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Publications

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  • 03 Aug 2010
  • First Look

First Look: August 3

employees are more likely to speak up and offer solutions when organizations launch information campaigns to promote process improvement and when managers engage in process-improvement activities themselves.... View Details
Keywords: Martha Lagace
  • 10 Jan 2012
  • First Look

First Look: January 10

approaches to address the increasing demand from society for a deeper understanding of what causes even good people to cross ethical boundaries. Download the paper: http://www.hbs.edu/research/pdf/12-054.pdf Management Practices Across... View Details
Keywords: Sean Silverthorne
  • 19 Mar 2014
  • Research & Ideas

A Brand Manager’s Guide to Losing Control

campaign had been Photoshopped—information that also tore across the Web. What should marketers do in situations like this? Maybe nothing. "One strategy that brand managers pursue is to just give in and... View Details
Keywords: by Carmen Nobel; Advertising
  • 21 Apr 2015
  • First Look

First Look: April 21

society as a whole. Publisher's link: http://www.wiley.com/WileyCDA/WileyTitle/productCd-1118646983.html April 2015 Management Science Private Equity and Industry Performance By: Bernstein, Shai, Josh Lerner, Morten Sorensen, and Per... View Details
Keywords: Carmen Nobel & Sean Silverthorne
  • 15 Nov 2016
  • First Look

November 15, 2016

increase the quality of employee-company matches (measured through employee departures of newly hired employees, store-level employee turnover, and store performance) except when store managers are inexperienced and/or overly busy. Yet,... View Details
Keywords: Sean Silverthorne
  • 08 Mar 2019
  • Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

the local N.A.A.C.P. chapter, pastors, and elected officials. The letter indicated that Cuomo “will take personal responsibility for the project’s state approval,” and that Mayor Bill de Blasio “will work together with the governor to View Details
Keywords: by James K. Sebenius; Real Estate; Construction
  • 11 Mar 2019
  • Research & Ideas

Branding Sells Cereal, Handbags, and Vacations. Can It Sell a Country?

efforts in two recent cases, “The Brand Management of Places” and “Israel at 70: Is it Possible to (re)Brand a Country?” Success without a roadmap Government and business leaders hoping to shift the conversation about their regions might... View Details
Keywords: by Danielle Kost; Tourism
  • February 2023
  • Case

Roblox: Virtual Commerce in the Metaverse

By: Ayelet Israeli and Nicole Tempest Keller
In 2022, Roblox had 58.8 million daily active users, including over half of all children and teens under the age of 16 in the United States. Roblox, a free-to-use “co-experience platform”, allowed users to come together in immersive 3D experiences to socialize, work,... View Details
Keywords: Entertainment; Games, Gaming, and Gambling; Market Design; Marketing; Brands and Branding; Marketing Channels; Marketing Strategy; Business Strategy; Economics; Economy; Economic Systems; Advertising; Advertising Campaigns; Digital Platforms; Markets; Price; Innovation and Management; Entertainment and Recreation Industry; Video Game Industry; Technology Industry; United States; California; North America; South America; Asia; Europe
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  • 14 Jan 2019
  • Op-Ed

These 4 CEOs Created a New Standard of Leadership

financial strength, increasing annual revenues to $12 billion while reducing costs. A $3.6 billion fundraising campaign further strengthened its balance sheet. With the help of a skilled team of physician leaders and administrators, John... View Details
Keywords: by Bill George; Health; Banking; Food & Beverage; Consumer Products
  • Web

Events - Business History

Entrepreneurial History," co-organized by Geoffrey Jones and Christina Lubinski. Oct 27 27 Oct 2025 Business History Seminar David Smith (Wilfrid Laurier University), "Reimagining the Mid-Century American Corporation: Spirituality, Business Ethics and the View Details
  • 24 Jul 2012
  • First Look

First Look: July 24

information has increased considerably in the last decade, companies are still failing to disclose material information in a comparable format. We believe this has two downsides. On the one hand, companies are not adequately managing... View Details
Keywords: Sean Silverthorne
  • Web

Winners & Runners-Up | New Venture Competition

re-evolve the future. SurgiBox Mike Teodorescu (DBA 2018) Alumni Track Crowd Favorite Safe surgery, any time, any place. Business Track, 2021 Concord Materials Robert Lane (MBA 2021) Anthony Valente (MBA 2022) Business Track Co-Winner Integrated materials View Details
  • 24 May 2017
  • News

Adebayo O. Ogunlesi, JD/MBA 1979

Independent Director, Goldman Sachs Chairman and Managing Partner, Global Infrastructure Partners As a student of philosophy, politics, and economics at Oxford, Bayo Ogunlesi learned that some lectures were optional. Several weeks into... View Details
Keywords: Susan Young
  • 05 Jan 2010
  • First Look

First Look: January 5

are not driven by reverse causality. These patterns are not driven solely by common law nations such as the United Kingdom and United States, but also hold in Continental Europe. Download the paper: http://www.hbs.edu/research/pdf/10-045.pdf Going Through the Motions:... View Details
Keywords: Martha Lagace
  • 31 Aug 2021
  • Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

the new book Power, for All: How It Really Works and Why It’s Everyone’s Business. Battilana co-wrote the book with Tiziana Casciaro, a professor at the Rotman School of Management at the University of Toronto. “Cultivating humility and... View Details
Keywords: by Jay Fitzgerald
  • 15 Oct 2020
  • Research & Ideas

IT Job Wages Are No Longer 'Exceptional'

outside of Silicon Valley. Implications for organizations When evaluating wage levels, corporate compensation experts and managers may want to consider that IT wages are trending toward other STEM professions in most parts of the country.... View Details
Keywords: by Rachel Layne; Information Technology
  • Web

Global Opportunity Fellowship GO: AFRICA - Alumni

positions are ineligible for GO Fellowship awards: Part-time, term, temporary, contract or volunteer roles. A position with job responsibilities that are determined to be sectarian by the Review Committee. Political campaign work. Given... View Details
  • 04 Jan 2012
  • First Look

First Look: January 4

not be taken into account or even noticed-as a strategy for managing diversity and intergroup relations. Despite research demonstrating that race is perceived automatically (and thus, the seeming improbability of actual colorblindness),... View Details
Keywords: Carmen Nobel
  • 09 Dec 2019
  • Research & Ideas

Identify Great Customers from Their First Purchase

manage newly acquired customers, for whom there is no historical data—something known in computer science as “the cold-start problem.” “People who bought more products at the first transaction, especially those who did so in stores, were... View Details
Keywords: by Kristen Senz; Retail; Service
  • Web

Nonprofit Strategy & Governance | Social Enterprise | Harvard Business School

other-regarding behavior, we fielded an experiment through a text-to-give campaign in Greece. How Social Entrepreneurs Zig-Zag Their Way to Impact at Scale By: V. Kasturi Rangan & Tricia Gregg Nov 2019 | California View Details