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  • All HBS Web  (9,073)
    • People  (16)
    • News  (1,796)
    • Research  (5,204)
    • Events  (53)
    • Multimedia  (78)
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  • August 1995 (Revised November 2000)
  • Background Note

Designing and Managing the Information Age Organization

By: Lynda M. Applegate
Managers and management theorists spent the majority of this century building and perfecting the hierarchy; however, if we believe the press, they now appear to be engaged in destroying it. While many proclaim the dawning of the "Information Age" organization and the... View Details
Keywords: Design; Management; Organizations; Information Technology
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Applegate, Lynda M. "Designing and Managing the Information Age Organization." Harvard Business School Background Note 196-003, August 1995. (Revised November 2000.)
  • 24 Jan 2008
  • Working Paper Summaries

The Impact of Component Modularity on Design Evolution: Evidence from the Software Industry

Keywords: by Alan MacCormack, John Rusnak & Carliss Y. Baldwin; Video Game; Web Services
  • 14 Jun 2017
  • Working Paper Summaries

Minimizing Justified Envy in School Choice: The Design of New Orleans' OneApp

Keywords: by Atila Abdulkadiroglu, Yeon-Koo Che, Parag A. Pathak, Alvin E. Roth, and Oliver Tercieux; Education
  • February 19, 2003
  • Article

The Origins, History, and Design of the Resident Match

By: A. E. Roth
Keywords: Health Industry
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Roth, A. E. "The Origins, History, and Design of the Resident Match." JAMA, the Journal of the American Medical Association 289, no. 7 (February 19, 2003): 909–912.
  • 1998
  • Working Paper

The Design and Production of New Retirement Savings Products

By: Zvi Bodie and Dwight B. Crane
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Bodie, Zvi, and Dwight B. Crane. "The Design and Production of New Retirement Savings Products." Harvard Business School Working Paper, No. 98-070, February 1998.
  • July 2020
  • Article

The Role of Interdependence in the Microfoundations of Organization Design: Task, Goal, and Knowledge Interdependence

By: Marlo Raveendran (formerly Goetting), Luciana Silvestri and Ranjay Gulati
Interdependence is a core concept in organization design, yet one that has remained consistently understudied. Current notions of interdependence remain rooted in seminal works, produced at a time when managers’ near-perfect understanding of the task at hand drove the... View Details
Keywords: Interdependence; Organizational Behavior; Work Design; Organizational Design; Goals and Objectives; Knowledge Sharing
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Raveendran (formerly Goetting), Marlo, Luciana Silvestri, and Ranjay Gulati. "The Role of Interdependence in the Microfoundations of Organization Design: Task, Goal, and Knowledge Interdependence." Academy of Management Annals 14, no. 2 (July 2020): 828–868.
  • 2007
  • Working Paper

The Impact of Component Modularity on Design Evolution: Evidence from the Software Industry

By: Alan MacCormack, John Rusnak and Carliss Y. Baldwin

Much academic work asserts a relationship between the design of a complex system and the manner in which this system evolves over time. In particular, designs which are modular in nature are argued to be more "evolvable," in that these designs facilitate making... View Details

Keywords: Product Design; Adaptation; Software; Information Technology Industry
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MacCormack, Alan, John Rusnak, and Carliss Y. Baldwin. "The Impact of Component Modularity on Design Evolution: Evidence from the Software Industry." Harvard Business School Working Paper, No. 08-038, December 2007.
  • 2016
  • Working Paper

Designing Online Marketplaces: Trust and Reputation Mechanisms

By: Michael Luca
Online marketplaces have proliferated over the past decade, creating new markets where none existed. By reducing transaction costs, online marketplaces facilitate transactions that otherwise would not have occurred and enable easier entry of small sellers. One central... View Details
Keywords: Trust; E-commerce; Market Design
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Luca, Michael. "Designing Online Marketplaces: Trust and Reputation Mechanisms." NBER Working Paper Series, No. 22616, September 2016.
  • September 2014
  • Supplement

