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- All HBS Web (2,656)
- Faculty Publications (908)
- 06 Feb 2007
- First Look
First Look: February 6, 2007
the firm and MIS research to argue that some types of information technology (IT) will be deployed only within hierarchical governance structures. This argument introduces a contingency into the 'electronic markets hypothesis,' which... View Details
Keywords: Martha Lagace
- 24 Apr 2020
- Op-Ed
Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19
Assessing quarterback value Unsurprisingly, the QB position generally generates the most buzz during free agency, and rarely have so many starting quality quarterbacks entered free agency at the same time. What has been the effect of free... View Details
- 23 Jun 2021
- Research & Ideas
One More Way the Startup World Hampers Women Entrepreneurs
Ruiqing "Sam" Cao. That reality is particularly problematic for female entrepreneurs, who are more likely to invent products that address the needs of female consumers. “You could imagine those products being discounted because the men on this platform often lack the... View Details
Keywords: by Michael Blanding
- 01 May 2000
- What Do You Think?
Can You Hard-Wire Performance?
divisions of Big 5 professional service firms to separate themselves from their auditing colleagues in order to enable consultants to take equity positions in their clients' firms. Ilyas Naibov-Aylisli suggested it would be a good way to... View Details
Keywords: by James Heskett
- 16 Dec 2020
- Blog Post
Faculty Books Published in 2020
full abstract. The Ends Game: How Smart Companies Stop Selling Products and Start Delivering Value by Marco Bertini and Oded Koenigsberg How some firms are rewriting the rules of commerce by pursuing... View Details
Keywords: All Industries
- 15 Feb 2000
- Lessons from the Classroom
Delivering Information Services: A 30-Year Perspective
IPO in 1990 to a $10-billion company today, with a market value of close to $140 billion! I'm also doing research for a case on Drugstore.com, which is essentially a drug store "built" on the Internet. It's getting ready to... View Details
Keywords: by Staff
- March 2021 (Revised February 2025)
- Teaching Note
Afterpay U.S.: The Omnichannel Dilemma
By: Antonio Moreno and Anibha Singh
Teaching Note for HBS Case No. 519-086. In 2018, Nick Molnar, the founder of the Australia-based online payment service Afterpay began its expansion to the U.S. market. The service had gained a loyal following in Australia by enabling customers to pay for online... View Details
Keywords: Omnichannel Retail; Digital Marketing; Business Startups; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Change Management; Customer Value and Value Chain; Customer Relationship Management; Customer Satisfaction; Financing and Loans; Microfinance; Global Strategy; Marketing Strategy; Market Entry and Exit; Digital Platforms; Product Development; Supply Chain Management; Business and Stakeholder Relations; Networks; Network Effects; Internet and the Web; Financial Services Industry; Technology Industry; United States; Australia
- 26 May 2003
- Research & Ideas
What Your Competition is Telling You
team realized "how the firm's current strategy could be easily outmaneuvered and outperformed by a competitor that was not yet in the market." That provided the impetus for the firm to pursue the integrated e-business strategy... View Details
Keywords: by David Stauffer
- 31 Jul 2007
- First Look
First Look: July 31, 2007
foreign direct investment in an environment of politics, geography, globalization, and history. Since the end of apartheid, South Africa had undertaken substantial economic reforms in order to attract more foreign direct investment, but it was slow in coming. At the... View Details
Keywords: Martha Lagace
- 09 Mar 2023
- News
Four Alumni Clubs Mark Milestone Year
more value to our membership and the general public?" says HBSAB's co-president Gautam Ramchandani (MBA 1977). "Our three major priorities this year are to reflect, learn, and act so we can craft a better future for the HBS Association of... View Details
Keywords: Margie Kelley
- 10 Mar 2015
- First Look
First Look: March 10
firm Brentwood Associates contemplated for its investment in Zoës Kitchen during the summer of 2013: an IPO, a sale to a strategic or financial acquirer, or waiting a few more years before exiting the investment. Purchase this case:... View Details
Keywords: Carmen Nobel
- 30 Oct 2005
- Research & Ideas
Tuning Jobs to Fit Your Company
Executives must adjust the span of control for each key position and unit on the basis of how the company delivers value to customers. Consider Wal-Mart, which has configured its entire organization to deliver low prices. Wal-Mart's... View Details
Keywords: by Robert Simons
- 17 Nov 2020
- In Practice
How Retailers Can Thrive in a Shopping Season Like No Other
value than e-commerce, such as immediacy, curated selection, or allowing touch and feel of non-digital experiential goods. Thinking of online shopping as a compliment and an opportunity, rather than as a substitute and a threat to offline... View Details
- 01 Oct 2002
- News
The Class of 1977
commission rates. Strategic planning was the newest and the best management tool. A young HBS professor named Michael Porter was giving fascinating lectures on competitiveness. In those days before the kinder and gentler CEO came into fashion, the command-and-control... View Details
Keywords: Desmond Wong
- 28 Oct 2008
- First Look
First Look: October 28, 2008
the parts of Africa that have a heavy disease incidence. MTV has developed a DNA of public service announcements that it claims are of central relevance to its high-risk customer base. How core is this to the strategy of a for-profit firm... View Details
Keywords: Martha Lagace
- 17 Dec 2013
- First Look
First Look: December 17
in engineering and infrastructure construction, its challenges in planning and innovation, and the special things that a firm must do to compete successfully in the Chinese market. We conclude with China's approach to the global economy... View Details
Keywords: Carmen Nobel
- 01 Dec 2011
- News
Making the Case for Leadership
the world—not just make money.” Photo courtesy Davita Related Links Watch DaVita CEO Kent Thiry discuss how to energize a firm through mission and values “It was a hellish month,” says Kent “KT” Thiry,... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; National Security and International Affairs; Government; Health, Social Assistance; Data Processing, Hosting, and Related Services; Information; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Food Manufacturing; Manufacturing; Nonmetallic Mineral Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services
- 29 Sep 2008
- Research & Ideas
Financial Crisis Caution Urged by Faculty Panel
was a member of the firm's executive committee. The regulatory structure did not keep pace with two decades of deregulation on Wall Street, Rose explained. Deregulation led to intense competitive pressures to which firms responded by... View Details
- Profile
Anthony Tan
he has persevered and by December, 2014 Grab Taxi had reached an impressive $340 million in funding. A whopping $250 million investment by Japanese telecom firm Softbank Corp. in December was a huge stamp of approval and made Softbank the... View Details
- 26 Feb 2021
- News
Latinx on Boards; High-Tech Reforestation
interested Latino professionals prepare themselves to be considered for board positions. The virtual event was the second in a series of webinars offered as part of a coordinated campaign by the two alumni clubs, with consulting help from executive search View Details
Keywords: Margie Kelley