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  • All HBS Web  (4,754)
    • People  (15)
    • News  (1,499)
    • Research  (2,444)
    • Events  (22)
    • Multimedia  (20)
  • Faculty Publications  (1,058)
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  • 05 Mar 2008
  • What Do You Think?

Where Will Management Innovation Take Us?

Alternatively, will the drive for management innovation come from a source other than social forces within the organization? As several suggested, these may include new View Details
Keywords: by Jim Heskett
  • 24 Sep 2007
  • Research & Ideas

The FDA: What Will the Next 100 Years Bring?

facilities each year, an increasing number of which are on foreign soil. "Without the FDA, each of us would individually spend a lot more time researching where products come from and what ingredients they contain," says Harvard Business... View Details
Keywords: by Sean Silverthorne; Biotechnology; Consumer Products; Food & Beverage; Health
  • 12 Sep 2024
  • Blog Post

4 Things You Need to Know about Immersive FIELD Courses at HBS

with destinations ranging from San Francisco, California to Tokyo, Japan! 1. IFCs Have Been Running at HBS since 2006 Immersive Field Courses were first developed in 2006 in the aftermath of Hurricane Katrina, which devastated View Details
  • Profile

Jason A. Kilar

Internet commercial marketplace. Rayport called the class “Managing in the Marketspace” and through one of his cases, he introduced a relatively unknown Seattle-based online bookseller named Amazon. Kilar recalled spending countless hours discussing... View Details
  • 01 Sep 2023
  • News

Hands-on Learning About Global Markets

A certificate of appreciation was presented to Ellie Care representatives Francisco Garcia Zavaleta (COO) and Gervasio Videla Dorna (cofounder and CEO), at left, and to Patricio Alba (cofounder and CIO), far right, by HBS students Maxwell Nii Laryea, third View Details
Keywords: Jennifer Gillespie
  • June 2016
  • Teaching Note

HubSpot: Lower Churn through Greater CHI

By: Jill Avery, Asis Martinez Jerez and Thomas Steenburgh
HubSpot, a web marketing startup selling inbound marketing software to small- and medium-sized businesses, is under pressure from its venture capital partners to rapidly acquire new customers and to maintain a low level of customer churn. The B2B SaaS company is in the... View Details
Keywords: CRM; Customer Acquisition; Customer Retention; Churn Management; SaaS Business Models; Customer Lifetime Value; Venture Capital; Startup; Software; Monitoring And Control; Marketing; Customer Relationship Management; Marketing Strategy; Accounting; Technology Industry; United States
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Avery, Jill, Asis Martinez Jerez, and Thomas Steenburgh. "HubSpot: Lower Churn through Greater CHI." Harvard Business School Teaching Note 116-051, June 2016.
  • 11 Oct 2016
  • First Look

October 11, 2016

that the effect is predominantly driven by innovators located in the states passing the reforms. Tort laws have the strongest impact in medical fields in which the probability of facing a malpractice claim is the largest, and they do not seem to affect the amount of... View Details
Keywords: Sean Silverthorne
  • 02 Aug 2016
  • First Look

August 2, 2016

households allocate their attention (away from chat and news towards video and social media), and yet we simultaneously identify remarkable stability in how much attention is allocated and how it is... View Details
Keywords: Sean Silverthorne
  • Web

Generative AI - Alumni

AI-generated materials to maintain ethical standards and authenticity. Striking a balance between leveraging technological advancements and upholding personal responsibility ensures that GenAI becomes an efficient and ethical tool in the... View Details
  • 02 Jul 2019
  • Blog Post

Fast-track to Better Outcomes: Yoonjin Min and RapidSOS

alum, Michael Martin, that was incubated at the iLab on campus. RapidSOS integrates location and other data from smart devices with 911 call centers, advancing emergency response technology View Details
Keywords: Technology; Technology
  • 03 Mar 2008
  • Working Paper Summaries

Testing a Purportedly More Learnable Auction Mechanism

Keywords: by Katherine L. Milkman, James Burns, David C. Parkes, Gregory M. Barron & Kagan Tumer; Web Services
  • Web

Social Enterprise - Faculty & Research

new proxies that quantitatively measure the public's attention and sentiments regarding companies' ESG performance changes. I construct a quarterly panel combining Environment, Society, and Governance metrics and public sentiments View Details
  • 18 Jul 2018
  • Research & Ideas

No More General Tso's? A Threat to 'Knowledge Recombination'

have unlocked new technologies in countries where they’ve migrated. When French Huguenots fled religious persecution in the 18th century, they came to Brandenburg-Prussia, where they brought secrets of cloth... View Details
Keywords: by Michael Blanding; Health; Food & Beverage; Accounting
  • 09 Apr 2014
  • Working Paper Summaries

Visualizing and Measuring Software Portfolio Architectures: A Flexibility Analysis

Keywords: by Robert Lagerstrom, Carliss Y. Baldwin, Alan MacCormack & David Dreyfus; Video Game; Web Services
  • 12 Oct 2011
  • Research & Ideas

Creating Online Ads We Want to Watch

stakes for advertisers are huge. Americans were exposed to over 5.3 billion online video ads in July 2011 alone, with Hulu generating the highest number of video ad impressions at more than 963 million, according to data from comScore. So... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 07 May 2018
  • Research & Ideas

Why Online Retailers Should Hide Their Best Discounts

right approach.” In the new working paper The Impact of Increasing Search Frictions on Online Shopping Behavior: Evidence from a Field Experiment, Teixeira and HBS Assistant Professor Donald Ngwe propose... View Details
Keywords: by Michael Blanding; Retail
  • November 2021 (Revised May 2022)
  • Case

QuantumScape's Mission to Revolutionize Energy Storage for a Sustainable Future

By: William A. Sahlman, Allison M. Ciechanover and Jeff Huizinga
QuantumScape CEO Jagdeep Singh juggles the many activities required to lead the next-generation battery pioneer. Founded in 2010, QuantumScape’s mission was to develop new “solid-state” car batteries that would improve upon traditional lithium-ion batteries in key... View Details
Keywords: Batteries; Electric Vehicles; SPACs; Innovation and Management; Technological Innovation; Science-Based Business; Environmental Sustainability; Auto Industry; Energy Industry; California; San Jose
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Sahlman, William A., Allison M. Ciechanover, and Jeff Huizinga. "QuantumScape's Mission to Revolutionize Energy Storage for a Sustainable Future." Harvard Business School Case 822-044, November 2021. (Revised May 2022.)
  • 07 Jul 2003
  • Research & Ideas

4+2 = Sustained Business Success

agile company turns out innovative products and services and anticipates disruptive events in an industry rather than reacting when it may already be too late. Relentlessly pursue disruptive technologies to develop innovative View Details
Keywords: by Nitin Nohria, William Joyce & Bruce Roberson
  • Web

Aldrich Hall | About

Nations, purchased and donated thousands of acres of land to national parks, and—in 1949—funded Harvard Business School’s new classroom building. Rockefeller suggested that the building be named for his father-in-law, Nelson W. Aldrich,... View Details
  • Web

Systems Integration - Institute For Strategy And Competitiveness

Measure Outcomes & Cost for Every Patient Aligning Reimbursement with Value Systems Integration Geography of Care Information Technology Systems Integration Systems Integration Effectively integrated care in multiple locations is an... View Details
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