Netflix: Designing the Netflix Prize (B)

By: Karim R. Lakhani, Wesley M. Cohen, Kynon Ingram, Tushar Kothalkar, Maxim Kuzemchenko, Santosh Malik, Cynthia Meyn, Stephanie Healy Pokrywa and Greta Friar
This supplemental case follows up on the Netflix Prize Contest described in Netflix: Designing the Netflix Prize (A). In the A case, Netflix CEO Reed Hastings must decide how to organize a crowdsourcing contest to improve the algorithms for Netflix's movie... View Details
Keywords: Crowdsourcing; Prizes; Digitization; Algorithms; Recommendation Software; Disruption; Transformation; Collaborative Innovation and Invention; Technological Innovation; Knowledge Sharing; Applications and Software
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Lakhani, Karim R., Wesley M. Cohen, Kynon Ingram, Tushar Kothalkar, Maxim Kuzemchenko, Santosh Malik, Cynthia Meyn, Stephanie Healy Pokrywa, and Greta Friar. "Netflix: Designing the Netflix Prize (B)." Harvard Business School Supplement 615-025, September 2014.
  • Article

Informal Family Insurance and the Design of the Welfare State

By: Rafael Di Tella and Robert MacCulloch
We study unemployment benefit provision when the family also provides social insurance. In the benchmark case, more generous State transfers crowd out family risk-sharing one-for-one. An extension gives the State an advantage in enforcing transfers through taxes... View Details
Keywords: Insurance; Design; Welfare
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Di Tella, Rafael, and Robert MacCulloch. "Informal Family Insurance and the Design of the Welfare State." Economic Journal 112, no. 477 (February 2002): 481–503.
  • Article

The Organization of the Future: Principles of Design for the 21st Century

By: D. Nadler and Michael Tushman
Keywords: Design; Organizations
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Nadler, D., and Michael Tushman. "The Organization of the Future: Principles of Design for the 21st Century." Organizational Dynamics 28, no. 1 (Summer 1999): 45–60.
  • October 1994 (Revised April 1995)
  • Case

Visionary Design Systems: Are Incentives Enough?

By: George P. Baker III and Karin B Monsler
A compensation case about Visionary Design Systems (VDS), a small, high-tech full service systems integration firm based in Silicon Valley with eleven offices throughout the country. All employees, including engineers, administrators, and receptionists, received a... View Details
Keywords: Decision Making; Cost vs Benefits; Compensation and Benefits; Employee Stock Ownership Plan; San Francisco
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Baker, George P., III, and Karin B Monsler. "Visionary Design Systems: Are Incentives Enough?" Harvard Business School Case 495-011, October 1994. (Revised April 1995.)
  • Article

Design and Testing of a Mobile Health Application Rating Tool

By: David Levine, Zo Co, Lisa Newmark, Alissa Groisser, A Jay Holmgren, Jennifer Haas and David Bates
Mobile health applications (“apps”) have rapidly proliferated, yet their ability to improve outcomes for patients remains unclear. A validated tool that addresses apps’ potentially important dimensions has not been available to patients and clinicians. The objective of... View Details
Keywords: Health; Mobile Technology; Design; Analysis
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Levine, David, Zo Co, Lisa Newmark, Alissa Groisser, A Jay Holmgren, Jennifer Haas, and David Bates. "Design and Testing of a Mobile Health Application Rating Tool." Art. 74. npj Digital Medicine 3 (2020).
  • March 2010 (Revised April 2013)
  • Module Note

Competing with Social Networks: Designing Social Strategy

By: Mikolaj Jan Piskorski
This note outlines the process of designing a social strategy. View Details
Keywords: Social Enterprise; Strategy; Planning
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Piskorski, Mikolaj Jan. "Competing with Social Networks: Designing Social Strategy ." Harvard Business School Module Note 710-472, March 2010. (Revised April 2013.)
  • September 2023
  • Teaching Note

