Publications

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01 Mar 2024
News

Unlocking the Power of Community

way to have direct connections with their customers is an incredible opportunity for them to involve that community and also understand their interests.” Leading Businesses in... View Details

Keywords: April White

2016
Working Paper

Capital Requirements, Risk Choice, and Liquidity Provision in a Business Cycle Model

By: Juliane Begenau

This paper develops a quantitative dynamic general equilibrium model in which households' preferences for safe and liquid assets constitute a violation of Modigliani and Miller. I show that the scarcity of these coveted assets created by increased bank capital... View Details

Keywords: Capital Requirement; Bank Regulation; Demand For Safe Assets; Business Cycles; Bank Lending; Risk Management; Financial Liquidity; Financing and Loans; Capital; Banks and Banking

SSRN

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June 2006 (Revised April 2007)
Case

Howard Schultz: Building Starbucks Community

By: William W. George and Andrew N. McLean

In 2006, Howard Schultz reflects on his leadership at Starbucks in light of its continued growth plans. Provides information on the leadership development of the protagonist, tracing his youth and education, his early business career, his acquisition of Starbucks, and... View Details

Keywords: Education; Biography; Leadership; Leadership Development; Leadership Style; Growth and Development Strategy; Personal Development and Career

2008
Chapter

Business Archives and Overcoming Survivor Bias

By: G. Jones

Among the most longstanding criticisms of business history as an academic discipline is the bias caused towards studying successful firms rather than failures, and the related use of longevity as a major criterion for success. The grand narratives of business history... View Details

Keywords: Business Ventures; Business History; Archives; Failure; Success

February 2016
Supplement

The Maggi Noodle Safety Crisis in India (C)

By: Karthik Ramanna and Radhika Kak

The local government in Delhi has ordered a ban on Nestlé's flagship product in India—Maggi Noodles, citing excessive lead content per government lab tests. Nestlé disputes the government tests, noting that internal and third-party tests show the product to be safe.... View Details

Keywords: Multinationals; Globalization; Regulation; Customer Relations; Business And Government; Safety; Leadership; Food; Multinational Firms and Management; Governance Compliance; Crisis Management; Customer Focus and Relationships; Business and Government Relations; Food and Beverage Industry; Delhi

31 Jul 2008
Working Paper Summaries

Communication (and Coordination?) in a Modern, Complex Organization

Keywords: by Adam M. Kleinbaum, Toby E. Stuart & Michael L. Tushman

03 Jun 2020
News

Keeping a Community Connected

week we're thinking of new ways to effectively reach people,” says Pasquariello. “And learning and adapting.” Susan Young: What is the impact of the virus on the neighborhoods you serve? Justin Pasquariello: Our View Details

Keywords: Susan Young

18 Apr 2023
News

Leading Organizational Equity: OneTen Community of Practice Summit

April 1990
Case

Mazda: Corporate Public Relations in the United States

By: Stephen A. Greyser and Norman Klein

Keywords: Reputation; Business and Stakeholder Relations; Auto Industry; United States

Article

Sizing Up Entrepreneurial Potential: Gender Differences in Communication and Investor Perceptions of Long-Term Growth and Scalability

By: Laura Huang, Priyanka D. Joshi, Cheryl J. Wakslak and Andy Wu

Female entrepreneurs have been found to face disadvantages as compared with male entrepreneurs, especially in acquiring the financial resources they need to sustain and grow their ventures. Across three studies, we examine how disparities in funding outcomes may be due... View Details

Keywords: Business Startups; Finance; Gender; Prejudice and Bias; Communication; Perception

December 2001
Case

Qwest Communications International Inc.

By: Thomas R. Eisenmann and Christopher Hackett

Describes the evolution of Qwest from a small fiber-optic construction firm in 1996 to a global telecommunications giant in 2001. Focuses on Qwest's pivotal acquisition of "Baby Bell" US West, a regional Bell operating company many times Qwest's size. Discusses the... View Details

Keywords: Mergers and Acquisitions; Asset Pricing; Business History; Knowledge Use and Leverage; Organizational Culture; Partners and Partnerships; Vertical Integration; Telecommunications Industry

October 2014 (Revised May 2015)
Case

HandsOn Bay Area: Scaling Up Community Service

By: James Heskett

HandsOn Bay Area, an organization devoted to the performance of (and development of leaders for) community service, is undergoing a significant (and internally controversial) shift in its business model from "retail" projects involving individual volunteers to... View Details

01 Mar 2023
News

Fostering a Supportive Community

which aims to foster a supportive community where first-generation and low-income students and allies can enjoy the HBS experience together through events View Details

Keywords: Jennifer Mele

Web

Community | Research Associates

Community Apply Now Harvard Business School (HBS) is home to a vibrant and dynamic community of aspiring doctoral students. While working with... View Details

01 Apr 2000
News

A "Growing" Online Community

Argentina's farmers now have access to the Internet and are using it on a regular basis. Agropool is funded by Tempo 2, a Silicon Valley firm that has partnered with Argentine businesses to provide strategic... View Details

January 2012 (Revised September 2012)
Case

Aadhaar: India's 'Unique Identification' System

By: Tarun Khanna and Anjali Raina

Keywords: Business Government Relations; Information; Information Technology; Organizational Design; Infrastructure; Leadership Style; Business and Government Relations; Change Management; Crime and Corruption; Identity; Projects; Information Management; Information Technology Industry; India

Article

Turnkey or Tailored? Relational Pluralism, Institutional Complexity, and the Organizational Adoption of More or Less Customized Practices

By: Ryan Raffaelli and Mary Ann Glynn

We examine how the organizational adoption of new practices is influenced by relational pluralism, i.e., an organization's multiple ties to actors inside and outside its industry. We theorize that institutional mechanisms of practice diffusion underlying relational... View Details

Keywords: Networks; Corporate Social Responsibility and Impact; Business Processes; Adoption; Customization and Personalization

2012
Article

Organization Design for Business Ecosystems

By: Carliss Y. Baldwin

The modern corporation has long been the central focus of the field of organization design. Such firms can be likened to nation-states: they have boundaries that circumscribe citizen-employees, and they engage in production and trade. But individual corporations are... View Details

Keywords: Modularity; Business Ecosystems; Distributed Innovation; Problem Solving; Property Rights; Organization Design; Networks; Integration; Competition; Organizational Design; Innovation and Management

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March 2016 (Revised April 2017)
Teaching Note

Bridj and the Business of Urban Mobility (A): Introducing a New Model

By: Rosabeth Moss Kanter and Jonathan Cohen

This note is for the purpose of aiding classroom instructors in the use of the Harvard Business School case "Bridj and the Business of Urban Mobility: Introducing a New Model." Instructors may use it to help students understand the challenges that come with disrupting... View Details