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  • All HBS Web  (38,424)
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  • 02 Jan 2020
  • News

Empowering Rural Communities

nor would it be limited by the financial restrictions that govern nonprofit electrical cooperatives. Instead, it would have both the incentive and the flexibility to bring renewable power to communities that... View Details
Keywords: April White; Electric Power Generation, Transmission, Distribution; Utilities
  • 2022
  • Book

Deep Purpose: The Heart and Soul of High-Performance Companies

By: Ranjay Gulati
This book offers a compelling reassessment and defense of purpose as a management ethos, documenting the vast performance gains and social benefits that become possible when firms manage to get purpose right. Few business topics have aroused more skepticism in recent... View Details
Keywords: Purpose; Business And Society; Organizations; Mission and Purpose; Performance Effectiveness; Organizational Culture
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Gulati, Ranjay. Deep Purpose: The Heart and Soul of High-Performance Companies. New York: Harper Business, 2022.
  • May 2018
  • Exercise

Data Visualization & Communication Exercise

By: Srikant M. Datar and Caitlin N. Bowler
This exercise uses the 1986 Challenger shuttle disaster to explore the relationship between data visualization, effective communication, and decision-making. Students review and analyze excerpts from the 13 charts engineers presented to NASA executives the night before... View Details
Keywords: Visualization; Data; Analytics and Data Science; Communication; Performance Effectiveness; Decision Making; Analysis
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Datar, Srikant M., and Caitlin N. Bowler. "Data Visualization & Communication Exercise." Harvard Business School Exercise 118-107, May 2018.
  • Web

Finding Community and Opportunities for Growth at The Upswell Forum | Social Enterprise | Harvard Business School

  • 16 Jul 2024
  • Blog Post

Driving Positive Impact on Community and Climate with Ben Schutzman (MBA 2016)

thinking about what I wanted from a career standpoint, I realized that I didn't want to be consulting for other businesses in the long run. I had a small business in college, View Details
  • October 26, 2015
  • Article

Measuring and Communicating Health Care Value with Charts

By: Robert S. Kaplan, Robin P. Blackstone, Derek A. Haas and Nikhil G. Thaker
The goal of a health care system should be to deliver the most value to patients: the outcomes achieved for treating a medical condition relative to the costs incurred over a complete care cycle. We have found that a radar (spider web) chart is an effective means to... View Details
Keywords: Service Delivery; Value; Health Care and Treatment; Health Industry
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Kaplan, Robert S., Robin P. Blackstone, Derek A. Haas, and Nikhil G. Thaker. "Measuring and Communicating Health Care Value with Charts." Harvard Business Review (website) (October 26, 2015). (A collaboration of the editors of Harvard Business Review and the New England Journal of Medicine.)
  • July 1998 (Revised February 1999)
  • Case

Private Communications Corporation (A)

Ann Meceda is a soon-to-be MBA graduate. She has been working as the director of marketing in an Internet start-up, and now the founder wants her to become CEO. She must weigh the personal and business risks and assess her own objectives and tolerance for risks. View Details
Keywords: Risk Management; Internet and the Web; Management Succession; Marketing; Personal Development and Career; Business Startups; Service Industry
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Roberts, Michael J., and Nicole Tempest. "Private Communications Corporation (A)." Harvard Business School Case 899-032, July 1998. (Revised February 1999.)
  • February 2001 (Revised April 2002)
  • Case

Dialpad Communications (B)

By: Alan D. MacCormack and Kerry Herman
Supplements the (A) case. View Details
Keywords: Telecommunications Industry; California
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MacCormack, Alan D., and Kerry Herman. "Dialpad Communications (B)." Harvard Business School Case 601-107, February 2001. (Revised April 2002.)
  • January 2025
  • Article

Communication Within Firms: Evidence from CEO Turnovers

By: Stephen Michael Impink, Andrea Prat and Raffaella Sadun
This paper uses novel, firm-level communication measures derived from communications metadata several months before and after a CEO transition for 102 firms to study whether and how this organizational event is reflected in employees’ communication flows. We find that... View Details
Keywords: Information; Communication; Management Succession; Organizational Change and Adaptation; Alignment
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Impink, Stephen Michael, Andrea Prat, and Raffaella Sadun. "Communication Within Firms: Evidence from CEO Turnovers." Management Science 71, no. 1 (January 2025): 470–487.
  • June 1999 (Revised May 2001)
  • Teaching Note