Shad Process Flow Design Exercise: Kick-Off Class

By: Willy C. Shih
The Shad Process Flow Design Exercise is a simulation designed to help students cement what they learn in the process fundamentals section of the RCTOM course by giving them the opportunity to translate classroom concepts into actual physical processes and experience... View Details
Keywords: Production; Business Processes; Manufacturing Industry; United States
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Shih, Willy C. "Shad Process Flow Design Exercise: Kick-Off Class." Harvard Business School Teaching Note 624-043, September 2023.
  • Article

Analyzing the Evolution of Large-Scale Software Systems using Design Structure Matrices and Design Rule Theory: Two Exploratory Cases

By: Alan MacCormack, Matthew J. LaMantia, Yuanfang Cai and J. Rusnak
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MacCormack, Alan, Matthew J. LaMantia, Yuanfang Cai, and J. Rusnak. "Analyzing the Evolution of Large-Scale Software Systems using Design Structure Matrices and Design Rule Theory: Two Exploratory Cases." Proceedings of the Working IEEE/IFIP Conference on Software Architecture (WICSA) (February 2008).
  • Summer 2014
  • Article

Designed for Workarounds: A Qualitative Study of the Causes of Operational Failures in Hospitals

By: Anita L. Tucker, W. Scott Heisler and Laura D. Janisse
Frontline care providers in hospitals spend at least 10% of their time working around operational failures, which are situations where information, supplies, or equipment needed for patient care are insufficient. However, little is known about underlying causes of... View Details
Keywords: Supply Chain; Health Care and Treatment; Failure; Business Processes; Health Industry
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Tucker, Anita L., W. Scott Heisler, and Laura D. Janisse. "Designed for Workarounds: A Qualitative Study of the Causes of Operational Failures in Hospitals." Permanente Journal 18, no. 3 (Summer 2014): 33–41.
  • First Quarter 2005
  • Article

The Design of Financial Systems: Towards a Synthesis of Function and Structure

By: Robert C. Merton and Zvi Bodie
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Merton, Robert C., and Zvi Bodie. "The Design of Financial Systems: Towards a Synthesis of Function and Structure." Journal of Investment Management 3, no. 1 (First Quarter 2005): 1–23. (Was Harvard Business School Working Paper No. 02-074, 2002.) (Reprinted in Chinese in Journal of Comparative Studies, Issue 17, March 2005.)
  • October 2014
  • Supplement

Atlantis Paradise Island Resort and Casino (B): Improving Performance with New Core Values

By: Lynda M. Applegate, Chekitan S. Dev and Gabriele Piccoli
The leadership team of Atlantis Paradise Island, under new ownership, decided that better alignment of the core values with the vision and mission statement would create a more compelling and consistent organizational narrative that would redouble employee commitment... View Details
Keywords: Organization Behavior; Service Management; Strategy; Organizational Change and Adaptation; Service Industry
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Applegate, Lynda M., Chekitan S. Dev, and Gabriele Piccoli. "Atlantis Paradise Island Resort and Casino (B): Improving Performance with New Core Values." Harvard Business School Supplement 815-073, October 2014.
  • August 2013 (Revised November 2013)
  • Case

Ford vs. GM: The Evolution of Mass Production (A)

By: Willy Shih

This case explores the very different paths taken by the Ford Motor Company and the General Motors Corporation in the first three decades of the twentieth century. Henry Ford's Model T was a car for the masses. After considerable experimentation, Ford Motor... View Details

Keywords: Innovation; Exploration; Dominant Design; Business Growth and Maturation; Business History; Innovation and Management; Innovation Strategy; Technological Innovation; Leading Change; Growth and Development Strategy; Product Positioning; Product Design; Product Development; Business Strategy; Corporate Strategy; Vertical Integration; Auto Industry; Manufacturing Industry; Michigan
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Shih, Willy. "Ford vs. GM: The Evolution of Mass Production (A)." Harvard Business School Case 614-010, August 2013. (Revised November 2013.)
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