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  • All HBS Web  (6,845)
    • People  (18)
    • News  (1,647)
    • Research  (3,579)
    • Events  (43)
    • Multimedia  (127)
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  • June 2022 (Revised January 2023)
  • Case

Buurtzorg

By: Ethan Bernstein, Tatiana Sandino, Joost Minnaar and Annelena Lobb
As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were empowered to manage themselves, both in... View Details
Keywords: Healthcare; Best Practices; Best Practices Transfer; Flat Organization; Self-Managed Organizations; Self-Managed Teams; Organizational Learning; Knowledge Management; Learning; Management Practices and Processes; Human Resources; Communication; Organizational Structure; Organizational Design; Organizational Change and Adaptation; Groups and Teams; Networks; Health Industry; Netherlands; Europe
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Bernstein, Ethan, Tatiana Sandino, Joost Minnaar, and Annelena Lobb. "Buurtzorg." Harvard Business School Case 122-101, June 2022. (Revised January 2023.)
  • Winter 2015
  • Article

When One Size Doesn't Fit All: Evolving Directions in the Research and Practice of Enterprise Risk Management

By: Anette Mikes and Robert S. Kaplan
Enterprise risk management (ERM) has become a crucial component of contemporary corporate governance reforms, with an abundance of principles, guidelines, and standards. This paper portrays ERM as an evolving discipline and presents empirical findings on its current... View Details
Keywords: Contingency Theory; Grounded Research; Risk Management; Customization and Personalization
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Mikes, Anette, and Robert S. Kaplan. "When One Size Doesn't Fit All: Evolving Directions in the Research and Practice of Enterprise Risk Management." Journal of Applied Corporate Finance 27, no. 1 (Winter 2015): 37–40.
  • Research Summary

"Pricing Practices and Market Power in International Cellular Telephone Markets" (with Dana Nunn)

As the cellular telephone market continues to grow throughout the globe, countries must determine how to best promote market growth and innovation while protecting consumers and ensuring competitive rates. The conventional wisdom has been that introducing competition... View Details
  • 2005
  • Book

Make Your Own Luck: 12 Practical Steps to Taking Smarter Risks in Business

By: H. Stevenson and Eileen C. Shapiro
Keywords: Risk and Uncertainty; Business Ventures
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Stevenson, H., and Eileen C. Shapiro. Make Your Own Luck: 12 Practical Steps to Taking Smarter Risks in Business. New York: Portfolio, 2005.
  • July–August 2013
  • Article

Relaxing the Taboo on Telling Our Own Stories: Upholding Professional Distance and Personal Involvement

By: Michel Anteby
Scholars studying organizations are typically discouraged from telling, in print, their own stories. The expression "telling our own stories" is used as a proxy for field research projects that, in their written form, explicitly rely on a scholar's personal involvement... View Details
Keywords: Fieldwork; Research Practiced; Distance; Involvement; Taboo; Practice; Ethics; Education Industry
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Anteby, Michel. "Relaxing the Taboo on Telling Our Own Stories: Upholding Professional Distance and Personal Involvement." Organization Science 24, no. 4 (July–August 2013): 1277–1290.
  • 2020
  • Article

A Practical Approach to Sales Compensation: What Do We Know Now? What Should We Know in the Future?

By: Doug J. Chung, Byungyeon Kim and Niladri B. Syam
Personal selling represents one of the most important elements in the marketing mix, and appropriate management of the sales force is vital to achieving the organization’s objectives. Among the various instruments of sales management, compensation plays a pivotal role... View Details
Keywords: Sales Compensation; Sales Management; Sales Strategy; Principal-agent Theory; Structural Econometrics; Field Experiments; Machine Learning; Artificial Intelligence; Salesforce Management; Compensation and Benefits; Motivation and Incentives; AI and Machine Learning
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Chung, Doug J., Byungyeon Kim, and Niladri B. Syam. "A Practical Approach to Sales Compensation: What Do We Know Now? What Should We Know in the Future?" Foundations and Trends® in Marketing 14, no. 1 (2020): 1–52.
  • July 2016
  • Article

Time-Driven Activity-Based Costing of a Postacute Care Transitions Program in a Primary Care Practice

By: Robert S. Kaplan, Gregory J. Hanson, Derek Haas, Dustin Kuchera, Jerry J. Sobolik and Richard A. Helmers
Citation
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Kaplan, Robert S., Gregory J. Hanson, Derek Haas, Dustin Kuchera, Jerry J. Sobolik, and Richard A. Helmers. "Time-Driven Activity-Based Costing of a Postacute Care Transitions Program in a Primary Care Practice." HFM Magazine (July 2016).
  • 2007
  • Chapter

