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    Srikant M. Datar

    Srikant M. Datar became the eleventh dean of Harvard Business School on 1 January 2021. During his tenure as a faculty member, he served as Senior Associate Dean for University Affairs (including Faculty Chair of the Harvard Innovation Lab), for Research, for... View Details

    Keywords: accounting industry; airline; automobiles; banking; biotechnology; communications; consumer products; e-commerce industry; health care; high technology; investment banking industry; management consulting; manufacturing; pharmaceuticals; venture capital industry
    • November 2012 (Revised March 2013)
    • Case

    Talking Strategy at Greighton Partners

    By: Boris Groysberg and Kerry Herman
    Since its inception, London-based private equity firm Greighton Partners had managed over $15 billion in investor capital. The firm employed about 150 professionals around the globe and had completed over 175 company acquisitions since its founding. Started with a... View Details
    Keywords: Private Equity; Business Growth and Maturation; Growth and Development Strategy; Financial Services Industry; Asia; Europe
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    Groysberg, Boris, and Kerry Herman. "Talking Strategy at Greighton Partners." Harvard Business School Case 413-031, November 2012. (Revised March 2013.)
    • November 2016 (Revised November 2016)
    • Case

    Mark43

    By: Thomas Eisenmann, Mitch Weiss and Halah AlQahtani
    The founders of Mark43, an early-stage startup that provides software for law enforcement agencies, must decide whether to bid on a request for proposals (RFP) from the Los Angeles Police Department (LAPD). On the one hand, LAPD would be a second large and influential... View Details
    Keywords: Start-up; Software Applications; Government Markets; Rapid Growth Stage; Public Entrepreneurship; Entrepreneurship; Public Sector; Business Startups; Applications and Software; Growth and Development Strategy; United States; New York (city, NY)
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    Eisenmann, Thomas, Mitch Weiss, and Halah AlQahtani. "Mark43." Harvard Business School Case 817-016, November 2016. (Revised November 2016.)
    • March 1999 (Revised August 1999)
    • Case

    SCORE! Educational Centers (A)

    Describes the start-up, strategy, organizational design, and operations of SCORE! Educational Centers, an after-school tutoring enterprise. Alan Tripp, founder and CEO, is faced with growing organizational stresses and a looming venture capital deadline. Examines... View Details
    Keywords: Strategy; Management Style; Leadership; Organizational Design; Teaching; Entrepreneurship; Education Industry; United States
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    Burton, M. Diane, Jeffrey L. Bradach, and Naomi Atkins. "SCORE! Educational Centers (A)." Harvard Business School Case 499-056, March 1999. (Revised August 1999.)
    • 01 Oct 2020
    • News

    Targeted political advertising could change how and whether people vote

      NoamWasserman.com

      Noam's research focuses on the early, often difficult decisions founders face that can make or break their startups.  This site includes his long-time research blog, resources tied to his Founders' Dilemmas course and his book (The Founder's Dilemmas: Anticipating... View Details
      • June 2009 (Revised July 2009)
      • Case

      Moods of Norway

      Describes a young fashion company competing in a variety of unconventional ways, many "experience economy" related. Moods fronts their brand with the "boy band" images of its three founders and designs eccentric features into their clothes as a way of gaining mindshare... View Details
      Keywords: Business Model; Brands and Branding; Fashion Industry; Norway
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      Austin, Robert D., Shannon O'Donnell, and Dorte Krogh. "Moods of Norway." Harvard Business School Case 609-106, June 2009. (Revised July 2009.)
      • August 2000 (Revised August 2003)
      • Case

      Cox Communications, Inc., 1999

      This case focuses on how much external financing a firm needs and what securities the firm should issue to raise this financing. Cox Communications is a major player in the cable industry, which is consolidating due to technological changes/capabilities brought about... View Details
      Keywords: Change Management; Decision Choices and Conditions; Financing and Loans; Telecommunications Industry
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      Chacko, George C., and Peter Tufano. "Cox Communications, Inc., 1999." Harvard Business School Case 201-003, August 2000. (Revised August 2003.)
      • 2016
      • Working Paper

      Designing Online Marketplaces: Trust and Reputation Mechanisms

      By: Michael Luca
      Online marketplaces have proliferated over the past decade, creating new markets where none existed. By reducing transaction costs, online marketplaces facilitate transactions that otherwise would not have occurred and enable easier entry of small sellers. One central... View Details
      Keywords: Trust; E-commerce; Market Design
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      Luca, Michael. "Designing Online Marketplaces: Trust and Reputation Mechanisms." NBER Working Paper Series, No. 22616, September 2016.
      • 2016
      • Book

      Experiences in Liberal Arts and Science Education from America, Europe, and Asia: A Dialogue Across Continents

      By: William C. Kirby and Marijk C. van der Wende
      This book highlights the experiences of international leaders in liberal arts and science education from around the world as they discuss regional trends and models, with a specific focus on developments in and cooperation with China. Focusing on why this model... View Details
      Keywords: International And Comparative Education; Educational Policy And Politics; Science Education; Arts; Global Range; Education; Science
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      Kirby, William C. and Marijk C. van der Wende, eds. Experiences in Liberal Arts and Science Education from America, Europe, and Asia: A Dialogue Across Continents. New York: Palgrave Macmillan, 2016.
      • November 2008 (Revised April 2010)
      • Case

