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  • All HBS Web  (2,481)
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  • All HBS Web  (2,481)
    • People  (5)
    • News  (551)
    • Research  (1,646)
    • Events  (13)
    • Multimedia  (3)
  • Faculty Publications  (919)
← Page 12 of 2,481 Results →

    Frances X. Frei

    Frances Frei is a Professor of Technology and Operations Management at Harvard Business School. Her research investigates how leaders accelerate performance and design for excellence in leadership, strategy, and operations. She regularly advises senior executives... View Details

    Keywords: airline; banking; fast food; financial services; health care; hotels & motels; management consulting; media; nonprofit industry; professional services; retail financial services; service industry; sports; telecommunications; tourism; travel
    • October 2015
    • Article

    Agglomerative Forces and Cluster Shapes

    By: William R. Kerr and Scott Duke Kominers
    We model spatial clusters of similar firms. Our model highlights how agglomerative forces lead to localized, individual connections among firms, while interaction costs generate a defined distance over which attraction forces operate. Overlapping firm interactions... View Details
    Keywords: Agglomeration; Clusters; Industrial Organization; Silicon Valley; Technology Flows; Patents; Networks; Information Technology; Industry Clusters; Entrepreneurship; California
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    Kerr, William R., and Scott Duke Kominers. "Agglomerative Forces and Cluster Shapes." Review of Economics and Statistics 97, no. 4 (October 2015): 877–899.
    • May 2007 (Revised November 2019)
    • Case

    Dollar General (A)

    By: Willy Shih, Stephen P. Kaufman and Rebecca McKillican
    Dollar General Corporation (DG) operates one of the leading chains of extreme value retailers in the United States. 2006 revenues reached $9.2 billion, making DG the 6th largest mass retailer in the country. With revenues growing at 9% annually over the five-year... View Details
    Keywords: Business Model; Family Business; Disruptive Innovation; Growth and Development Strategy; Competitive Advantage; Retail Industry; United States
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    Shih, Willy, Stephen P. Kaufman, and Rebecca McKillican. "Dollar General (A)." Harvard Business School Case 607-140, May 2007. (Revised November 2019.)
    • March 2004 (Revised April 2005)
    • Case

    Midwest Office Products

    By: Robert S. Kaplan
    Presents an easy introduction to time-driven activity-based costing (ABC) that allows students to build a simple ABC model of order profitability. Midwest's time-driven ABC approach is based on two categories of parameter estimates. The first is the cost per hour of... View Details
    Keywords: Cost; Price; Activity Based Costing and Management; Time Management; Financial Reporting; Profit; Performance Improvement; Order Taking and Fulfillment; Performance Evaluation
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    Kaplan, Robert S. "Midwest Office Products." Harvard Business School Case 104-073, March 2004. (Revised April 2005.)
    • June 2009
    • Case

    Midland Energy Resources, Inc.: Cost of Capital

    By: Timothy A. Luehrman and Joel L. Heilprin
    The senior vice president of project finance for a global oil and gas company must determine the weighted average cost of capital for the company as a whole and each of its divisions as part of the annual capital budgeting process. The case uses comparable companies to... View Details
    Keywords: Risk Assessment; Risk and Uncertainty; Risk Management; Cost of Capital; Cash Flow; Capital Structure; Valuation; Capital Budgeting; Energy Industry
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    Luehrman, Timothy A., and Joel L. Heilprin. "Midland Energy Resources, Inc.: Cost of Capital." Harvard Business School Brief Case 094-129, June 2009.
    • 17 Oct 2018
    • Working Paper Summaries

    Quantile Forecasts of Product Life Cycles Using Exponential Smoothing

    Keywords: by Xiaojia Guo, Kenneth C. Lichtendahl Jr., and Yael Grushka-Cockayne
    • 14 Oct 2018
    • News

    Fallout From Elon Musk’s SEC Settlement: A Big Fine, A New Chairman And A Huge Opportunity For Tesla

    • August 2020
    • Case

    Ready for Take-Off at Jet It

    By: Gary P. Pisano, Hise Gibson and Nicole Gilmore
    This case examines the business model and growth of a start-up company in the private aviation industry. In June 2020, amidst the COVID crisis, the company's co-founder and CEO must make a decision regarding an order of new jets that will significantly expand the... View Details
    Keywords: Capacity Planning; Business Startups; Business Model; Growth and Development Strategy; Air Transportation Industry
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    Pisano, Gary P., Hise Gibson, and Nicole Gilmore. "Ready for Take-Off at Jet It." Harvard Business School Case 621-036, August 2020.
    • 2012
    • Working Paper

    The Effect of Supply Chain Complementarities on Local Food

    By: Baris Ata, Deishin Lee and Mustafa H. Tongarlak
    We study the operational tradeoffs of a retailer and farmers in a fresh produce supply chain to determine the equilibrium supply chain structure. These operational tradeoffs arise as a result of the geographic constraints posed by the availability of arable land and... View Details
    Keywords: Geographic Location; Plant-Based Agribusiness; Food; Supply Chain; Agriculture and Agribusiness Industry
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    Ata, Baris, Deishin Lee, and Mustafa H. Tongarlak. "The Effect of Supply Chain Complementarities on Local Food." Working Paper, December 2012.
    • June 2024
    • Supplement

    Pal's Sudden Service (B)

    By: Gary P. Pisano, Francesca Gino and Ruth Page
    Pre-Abstract: Instructors should consider the timing of making videos available to students, as they may reveal key case details.

