrepreneurship Course Online | HBS Online

Now Key Concepts Identify a business opportunity Evaluate an idea and assess the market Explore the risks and rewards of entrepreneurship Leverage experiments to validate concepts and refine your business strategy Discover the key... View Details

30 Oct 2019
Research & Ideas

How to Recover Gracefully After Shutting Down Your Startup

is doing, but “sideways” is rarely the right direction. For example, in early 2016, leaders of the package delivery venture Shyp were refining the company’s business model and dialing back earlier expansion moves in search of profit.... View Details

Keywords: by Danielle Kost

11 Aug 2021
Blog Post

The Equity Network: How HBS Helped Me Launch a Tech-Enabled Social Enterprise

Olivia Melendez, and Jordyn Turner, we also won 1st place at Berkeley’s Investing in Inclusion Pitch Competition. Throughout the process, our professors and classmates were instrumental to our success — lending their knowledge, time, and personal connections to help us... View Details

07 Jun 2021
Book

9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their Passion'

and projects as you refine your pitch and develop more confidence. 7. For major solicitations, you should prepare a detailed call report shortly after the visit. Prospective donors have quirks and preferences that are really important for... View Details