      The Bridgespan Group: Chapter 2

      By: Allen S. Grossman, Naomi Greckol-Herlich and Cathy Ross
      The Bridgespan Group was launched in 2000 by management consulting group Bain & Company as a nonprofit focused on strategy consulting for nonprofits and philanthropists. Over the next eight years, Bridgespan expanded its services to include executive search, knowledge... View Details
      Keywords: Philanthropy and Charitable Giving; Growth and Development Strategy; Service Operations; Corporate Social Responsibility and Impact; Nonprofit Organizations; Expansion; Consulting Industry
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      Grossman, Allen S., Naomi Greckol-Herlich, and Cathy Ross. "The Bridgespan Group: Chapter 2." Harvard Business School Case 309-020, November 2008. (Revised April 2010.)
      • Research Summary

      Customer-Centric Marketing Strategy

      By: Rohit Deshpande
      Rohit Deshpandé's research program focuses on Customer-Centricity. A stream of projects examines the interaction between corporate and national culture as they influence the development and implementation of global marketing strategies in high performance firms. This... View Details
      • December 1997
      • Case

      Making the Grade (A)

      By: Robert L. Simons
      Focuses on the dilemma of a young professor at a graduate school of business. He must decide what final grade to give a student who has worked extremely hard, but he is constrained by the school's "forced curve" grading policy. Designed to explore the multiple purposes... View Details
      Keywords: Design; Management Systems; Performance Evaluation; Motivation and Incentives; Education Industry
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      Simons, Robert L. "Making the Grade (A)." Harvard Business School Case 198-083, December 1997.
      • August 2016
      • Supplement

      CEO Succession at Cisco (C): Chuck Robbins' First 100 Days

      By: Boris Groysberg, J. Yo-Jud Cheng and Annelena Lobb
      Supplements the (A) case (417-031). This case supplement describes new CEO Chuck Robbins’ earliest days after being announced as Cisco’s new chief executive. During this time, Robbins focused on building a leadership team featuring people with complementary skills... View Details
      Keywords: Management Succession; Technology Industry
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      Groysberg, Boris, J. Yo-Jud Cheng, and Annelena Lobb. "CEO Succession at Cisco (C): Chuck Robbins' First 100 Days." Harvard Business School Supplement 417-033, August 2016.
      • August 2016
      • Supplement

      CEO Succession at Cisco (B): Announcement Strategy

      By: Boris Groysberg, J. Yo-Jud Cheng and Annelena Lobb
      Supplements the (A) case (417-031). This case supplement describes Cisco’s communications strategy around the CEO announcement, which focused on controlling the narrative and avoiding leaks. The strategy included both internal and external processes aimed at... View Details
      Keywords: Management Succession; Communication Strategy; Technology Industry
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      Groysberg, Boris, J. Yo-Jud Cheng, and Annelena Lobb. "CEO Succession at Cisco (B): Announcement Strategy." Harvard Business School Supplement 417-032, August 2016.
      • June 2013
      • Teaching Plan

      Bank of America-Merrill Lynch

      By: Guhan Subramanian and Charlotte Krontiris
      The case traces the events leading up to the acquisition of Merrill Lynch by Bank of America at the height of the recent financial crisis. It examines the interplay of public and private sector actors in this extraordinary time, focusing on the decisions that... View Details
      Keywords: Bank Of America; Merrill Lynch; Acquisition; Financial Crisis; Banks and Banking; Banking Industry; United States
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      Subramanian, Guhan, and Charlotte Krontiris. "Bank of America-Merrill Lynch." Harvard Business School Teaching Plan 913-046, June 2013.
      • 26 Nov 2012
      • News

      “Indispensable: When Leaders Really Matter”

      • 15 Jul 2020
      • Video

      Innovating in Health Care : Creating Breakthrough Services, Products and Business Models

      • March 2012 (Revised October 2012)
      • Case

      Gary Hirshberg and Stonyfield Farm

      By: Nancy F. Koehn, Nora N. Khan and Elizabeth W. Legris
      Gary Hirshberg and Stonyfield Farm is the story of one entrepreneur's vision and journey to create a market-leading, environmentally responsible business founded on the principles of product quality, organizational alignment, and sustainability. A former environmental... View Details
      Keywords: Entrepreneurs; Values; Development Stage Enterprises; Innovation; Management By Objective; Experimentation; Emerging Technologies; Mission and Purpose; Management Style; Values and Beliefs; Social Issues; Organizational Culture; Environmental Sustainability; Business Growth and Maturation; Entrepreneurship; Business Startups; Innovation and Invention; Food and Beverage Industry; New Hampshire
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      Koehn, Nancy F., Nora N. Khan, and Elizabeth W. Legris. "Gary Hirshberg and Stonyfield Farm." Harvard Business School Case 312-122, March 2012. (Revised October 2012.)
      • November 2019 (Revised February 2020)
      • Case

      Starbucks: Reaffirming Commitment to the Third Place Ideal

      By: Francesca Gino, Katherine B. Coffman and Jeff Huizinga
      On April 12, 2018, two African American entrepreneurs had scheduled a business meeting at a Starbucks in Philadelphia’s Rittenhouse Square neighborhood. They sat without ordering, waiting for a local businessman to show up for the meeting. The store manager called 911... View Details
      Keywords: Mission and Purpose; Values and Beliefs; Prejudice and Bias; Crisis Management; Employees; Training
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      Gino, Francesca, Katherine B. Coffman, and Jeff Huizinga. "Starbucks: Reaffirming Commitment to the Third Place Ideal." Harvard Business School Case 920-016, November 2019. (Revised February 2020.)
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