Publications

24 Feb 2017
News

Creating a sense of collective responsibility among corporations is key: Shashank Shah

August 2012
Article

Consumer Response to Versioning: How Brands' Production Methods Affect Perceptions of Unfairness

By: Andrew Gershoff, Ran Kivetz and Anat Keinan

Marketers often extend product lines by offering limited-capability models that are created by removing or degrading features in existing models. This production method, called versioning, has been lauded because of its ability to increase both consumer and firm... View Details

Keywords: Brands and Branding; Production; Competency and Skills; Welfare or Wellbeing; Cost vs Benefits; Perception; Customers; Performance Evaluation; Fairness; Business Ventures

2013
Book

The Good Struggle: Responsible Leadership in an Unforgiving World

By: Joseph L. Badaracco Jr.

The question of how to lead successfully and responsibly is crucially important in our uncertain, high-pressure, turbulent world. In this book, Joseph Badaracco answers this question in practical and, at times, provocative ways. View Details

Keywords: Ethics; Leadership Style

July 2017
Article

Business Responsibilities for Human Rights: A Commentary on Arnold

By: Nien-hê Hsieh

Human rights have come to play a prominent role in debates about the responsibilities of business. In the business ethics literature, there are two approaches to the question of whether businesses have human rights obligations. The “moral” approach conceives of human... View Details

Keywords: Rights; Corporate Social Responsibility and Impact; Moral Sensibility; Society

Read Now

March–April 1992
Article

Debate: A Response to the Business of Equal Opportunity by Reginald Dickerson

By: D. A. Thomas and D. Evans

Keywords: Equality and Inequality

August 2006
Teaching Note

County Department of Public Health: Organizing for Emergency Preparedness and Response (TN)

By: Lynda M. Applegate, Ajay Vinze and Minu Ipe

Teaching Note to 806089. View Details

December 2002
Article

Identity Salience and the Influence of Differential Activation of the Social Self-Schema on Advertising Response

By: Mark R. Forehand, Rohit Deshpandé and Americus Reed III

Keywords: Advertising; Social Psychology

September 2025
Article

Organizational Emplacement as a Response to Digital Threat: The Novel Resurgence of Independent Bookstores

By: Ryan Raffaelli and Ryann Noe

This study reveals how incumbent actors leverage physical place as source of differentiation in response to the threat of digital commoditization. Through a longitudinal, qualitative analysis of the U.S. independent bookselling industry from 1995 to 2019, we outline... View Details

Keywords: Retail; Place Making; Bookstores; Industry Evolution; Digital; Commoditization; Organizational Change and Adaptation; Adaptation; Business Strategy; Digital Transformation; E-commerce; Distribution Channels; Civil Society or Community; Value Creation; Retail Industry

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Article

Impact of Competition and Taxes on Responsibility Center Organization and Transfer Prices

By: V.G. Narayanan and Michael Smith

Keywords: Competition; Taxation; Price

2017
Article

Natural Environmental Responsibility in Indian Corporations: A Mixed Method Study

By: Shashank Shah

The world is going through unprecedented environmental crisis. The type of destruction and dissolution of natural resources and elements by individuals and institutions that has been witnessed in the last century is much more than that witnessed in the previous... View Details

Keywords: Corporate Social Responsibility and Impact; Environmental Sustainability; Natural Environment; Management Practices and Processes; Research; Framework; India

Research Summary

Consumer Response to Online Ratings and Recommendations

Jolie is currently conducting several laboratory and field experiments to assess the tendency of individuals to employ predictable heuristics in complex information aggregation tasks, thus leading to search and choice behavior that is suboptimal relative to the fully... View Details

November 2020
Case

Wilderness Safaris: Responses to the COVID-19 Crisis

By: James E. Austin, Megan Epler Wood and Herman B. "Dutch" Leonard

This case is an epilogue to “Wilderness Safaris: Impact Investing and Ecotourism Conservation in Africa” (2-321-020), which ends with the emergence of the pandemic in March 2020. The final discussion area for that case can be “What should Wilderness Safari CEO Keith... View Details

Keywords: Communities; COVID-19; Ecotourism; Travel; Travel Industry; Conservation Planning; Reopening; Investor Relations; Project Strategy; Governance; Decision Making; Cash; Health Pandemics; Business and Shareholder Relations; Tourism Industry; Africa

Educators

December 2016
Article

Selective Regulator Decoupling and Organizations' Strategic Responses

By: Jonas Heese, Ranjani Krishnan and Frank Moers

Organizations often respond to institutional pressures by symbolically adopting policies and procedures but decoupling them from actual practice. Literature has examined why organizations decouple from regulatory pressures. In this study, we argue that decoupling... View Details

Keywords: Regulator Leniency; Beneficence; Mispricing; Upcoding; Nonprofit Organizations; Health Care and Treatment; Revenue; Health Industry

SSRN

2005
Chapter

Environmental Protection and the Social Responsibility of Firms: Perspectives from the Business Literature

By: Forest Reinhardt

Keywords: Environmental Sustainability; Corporate Social Responsibility and Impact

30 Sep 2002
Research & Ideas

Your Crisis Response Plan: The Ten Effective Elements

organization's crisis response plans. Effective crisis response plans include the following ten elements: 1. A representative set of planning scenarios. It's essential to... View Details

Keywords: by Michael Watkins

September–October 2023
Article

A Rising Tide Lifts All Boats: The Effects of Common Ownership on Corporate Social Responsibility

By: Mark R. DesJardine, Jody Grewal and Kala Viswanathan

Common owners face an incredible investment challenge: managing systematic risk. Because common owners hold shares in multiple firms across an industry, an action (or inaction) by one firm that affects industry peers is felt more severely by common owners than by... View Details

Keywords: Common Ownership; Environmental Sustainability; Corporate Social Responsibility and Impact; Institutional Investing; Corporate Governance; Risk and Uncertainty; Investment Return

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16 Dec 2021
News

A Global Alumni Response to the Pandemic

Clubs News Clubs News HBS Alumni Confront a World of Pandemic Problems Since the beginning of the COVID-19 pandemic, HBS alumni across the globe have been stepping up to respond to the crisis in numerous... View Details

Keywords: Margie Kelley

28 Oct 2013
Research & Ideas

Book Excerpt: The Good Struggle: Responsible Leadership in an Unforgiving World

book excerpt Evolving Committments From The Good Struggle: Responsible Leadership in an Unforgiving World By JOSEPH L. BADARACCO In a turbulent, sometimes dangerous world, responsible leaders need a broader... View Details

Keywords: by Joseph L. Badaracco

2011
Article

Bias in Search Results?: Diagnosis and Response

By: Benjamin Edelman

I explore allegations of search engine bias, including understanding a search engine's incentives to bias results, identifying possible forms of bias, and evaluating methods of verifying whether bias in fact occurs. I then consider possible legal and policy responses,... View Details

Keywords: Prejudice and Bias; Motivation and Incentives; Outcome or Result; Markets; Legal Liability; Policy; Search Technology; Performance Evaluation; Governing Rules, Regulations, and Reforms