Changing Practices on Sustainability: Understanding and Overcoming the Organizational and Psychological Barriers to Action

By: A. Hoffman and M. H. Bazerman
Keywords: Organizations; Attitudes; Social Psychology
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Hoffman, A., and M. H. Bazerman. "Changing Practices on Sustainability: Understanding and Overcoming the Organizational and Psychological Barriers to Action." In Organizations and the Sustainability Mosaic. Edited by S. Sharma, M. Starik, and B. Husted. Edward Elgar Publishing, 2007.
  • Article

How to Get the Most Out of Peer Support Groups: A Guide to the Benefits and Best Practices

By: Boris Groysberg and Robert Russman Halperin
For years business leaders have turned to peer forums—groups of four to 10 people with similar interests who meet regularly for confidential conversations—to share their problems, find support and insights, and learn and grow. But because such forums are small and... View Details
Keywords: Peer Comparison; Support; Workplace; Peer Relationships; Personal Development and Career
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Groysberg, Boris, and Robert Russman Halperin. "How to Get the Most Out of Peer Support Groups: A Guide to the Benefits and Best Practices." Harvard Business Review 100, no. 3 (May–June 2022): 130–141.
  • 24 Jun 2008
  • Conference Presentation

From Pabst to Pepsi: The deinstitutionalization of social practices and the emergence of entrepreneurial opportunities

By: Shon R. Hiatt, Wesley Sine and Pamela Tolbert
Keywords: Entrepreneurship; Social Psychology
Citation
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Hiatt, Shon R., Wesley Sine, and Pamela Tolbert. "From Pabst to Pepsi: The deinstitutionalization of social practices and the emergence of entrepreneurial opportunities." Paper presented at the Cornell-McGill Conference on Institutions and Entrepreneurship, Montreal, Quebec, June 24, 2008.
  • 2005
  • Working Paper

Changing Practice on Sustainability: Understanding and Overcoming the Organizational and Psychological Barriers to Action

By: Andrew J. Hoffman and Max H. Bazerman
Citation
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Hoffman, Andrew J., and Max H. Bazerman. "Changing Practice on Sustainability: Understanding and Overcoming the Organizational and Psychological Barriers to Action." Harvard Business School Working Paper, No. 05-043, January 2005. (Revised May 2006.)
  • June 2010
  • Article

The China Rules: A Practical Guide for CEOs Managing Multinational Corporations in the People's Republic

By: Lynn S. Paine
To achieve growth and profitability in the world's third-largest economy, multinationals need strong leadership--but China is tough on top executives. Pulsating with opportunity, China attracts foreigners, yet HR professionals continue to rank it as one of the most... View Details
Keywords: Cross-Cultural and Cross-Border Issues; Multinational Firms and Management; Leadership; Management Skills; Organizational Change and Adaptation; Adaptation; China
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Paine, Lynn S. "The China Rules: A Practical Guide for CEOs Managing Multinational Corporations in the People's Republic." Harvard Business Review 88, no. 6 (June 2010).
  • Forthcoming
  • Article

Human Capital and the Managerial Revolution in the United States: Evidence from General Electric

By: Tom Nicholas
This paper estimates the returns to human capital accumulation during the first era of mega-firms in the United States by linking employees at General Electric—a canonical enterprise associated with the “visible hand” of managerial hierarchies—to the 1940 census. I... View Details
Keywords: Returns To Education; Management Practices; Hierarchies; Management Practices and Processes; Rank and Position; Human Capital; Talent and Talent Management; Business History; United States
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Nicholas, Tom. "Human Capital and the Managerial Revolution in the United States: Evidence from General Electric." Review of Economics and Statistics (forthcoming). (Pre-published online November 29, 2023.)
  • 2017
  • White Paper

Medical Knowledge Synthesis: A Brief Overview

By: Maryaline Catillon
The value of medical research derives from its ability to impact further research and medical practice. Medical knowledge synthesis, bridging the gap between current research, future research and medical practice, is a rapidly changing industry. The expanding mass of... View Details
Keywords: Systematic Review; Clinical Practice Guideline; Textbook; Point-of-care Resource; Health; Knowledge; Research; Practice; Health Industry
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Catillon, Maryaline. "Medical Knowledge Synthesis: A Brief Overview." White Paper, National Bureau of Economic Research, 2017.
  • June 2007
  • Article

