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  • 01 Oct 2013
  • First Look

First Look: October 1

recrafting the cases from multiple industries to include one industry; (3) integrating the key characters of monomyth hero's journey; and (4) writing the case dialogue for the protagonist, Jim Barton, hero's journey. The result was our... View Details
Keywords: Sean Silverthorne
  • 08 Feb 2022
  • Research & Ideas

Silos That Work: How the Pandemic Changed the Way We Collaborate

Employers were so impressed with how smoothly their employees handled remote work during the dramatic lockdowns in the first year of the COVID-19 pandemic that many are going permanently remote, ditching expensive office leases and... View Details
Keywords: by Jay Fitzgerald
  • 02 Feb 2016
  • First Look

February 2, 2016

Interorganizational Network Forms By: Tatarynowicz, Adam, Maxim Sytch, and Ranjay Gulati Abstract—This study investigates the origins of variation in the structures of interorganizational networks across industries. We combine empirical analyses of existing... View Details
Keywords: Sean Silverthorne
  • 01 Oct 2021
  • Research & Ideas

Dying to Lead: How Reaching the Top Can Kill You Sooner

lifestyle, education, work environments, low employment turnover rates, and access to health care, I find higher-ranked employees at GE were more susceptible to a shorter lifespan,” Nicholas concludes in the paper. Job stress may vary by... View Details
Keywords: by Jay Fitzgerald
  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

needs. The velocity or rate of adaption that firms need to adjust to a new directional reality will depend on customer demand. Industries with decreasing customer demand—offline entertainment, hospitality, real estate, View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • 29 Jul 2022
  • Research & Ideas

Will Demand for Women Executives Finally Shrink the Gender Pay Gap?

especially within traditionally male-dominated industries and job functions, women moving to new firms help shrink the gender pay gap. "Although we’re seeing progress for some, compensation remains far from equitable overall." How much a... View Details
Keywords: by Kristen Senz
  • 2013
  • Working Paper

Clusters and the New Growth Path for Europe

By: Christian Ketels and Sergiy Protsiv
This paper outlines elements of a conceptual framework that clarifies the role that clusters play relative to government policies and actions of individual companies in supporting the emergence of "High Road" strategies that lead to better New Growth Path–related... View Details
Keywords: Technological Innovation; Competition; Industry Clusters; Globalization; Economic Growth; Europe
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  • 29 Nov 2021
  • Research & Ideas

How Bonuses Get Employees to Choose Work Over Family

participants. Respondents shared information about how they were paid and their emotional health. Regardless of industry and income, employees paid with incentives were significantly more inclined to spend extra time with colleagues than... View Details
Keywords: by Rachel Kim Raczka
  • 15 Sep 2022
  • Research & Ideas

Looking For a Job? Some LinkedIn Connections Matter More Than Others

valuable in discovering options you didn’t already know about. “This social theory, which has been influential over the last hundred years, says that weak ties are more beneficial for employment opportunities, promotions, and wages than... View Details
Keywords: by Michael Blanding
  • 08 Nov 2011
  • First Look

First Look: Nov. 8

  PublicationsHow Much Is a Reduction of Your Customers' Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods Authors:Gad Allon, Awi Federgruen, and Margaret P. Pierson... View Details
Keywords: Sean Silverthorne
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

control specialists. A lot of people think of this as disruption, like the taxi industry is being disrupted by Uber. It’s not disruption. Rather, it’s a completely different kind of firm. This hasn’t happened in more than 100 years. Firms... View Details
Keywords: by Dina Gerdeman
  • 01 Oct 2001
  • Research & Ideas

Organizing the Family-Run Business

Shareholders Good boards balance their commitments to company and shareholder needs. For instance, the board should not necessarily authorize large dividends or help promote other shareholder goals like family employment or family... View Details
  • March 2018 (Revised March 2019)
  • Case

Gender and Free Speech at Google (A)

By: Nien-hê Hsieh, Martha J. Crawford and Sarah Mehta
In August 2017, Google fired James Damore, a 28-year-old software engineer who had been employed by the company since 2013. The move came after Damore penned an internal company memo titled “Google’s Ideological Echo Chamber,” which posited that innate biological... View Details
Keywords: Free Speech; Representation; Diversity; Gender; Race; Human Resources; Employees; Employee Relationship Management; Recruitment; Selection and Staffing; Labor; Employment; Lawsuits and Litigation; Organizational Culture; Technology Industry; United States; California
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  • 24 May 2018
  • Research & Ideas

Distance Still Matters in Business, Despite the Internet

wireless—varies dramatically by location, especially when comparing urban and low-density locations, but even when comparing one city to another. On a different dimension, the types of employment affiliated with implementing frontier... View Details
Keywords: by Sean Silverthorne; Transportation; Telecommunications; Shipping; Publishing; Technology
  • 09 Nov 2022
  • In Practice

COP27: What Can Business Leaders Do to Fight Climate Change Now?

The US government’s newly passed Inflation Reduction Act will direct $370 billion toward advancing renewal energy and reducing greenhouse gas emissions—the country's largest investment in fighting climate change so far. As business and government leaders around the... View Details
Keywords: by Lynn Schenk and Danielle Kost
  • 11 Jul 2019
  • Sharpening Your Skills

Deconstructing 'Customer Experience'

Legendary Harvard Business School marketing professor Theodore Levitt warned his students and industry executives against “marketing myopia”—that is, adopting an insular marketing approach where the business puts its own needs ahead of... View Details
Keywords: by Sean Silverthorne; Retail; Service
  • March 2022 (Revised May 2022)
  • Case

Winning Business at Russell Reynolds (A)

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting–and... View Details
Keywords: Compensation; Collaboration; Executive Search Firms; Consulting Firms; Compensation and Benefits; Restructuring; Human Resources; Human Capital; Management Practices and Processes; Organizational Culture; Organizational Change and Adaptation; Social and Collaborative Networks; Recruitment; Selection and Staffing; Talent and Talent Management; Consulting Industry; Consulting Industry; Asia; Europe; Latin America; Middle East; North and Central America; South America; Oceania
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  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

and from its employment of nationals at senior levels. The upshot, seen in the case of the EU, was that Unilever had a "voice" in issues that concerned it, even if it was exercised discreetly through View Details
Keywords: by Geoffrey Jones; Consumer Products
  • 13 Mar 2018
  • First Look

March 13, 2018

Well-being: A Global Perspective By: De Neve, Jan-Emmanuel, Amy Blankson, Andrew Clark, Cary Cooper, James Harter, Christian Krekel, Jenn Lim, Paul Litchfield, Jennifer Moss, Michael I. Norton, Mariano Rojas, George Ward, and Ashley V. Whillans Abstract—Work and View Details
Keywords: Sean Silverthorne
  • 16 May 2000
  • Research & Ideas

Getting the Message: How the Internet is Changing Advertising

according to Forrester Research, a consulting firm specializing in e-commerce. Industry observers are shy to predict just what the future of advertising will look like, but they agree that the pace and enormity of changes that have come... View Details
Keywords: by Susan Young

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