Small Business Administration - Publications - Faculty & Research

Program

Preparing to Be a Corporate Director

with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions Who Should Attend Senior executives who are interested in serving on a corporate board Executives who are retired or... View Details

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Lifelong Learning - Alumni

changing the world Re: Shikhar Ghosh (MBA Class of 1961 Professor of Management Practice of Business Administration); Suraj Srinivasan (Philip J. Stomberg Professor of Business View Details

Program

Leadership for Senior Executives

network Extend your network by living and working with accomplished executives from various backgrounds, industries, and countries across the globe Build relationships with a diverse group of peers who can provide wide-ranging insights into your View Details

14 Feb 2018
News

Money Can’t Buy Love, But Here’s What Can

June 2022
Case

Zalando: Becoming the Starting Point for Fashion

By: Antonio Moreno, Leela Nageswaran, Emilie Billaud and Federica Gabrieli

Born in 2008 as a small startup selling flip flops, by mid-2021 Zalando had turned into an online fashion company with an assortment of more than 4,500 international brands, 45 million active customers, and a presence in 23 European markets. An essential component in... View Details

Keywords: Transition; Customer Value and Value Chain; Digital Platforms; Distribution; Order Taking and Fulfillment; Infrastructure; Logistics; Service Operations; Strategy; Business Strategy; Fashion Industry; Apparel and Accessories Industry; Beauty and Cosmetics Industry; Distribution Industry; Retail Industry; Service Industry; Shipping Industry; Technology Industry; Europe

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26 Jun 2018
First Look

New Research and Ideas, June 26, 2018

increases demand. Results also show that small third-party sellers affected by Amazon's entry appear to be discouraged from growing their businesses on the platform subsequently. The results have... View Details

Keywords: Dina Gerdeman

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Stories

John Travers (MBA 2002); Lee Wilson (MBA 1978); Matthew C. Weinzierl (Joseph and Jacqueline Elbling Professor of Business Administration Senior Associate Dean, Chair, MBA Program); Julia B. Austin (Senior... View Details

June 2018 (Revised February 2019)
Teaching Note

Rose Electronics Distributing Company

By: Richard S. Ruback, Royce Yudkoff and Ahron Rosenfeld

Itamar Frankenthal (HBS ’13) wanted a $4.5 million bank loan to partially finance his planned acquisition of a small company, Rose Electronics. He received nine proposals which varied widely in term, interest rate, amortization schedule, and covenants. Frankenthal had... View Details

Keywords: Financing and Loans; Acquisition; Decision Making; Electronics Industry

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02 Jun 2016
Blog Post

Applying to the JD/MBA Program

Applying to business school can be a stressful and time consuming endeavor. For those who hope to pursue a joint degree, the application process is doubly demanding. Joanna Cornell and Bhargav Srinivasan are both one year into their... View Details

12 Mar 2024
Research & Ideas

Publish or Perish: What the Research Says About Productivity in Academia

to 24 percent in 2021 from 39 percent in 1987, while contingent appointments rose from 47 percent to 68 percent during the same period. Myers co-authored the study with Karim Lakhani, the Dorothy & Michael Hintze Professor of Business... View Details

Keywords: by Ben Rand; Education

20 May 2014
First Look

First Look: May 20

Society: An Alternative View and Opportunities for Future Research By: Serafeim, George Abstract—A long-standing ideology in business education has been that a corporation is run for the sole interest of its shareholders. I present an... View Details

Keywords: Sean Silverthorne

What is Disruptive Innovation?

For the past 20 years, the theory of disruptive innovation has been enormously influential in business circles and a powerful tool for predicting which industry entrants will succeed. Unfortunately, the theory has also been widely misunderstood, and the "disruptive"... View Details

July 1987
Case

Altoona Corp.: Computer Products Division

By: Roger E. Bohn and Robert H. Hayes

A relatively small manufacturer of computer memory disks has achieved a major market position through the use of its statistical quality control (SQC) program. It is now expanding the production of a new line of disks and is encountering problems getting the process... View Details

Keywords: Factories, Labs, and Plants; Volatility; Performance Consistency; Performance Improvement; Performance Productivity; Quality; Mathematical Methods; Hardware; Manufacturing Industry

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Find at Harvard

06 Nov 2023
Research & Ideas

Did You Hear What I Said? How to Listen Better

the O’Brien Associate Professor of Business Administration at HBS; Julia A. Minson, an associate professor at the Harvard Kennedy School; and Ariella S. Kristal, a postdoctoral scholar at Columbia View Details

Keywords: by Michael Blanding

22 Nov 2023
Research & Ideas

Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle

Lakhani, the Dorothy and Michael Hintze Professor of Business Administration at HBS, and Fabrizio Dell'Acqua, a postdoctoral research fellow at HBS. They are joined by Boston Consulting Group’s François... View Details

Keywords: by Rachel Layne; Information Technology; Technology

Capitalism at Risk: How Companies Can Lead

Q. Who should take the lead in fixing market capitalism? A. Business, not government alone. The spread of capitalism worldwide has made people wealthier than ever before. But capitalism's future is far from assured. Pandemics, income inequality, resource depletion,... View Details

Research Summary

Distributed Innovation in Open Systems—The Role of Modularity

By: Carliss Y. Baldwin

Distributed innovation in open systems is an important trend in the modern global economy. As education levels rise and communication costs fall, more people have the means and motivation to innovate. Supply chains now stretch around the world as firms outsource... View Details

September–October 2017
Article

The Surprising Power of Online Experiments: Getting the Most Out of A/B and Other Controlled Tests

By: Ron Kohavi and Stefan Thomke

In the fast-moving digital world, even experts have a hard time assessing new ideas. Case in point: At Bing, a small headline change an employee proposed was deemed a low priority and shelved for months until one engineer decided to do a quick online controlled... View Details

Keywords: Experiments; A/B Testing; Research; Consumer Behavior

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July 2002 (Revised April 2003)
Case

QuickMedx Inc.

By: Richard M.J. Bohmer and Jonathan P Groberg

QuickMedx has created a chain of small kiosks, located in drugstores and shopping malls in the Minneapolis area, that cater to patients with a limited range of very simple primary care conditions. Service is rapid and cheap and patients wait only a few minutes to be... View Details

Keywords: Health Care and Treatment; Decision Making; Disruptive Innovation; Expansion; Service Delivery; Business Processes; Design; Management; Health Industry

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January 2019
Case

Arrow Electronics—The Apollo Integration

By: Stephen P. Kaufman

Having already made 10 acquisitions of competitors in the last decade, the CEO and Senior Vice President of Arrow are evaluating the acquisition of another small competitor to boost sales, become #1 in a niche market segment, and achieve economies of scale. They are... View Details