Private Communications Corporation (A), (B), and (C) TN

Teaching Note for (9-899-032), (9-899-030), and (9-899-031). View Details
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Roberts, Michael J., and Matthew C. Lieb. "Private Communications Corporation (A), (B), and (C) TN." Harvard Business School Teaching Note 899-306, June 1999. (Revised May 2001.)
  • October 2007 (Revised February 2010)
  • Case

Adelphia Communications Corp.'s Bankruptcy

By: Stuart C. Gilson and Belen Villalonga
In 2002, a massive accounting fraud and corporate looting scandal involving the founding Rigas family made Adelphia the 11th largest bankruptcy case in history, and the third-after WorldCom and Enron-among those triggered by fraud. Set in 2005, when Adelphia is... View Details
Keywords: Family Business; Restructuring; Crime and Corruption; Insolvency and Bankruptcy; Corporate Governance; Governance Controls; Family Ownership
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Gilson, Stuart C., and Belen Villalonga. "Adelphia Communications Corp.'s Bankruptcy." Harvard Business School Case 208-071, October 2007. (Revised February 2010.)
  • April 2006 (Revised March 2007)
  • Case

Southern States Communications

By: Constance E. Bagley and Michael B. Keating
Managers receiving letters claiming that their products or services violate the intellectual property rights of another sometimes have a tendency to ignore them after their technical staff advises them that the claims have no merit. Illustrates the perils of that... View Details
Keywords: Risk Management; Patents; Lawsuits and Litigation
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Bagley, Constance E., and Michael B. Keating. "Southern States Communications." Harvard Business School Case 806-170, April 2006. (Revised March 2007.)
  • 2002
  • Book

Communications Policy and Information Technology: Promises, Problems, Prospects

By: Lorrie Faith Cranor and Shane Greenstein
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Cranor, Lorrie Faith and Shane Greenstein, eds. Communications Policy and Information Technology: Promises, Problems, Prospects. MIT Press, 2002.
  • 26 Jul 2021
  • News

Communities Lure Remote Workers with Cash and Perks

  • 19 Dec 2022
  • News

A Troubling Disconnect Between Community Colleges and Employers

  • 2017
  • Working Paper

Business and Sustainability: New Business History Perspectives

By: Ann-Kristin Bergquist
This working paper provides a long-term business history perspective on environmental sustainability. For a long time, the central issues addressed in the discipline of business history concerned how business enterprises innovated and created wealth, as well as... View Details
Keywords: Environmental Sustainability; Business History; Perspective
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Bergquist, Ann-Kristin. "Business and Sustainability: New Business History Perspectives." Harvard Business School Working Paper, No. 18-034, October 2017. (Revised November 2017.)
  • 18 Apr 2011
  • Research & Ideas

It’s Not Nagging: Why Persistent, Redundant Communication Works

redundant communication, coupled with an escalating sense of urgency, is integral to communicating because it gets the job done. New research shows that getting employees to listen up and deliver isn't so... View Details
Keywords: by Kim Girard
  • 07 Nov 2017
  • Working Paper Summaries

Business and Sustainability: New Business History Perspectives

Keywords: by Ann-Kristin Bergquist
  • 2016
  • Working Paper

Meet the Oligarchs: Business Legitimacy, State Capacity and Taxation

By: Rafael Di Tella, Juan Dubra and Alejandro Lagomarsino
We analyze the role of people’s beliefs about the rich in the determination of public policy in the context of a randomized online survey experiment. A question we study is the desirability of government-private sector meetings, a variable we argue is connected to... View Details
Keywords: Business Legitimacy; State Capacity; Meetings; Taxes; Top 1%; Regulation; Prejudice and Bias; Values and Beliefs; Taxation; Business and Government Relations
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Di Tella, Rafael, Juan Dubra, and Alejandro Lagomarsino. "Meet the Oligarchs: Business Legitimacy, State Capacity and Taxation." Harvard Business School Working Paper, No. 17-046, December 2016.
  • April 2011
  • Teaching Note

Congressional Candidate Dan Silver and KNP Communications (TN)

By: Amy J.C. Cuddy and Nithyasri Sharma
Teaching Note for 910013. View Details
Keywords: Political Elections; Voting; Personal Characteristics; Competency and Skills; Reputation; Consulting Industry
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Cuddy, Amy J.C., and Nithyasri Sharma. "Congressional Candidate Dan Silver and KNP Communications (TN)." Harvard Business School Teaching Note 911-062, April 2011.
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