On the Co-Evolution of Knowing and Doing: A Personal Perspective on the Synergies between Research and Practice

By: Michael L. Tushman
Keywords: Knowledge; Perspective; Research; Practice
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Tushman, Michael L. "On the Co-Evolution of Knowing and Doing: A Personal Perspective on the Synergies between Research and Practice." Journal of Management Inquiry 16, no. 2 (June 2007): 132–138.
  • 05 Sep 2008
  • Conference Presentation

From Pabst to Pepsi: The deinstitutionalization of social practices and the emergence of entrepreneurial opportunities

By: Shon R. Hiatt, Wesley Sine and Pamela Tolbert
Keywords: Entrepreneurship; Social Psychology
Citation
Related
Hiatt, Shon R., Wesley Sine, and Pamela Tolbert. "From Pabst to Pepsi: The deinstitutionalization of social practices and the emergence of entrepreneurial opportunities." Paper presented at the West Coast Research Symposium on Technology Entrepreneurship, September 05, 2008.
  • 2007
  • Chapter

Collaborative R&D in Management: The Practical Experience of Fenix and TruePoint in Bridging the Divide Between Scientific and Managerial Goals

By: Michael Beer and Niclas Adler
The gap between theory and practice has been of concern to both practitioners and academics, yet other than pleas to close the gap with more accessible writing by academics and more interest in research by practitioners few systematic efforts have been made to close... View Details
Keywords: Transformation; Knowledge Management; Management; Goals and Objectives; Performance Effectiveness; Performance Improvement; Practice; Research and Development; Social and Collaborative Networks; Theory; Value; United States
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Beer, Michael, and Niclas Adler. "Collaborative R&D in Management: The Practical Experience of Fenix and TruePoint in Bridging the Divide Between Scientific and Managerial Goals." In Handbook of Collaborative Management Research, edited by A. B. Shani, N. Adler, N. Mohrman, W. A. Pasmore, and B. Stymne. Sage Publications, 2007.
  • June 2024
  • Article

Valuing the Societal Impact of Medicines and Other Health Technologies: A User Guide to Current Best Practices

By: Jason Shafrin, Jaehong Kim, Joshua T. Cohen, Louis P. Garrison, Dana A. Goldman, Jalpa A. Doshi, Joshua Krieger, Darius N. Lakdawalla, Peter J. Neumann, Charles E. Phelps, Melanie D. Whittington and Richard Willke
This study argues that value assessment conducted from a societal perspective should rely on the Generalized Cost-Effectiveness Analysis (GCEA) framework proposed herein. Recently developed value assessment inventories—such as the Second Panel on Cost-Effectiveness’s... View Details
Keywords: Health Care and Treatment; Valuation; Cost vs Benefits; Society
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Shafrin, Jason, Jaehong Kim, Joshua T. Cohen, Louis P. Garrison, Dana A. Goldman, Jalpa A. Doshi, Joshua Krieger, Darius N. Lakdawalla, Peter J. Neumann, Charles E. Phelps, Melanie D. Whittington, and Richard Willke. "Valuing the Societal Impact of Medicines and Other Health Technologies: A User Guide to Current Best Practices." Forum of Health Economics and Policy 27, no. 1 (June 2024): 29–116.
  • June 2024
  • Article

Enhancing Value and Well-Being: The Basket of Motivators Framework for Aligning Neurology Clinical Practices with Performance Outcomes

By: Peter N. Hadar, Susanna Gallani and Lidia Moura
Physician burnout, which is prevalent in neurology, has accelerated in recent years. While multifactorial, a major contributing factor to burnout is a payment model that rewards volume over quality, leaving physicians overburdened and unfulfilled. The aim of this... View Details
Keywords: Compensation and Benefits; Personal Development and Career; Well-being; Motivation and Incentives
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Hadar, Peter N., Susanna Gallani, and Lidia Moura. "Enhancing Value and Well-Being: The Basket of Motivators Framework for Aligning Neurology Clinical Practices with Performance Outcomes." Neurology: Clinical Practice 14, no. 1 (June 2024).
  • Dec 2011
  • Conference Presentation

Business under Reform? Institutional Structures and Managerial Practices in the Wake of the 1911 Revolution

By: Elisabeth Koll
Citation
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Koll, Elisabeth. "Business under Reform? Institutional Structures and Managerial Practices in the Wake of the 1911 Revolution." Paper presented at the International Conference on the Centenary of the China's 1911 Revolution, University of Tokyo, Japan, December 2011. (Paper presented in the panel "The Transformation of the Chinese Economy and Business.")
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