    Abstract: Pal's Sudden Service has developed a unique operating model and organizational culture in the quick service... View Details
    Keywords: Growth and Development Strategy; Organizational Culture; Motivation and Incentives; Service Operations; Food and Beverage Industry; Service Industry
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    Pisano, Gary P., Francesca Gino, and Ruth Page. "Pal's Sudden Service (B)." Harvard Business School Multimedia/Video Supplement 917-701, June 2024.
    • 08 Sep 2015
    • Working Paper Summaries

    Blinded by Experience: Prior Experience, Negative News and Belief Updating

    Keywords: by Bradley R. Staats, KC Diwas & Francesca Gino
    • October 2023 (Revised December 2023)
    • Case

    Compound: Lending on the Blockchain

    By: Marco Di Maggio, George Gonzalez and Richard Dulude
    This case critically examines Compound, an innovative decentralized finance (DeFi) platform. Focusing on Compound’s blockchain-based borrowing and lending protocol, the case explores its automated, intermediary-free system using Ethereum smart contracts. This system... View Details
    Keywords: Blockchain; Cryptocurrency; Disruptive Innovation; Borrowing and Debt; Financing and Loans; Organizational Design; Technological Innovation
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    Di Maggio, Marco, George Gonzalez, and Richard Dulude. "Compound: Lending on the Blockchain." Harvard Business School Case 224-041, October 2023. (Revised December 2023.)
    • June 2023 (Revised November 2023)
    • Case

    Sober Sidekick

    By: Jeffrey J. Bussgang and Kumba Sennaar
    Case on the nascent business model of a mobile health IT startup. In particular, should they pivot away from their successful lead generation business model to charging health plans. View Details
    Keywords: Entrepreneurship; Venture Capital; Operations; Business Startups; Business Model; Health Industry; United States
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    Bussgang, Jeffrey J., and Kumba Sennaar. "Sober Sidekick." Harvard Business School Case 823-066, June 2023. (Revised November 2023.)

      Competing in the Age of AI

      Marco Iansiti and Karim R. Lakhani show how reinventing the firm around data, analytics, and AI removes traditional constraints on scale, scope, and learning that have restricted business growth for hundreds of years. From... View Details

      • June 2007 (Revised March 2008)
      • Case

      Zoots - Financing Growth (A)

      By: Michael J. Roberts, William A. Sahlman and Todd Krasnow
      Traces the genesis and founding of Zoots, the largest chain of dry cleaning establishments in the U.S. Founded by some of the founders of the very successful Staples chain, the company raises a very large amount of capital without fully proving its business model, and... View Details
      Keywords: Business Startups; Decision Choices and Conditions; Venture Capital; Financial Strategy; Investment Return; Growth and Development Strategy; Valuation; United States
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      Roberts, Michael J., William A. Sahlman, and Todd Krasnow. "Zoots - Financing Growth (A)." Harvard Business School Case 807-139, June 2007. (Revised March 2008.)
      • 12 Mar 2024
      • HBS Case

      How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones

      Some of Apple’s most loyal customers think nothing of upgrading to the latest iPhone every time one comes out. But what about consumers who can’t splurge on a $1,000 iPhone 15 Pro? And what about the electronic waste that would accrue if people threw away functional... View Details
      Keywords: by Rachel Layne; Electronics; Information Technology
      • June 2012
      • Case

      Aman Resorts (Abridged)

      By: Eugene Soltes and Aldo Sesia
      This case describes the operating model and philosophy of this high-end set of global properties. Aman relies on employees taking considerable initiative to deliver the highest quality personalized service in the hospitality industry. The case also highlights Aman's... View Details
      Keywords: Global Business; Management Skills; Performance Appraisals; Customer Service; Incentives; Hospitality; Globalized Firms and Management; Business Model; Employees; Service Delivery; Customer Focus and Relationships; Business Strategy; Accommodations Industry
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      Soltes, Eugene, and Aldo Sesia. "Aman Resorts (Abridged)." Harvard Business School Case 112-100, June 2012.
      • 2010
      • Working Paper

      Agglomerative Forces and Cluster Shapes

      By: William R. Kerr and Scott Duke Kominers
      We model spatial clusters of similar firms. Our model highlights how agglomerative forces lead to localized, individual connections among firms, while interaction costs generate a defined distance over which attraction forces operate. Overlapping firm interactions... View Details
      Keywords: Entrepreneurship; Geographic Location; Patents; Labor; Industry Clusters; Industry Structures; Relationships; Competitive Advantage; Technology Industry; California
      Citation
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      Kerr, William R., and Scott Duke Kominers. "Agglomerative Forces and Cluster Shapes." Harvard Business School Working Paper, No. 11-061, December 2010.
      • December 2009 (Revised September 2014)
      • Case

      TD Canada Trust

      By: Dennis Campbell and Brent Kazan
      The case illustrates the role of performance measurement and analytics in translating TD-Canada Trust's service model of "comfortable banking" into operational terms. In 2000, in a banking market where consumers and regulators were typically hostile to mergers and... View Details
      Keywords: Mergers and Acquisitions; Customer Focus and Relationships; Customer Satisfaction; Commercial Banking; Profit; Balanced Scorecard; Organizational Change and Adaptation; Banking Industry; Canada
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      Campbell, Dennis, and Brent Kazan. "TD Canada Trust." Harvard Business School Case 110-049, December 2009. (Revised September 2014.)
      • Teaching

      Overview

      In the MBA program, Professor Fearing teaches Technology and Operations Management (TOM), a required first-year MBA course.

      In January 2013 he traveled with a cohort of... View Details
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