Interpersonal Communication - Publications - Faculty & Research

01 Nov 2022
What Do You Think?

Why Aren’t Business Leaders More Vocal About Immigration Policy?

reasoned, rational approach to this opportunity that its business community is best equipped to provide. Why aren’t business leaders more vocal about immigration policy? What do you think? Share your thoughts in the comments below.... View Details

Keywords: by James Heskett

Profile

Ignacio Lartirigoyen

executives and the board. "It gave me a lot of exposure to senior management and helped me learn how to communicate agribusiness in financial terms," he says. In 2016, he shifted once again to an Argentine agribusiness jointly... View Details

Keywords: Financial Services

September 2017
Case

Tencent

By: John R. Wells and Gabriel Ellsworth

Tencent had undergone many transformations since it was founded in 1998 as a simple messaging service. In 2017, it was the largest online games provider in China with a wide range of game types, China’s largest social networking service provider with several of the... View Details

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2022 Reunion Presentations - Alumni

their interventions and benefits consumers who now receive communications that are more relevant to them. However, algorithmic personalization poses risks for firms, consumers, and society. One risk is to underserve customers from... View Details

September 2019 (Revised September 2019)
Case

Facebook Fake News in the Post-Truth World

By: John R. Wells, Carole A. Winkler and Benjamin Weinstock

In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake... View Details

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Attract additional Black talent to all parts of the HBS community. - Advancing Racial Equity

will engage in these discussions, which will develop and build upon the interpersonal skills mentioned in section 2, and we will identify appropriate facilitators from outside or within our community to... View Details

26 Mar 2006
Research & Ideas

The Office of Strategy Management

distinct advantage. These organizations have found ways to describe and communicate their strategies using powerful and tested approaches. They have recognized the need to make strategy execution a recognized competency of the... View Details

Keywords: by Martha Lagace

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Frequently Asked Questions | HBS Online

said, there are certain deadlines that must be met with the goal of keeping the majority of the group focused on the same topics to maximize social interactions. Details on individual course or program requirements are communicated to... View Details

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Organizational Behavior Awards & Honors - Faculty & Research

Outstanding Service to the HBS Community for creating and developing/growing the Certificate in School Management and Leadership (CSML). 2020 Ethan S. Bernstein : Winner of the 2020 Richard Beckhard Memorial Prize for the most outstanding... View Details

01 Aug 1998
News

High Honors

their boards of directors. It's a tribute to his years of experience as a corporate and community leader and to his stature as one of Canada's most distinguished executives. Barford graduated from the University of Toronto at the age of... View Details

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Power and Influence for Positive Impact | HBS Online

Earning Trust and Exercising Influence Understand how to earn people’s trust so that you can uncover and respond to what they value and apply a repertoire of behaviors for leveraging influence in relationships. Navigate difficult conversations and View Details

September 2013 (Revised August 2015)
Background Note

Leadership and Teaming

By: Ethan Bernstein

Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details

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17 Dec 2008
Lessons from the Classroom

‘Ted Levitt Changed My Life’

bored," wrote Robert Sullivan (HBS MBA '61). "Levitt made me a convert. He taught that marketing is the guts of any business, that it's critical to understanding the connection between sales, manufacturing, finance, human resources, and View Details

Keywords: by Julia Hanna; Education; Retail

02 May 2016
Research & Ideas

Why People Don’t Vote--and How a Good Ground Game Helps

Democracy has a dirty little secret. Despite the fever pitch over presidential primaries this year, the truth is there are few people actually voting. Before the most recent round of voting, only some 11 percent of eligible Democrats voted in the primaries, and the... View Details

Keywords: by Michael Blanding; Communications; Communications

Article

The Errors of Experts: When Expertise Hinders Effective Provision and Seeking of Advice and Feedback

By: Ting Zhang, Kelly Harrington and Elad Sherf

To be effective, experts need to simultaneously develop others (i.e. provide advice and feedback to novices) and advance their own learning (i.e. seek and incorporate advice and feedback from others). However, expertise, and the state of efficacy associated with it,... View Details

Keywords: Expertise; Self-efficacy; Feedback; Perspective Taking; Cognitive Entrenchment; Interpersonal Communication

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