Ambulatory Health Care Services - Publications - Faculty & Research

02 Mar 2007
What Do You Think?

What Is the Government’s Role in US Health Care?

government's role in U.S. healthcare? What do you think? To Read More: Robert H. Frank, "A Health Care Plan So Simple, Even Stephen Colbert Couldn't Simplify It," The New York Times, February 18, 2007, p.... View Details

Keywords: by Jim Heskett; Health

August 2023
Article

Impact of Social Needs Case Management on Use of Medical and Behavioral Health Services: Secondary Analysis of a Randomized Controlled Trial

By: Mark D. Fleming, Crystal Guo, Margae Knox, Daniel M. Brown, Elizabeth A. Hernandez and Amanda L. Brewster

Social needs case management is an increasingly common strategy used by health care organizations to address integrated health and social needs. These programs connect patients to resources such as food assistance, housing, transportation, or income benefits, in... View Details

Keywords: Health Care and Treatment; Medical Specialties; Programs; Human Needs; Welfare; Health Industry; California

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30 Oct 2015
News

Can Providers and Insurers Team Up to Fix Health Insurance?

01 Mar 2012
News

Health Care’s New Frontier

holistic health-care clinics for women became athenahealth, a $245 million enterprise that provides cloud-based practice management, billing, and electronic health record services to over 31,000 medical... View Details

Keywords: Deborah Blagg; Health, Social Assistance

Web

Mental Health | MBA

Mental Health Support Services Joe Coleman MBA 2018 "Mental illness is not a death sentence, but rather a surmountable obstacle on life's roller coaster." Katie Rydz MBA 2019 "I will not let mental illness... View Details

12 Jul 2020
Research & Ideas

Solving COVID'S Mental Health Crisis

community through board work at Rising Ground and Service Program for Older People, both of which have rallied to help New York City through the crisis,” he says. Pandemic exposes underlying weaknesses in View Details

Keywords: by Howard Stevenson and Shirley Spence; Health

01 Jun 2010
News

Health IT at the Bedside

medical history existed. His primary care doctor was unaware of what his specialists were doing. A summary I had once written was now outdated. As much as any medication, my father needed health IT. This... View Details

Keywords: Sachin H. Jain; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services

Article

Social Technology: An Interdisciplinary Approach to Improving Care for Older Adults

By: Arthur Kleinman, Hongtu Chen, Sue E. Levkoff, Ann Forsyth, David E. Bloom, Winnie Yip, Tarun Khanna, Conor J. Walsh, David Perry, Ellen W. Seely, Anne S. Kleinman, Yan Zhang, Yuan Wang, Jun Jing, Tianshu Pan, Ning An, Zhenggang Bai, Jiexiu Wang, Qing Liu and Fawwaz Habbal

Population aging is a defining demographic reality of our era. It is associated with an increase in the societal burden of delivering care to older adults with chronic conditions or frailty. How to integrate global population aging and technology development to help... View Details

Keywords: Health Care and Treatment; Age; Service Delivery; Information Technology; Collaborative Innovation and Invention

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11 Sep 2018
Blog Post

Care for the Elderly: Process is More Important Than the Destination

400 million by 2033 and one third of the population by 2050), I wanted to utilize my background in health care services / life insurance, to be part of the solution to provide better care to this population... View Details

Keywords: Health Care

May 2021
Article

Making Doctors Effective Managers and Leaders: A Matter of Health and Well-Being

By: Lisa Rotenstein, Robert S. Huckman and Christine K. Cassel

The COVID-19 crisis has forced physicians to make daily decisions that require knowledge and skills they did not acquire as part of their biomedical training. Physicians are being called upon to be both managers—able to set processes and structures—and leaders—capable... View Details

Keywords: Health Care and Treatment; Management; Leadership; Health Pandemics; Health Industry

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09 Feb 2016
News

Providing the Care That Seniors Need

out of Harvard Business School, I became a real estate developer with a specialty on medical campuses. Almost simultaneously, my mother-in-law developed what we know today to be early-stage Alzheimer’s disease and I found myself caught between my day job on medical... View Details

04 Dec 2023
Blog Post

My Summer of Joy with the National Parks Service

Care Units. I came to school passionate about access and equity in health care, and curious about systemic barriers to resources that allow communities to live healthy lives. As soon as I got to campus... View Details

October 2013
Case

FasterCures: Removing Barriers to Treatments

By: Richard G. Hamermesh and James Weber

In mid-2013, as FasterCures celebrated its 10th anniversary as a center of the Milken Institute, Executive Director Margaret Anderson thought about what the organization should do to ensure it had even more impact in its next 10 years. FasterCures was a non-profit... View Details

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3.8 Health Insurance | MBA

3.8 Health Insurance All Harvard University students who are registered as more than half time are enrolled in the Harvard University Student Health Program (HUSHP), which enables them to use Harvard... View Details

September 2017 (Revised February 2023)
Case

Intermountain Healthcare: Pursuing Precision Medicine

By: Richard G. Hamermesh, Kathy E. Giusti, Robert S. Huckman and Julia Kelley

Headquartered in Salt Lake City, Intermountain Healthcare operates 23 hospitals and hundreds of clinics in Utah and Idaho and provides insurance to approximately 850,000 patients through its insurance arm, SelectHealth. In 2013, Intermountain, known for its commitment... View Details

Keywords: Precision Medicine; Healthcare; Innovation; Cancer; Cancer Research; Health Care; Technology; Health Care and Treatment; Innovation Leadership; Disruptive Innovation; Entrepreneurship; Decision Choices and Conditions; Health Industry; Health Industry; Utah; United States; North America

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April 2022
Teaching Note

CVS Health: Prescription for Transformation

By: Rosabeth Moss Kanter and Catarina Martinez

In 2021, new CEO Karen Lynch (named the most powerful woman in business) considered the next transformation phase for CVS Health (a Fortune 5 corporate giant). The 2018 acquisition of Aetna insurance brought her to the company as part of its long evolution from a... View Details

Keywords: Health; COVID-19 Pandemic; Primary Care; Leadership; Change Management; Women Executives; Retail; Pharmacy; Pharmacy Benefit Manager; Clinical Trials; Vaccination; Acquisition; Innovation and Invention; Transformation; Health Industry; Health Industry; Health Industry; United States

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December 2011 (Revised December 2011)
Case

Cancer Treatment Centers of America: Scaling the Mother Standard of Care

By: Rosabeth Moss Kanter and Matthew Bird

The CEO of a private and growing national network of specialty care hospitals focusing on advanced-stage and complex cancer treatments reflected on the firm's past phase of growth before meeting with the company's Chairman and founder to discuss how to further scale... View Details

Keywords: Health Care and Treatment; Business Growth and Maturation; Medical Specialties; Service Delivery; Innovation and Invention; Health Industry

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08 Apr 2011
News

Management Matters In Health Care, Too

The road to higher-quality, lower-cost health care leads straight to better management. That was the central message a panel of experts convened by the HBS Health View Details

Keywords: Roger Thompson; Ambulatory Health Care Services; Ambulatory Health Care Services

12 Nov 2015
Research & Ideas

Can Consumers be Trusted with Their Own Health Care?

care costs? Quelch noted that in the cases of the grocery retail market and the financial services market, higher empowerment typically leads to lower costs because more of the work is shifted to the... View Details

Keywords: by Dina Gerdeman; Health