Publications

June 1997 (Revised February 2000)
Case

Walker and Company: Profit Plan Decisions

By: Robert L. Simons and Ramsey Walker

Ramsey Walker, a second-year MBA student, must decide how to control a family business as an absentee owner. After providing background details on the publishing industry, the case requires the reader to: 1) make a product segmentation decision; 2) prepare a profit... View Details

Keywords: Organizational Structure; Family and Family Relationships; Market Design; Management Systems; Planning; Profit; Performance Evaluation; Segmentation; Corporate Strategy; Investment Return; Publishing Industry

Web

Ownership (OWN): Define Success, Create Advantage, Build to Last, Engage Effectively - Course Catalog

Within the constraints of what is legally allowed, these owners define the main parameters by which the company operates, for instance: what success means for the business, how decisions are made, and what strategic options are on/off the table. Owners can push the... View Details

28 May 2008
First Look

First Look: May 28, 2008

on the EPS of both sides—and determine whether it is in the best interests of Mellon, the city of Pittsburgh, and Mellon's shareholders. Purchase the case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=208129 KIPP 2007: Implementing a Smart Growth... View Details

Keywords: Martha Lagace

16 May 2018
Research & Ideas

How Companies Managed Risk (and Even Benefitted) in World War Internment Camps

Bayer (later part of IG Farben); and steel producer Krupp. Managing the internment risk World War I brought the first wave of civilian internment, creating a turning point for companies and triggering them to develop strategies for... View Details

Keywords: by Julia Hanna; Manufacturing

01 Mar 2013
News

A United Front

professional sports. Ferguson's talents include deft management and motivation of some of the world's greatest (and most high-strung) athletes, staying current on the latest training regimens and technologies, and plotting strategy both... View Details

Keywords: Sean Silverthorne; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Management of Companies and Enterprises; Management

16 Jul 2024
Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

shareholder value. The GE board had deferred to Welch in a highly public selection process, which had favored the sales-focused Immelt over someone who could transform GE to prepare the company for the future, just as Welch had done in the early 1980s. Immelt never... View Details

Keywords: by Bill George

July 1993 (Revised April 1999)
Case

ABB's Relays Business: Building and Managing a Global Matrix

By: Christopher A. Bartlett

Describes the development and management of the relays business area (BA) in ABB's global matrix organization. Focuses on three levels of management--corporate, BA, and operating company. Highlights the roles and responsibilities of individuals at each level as ABB... View Details

Keywords: Multinational Firms and Management; Business or Company Management; Business Strategy; Organizational Structure; Managerial Roles; Management Practices and Processes; Employees; Organizational Culture; Success; Manufacturing Industry

28 Feb 2012
First Look

First Look: Feb. 28

and Experimentation Authors:Ingrid M. Nembhard and Amy C. Edmondson Publication:In The Oxford Handbook of Positive Organizational Scholarship, edited by Kim S. Cameron and Gretchen M. Spreitzer. Oxford University Press, 2011 An abstract... View Details

Keywords: Sean Silverthorne

01 Sep 2010
News

RX for Change

leadership, finance, and operations skills that senior health-care professionals need to transform care delivery in their organizations. Presented in three one-week modules offered over a nine-month period, the program is structured around the main themes of View Details

Keywords: Julia Hanna; Health, Social Assistance; Hospitals; Health, Social Assistance

01 Dec 2015
First Look

December 1, 2015

Statistics Survive Another Day: Using Changes in the Composition of Investments to Measure the Cost of Credit Constraints By: Garicano, Luis, and Claudia Steinwender Abstract—We introduce a novel empirical strategy to measure the size of... View Details

Keywords: Sean Silverthorne

10 Apr 2006
Research & Ideas

American Auto’s Troubled Road

their product, and relations between the different organizational functions seem more constrained, as does the product-design process." Flexible And Nimble HBS professor Kent Bowen, a technology and operations management expert who... View Details

Keywords: by Garry Emmons; Manufacturing; Transportation; Auto

2017
Report

The Competitive Advantage of Racial Equity

By: Mark R. Kramer, Angela Glover Blackwell, Lalitha Vaidyanathan, Lakshmi Iyer and Josh Kirschenbaum

Corporate America is missing out on one of the biggest opportunities of our time for driving innovation and growth: creating business value by advancing racial equity.
Developed in partnership with PolicyLink and funded by the Ford and W.K. Kellogg foundations,... View Details

Keywords: Racial Equity; Diversity; Race; Organizational Change and Adaptation; Competitive Advantage; Value Creation

Register to Read

April 2014 (Revised July 2017)
Case

The Park Hotels: Revitalizing an Iconic Indian Brand

By: Jill Avery and Chekitan S. Dev

Priya Paul, chairperson of The Park Hotels, an award-winning portfolio of thirteen boutique hotels scattered across India, was in the midst of a brand revitalization program. Landor Associates, a leading brand consultancy had identified three areas of concern: the... View Details

Keywords: Organizational Change and Adaptation; Product Positioning; Competition; Brands and Branding; Accommodations Industry; India

December 2010
Supplement

Rackspace Hosting (2000)

By: W. Earl Sasser, James L. Heskett and Tom Ryder

The leadership team of Rackspace, faced with accommodation of its service offering and dwindling financial reserves, decides to make customer focus the rallying cry of its new strategy. View Details

Keywords: Customer Focus and Relationships; Planning; Organizational Change and Adaptation; Service Delivery; Strategy; Finance; Information Technology Industry

09 Sep 2009
First Look

First Look: September 9

aligning strategic choices with organizational architecture. Purchase this case: http://cb.hbsp.harvard.edu/cb/product/410007-PDF-ENG Meeting the Diversity Challenge at PepsiCo: The Steve Reinemund Era Harvard Business School Case 410-024... View Details

Keywords: Martha Lagace

01 Dec 2008
News

Summit Sound Bites

is, ‘What is your strategy for going global?’ ” —Robert Higgins (MBA ’70), Senior Lecturer, HBS; Founder, Highland Capital Partners “Advice, help, experience — you have it to give. You don’t have to have money to be involved in the... View Details

01 Jul 2013
News

The Nature of Business

The nonprofit world required a change in thinking for Tercek. "At Goldman Sachs, goals and metrics were super clear," he said. "At TNC, it's not as black and white. All the work we do is important. But we have to be vigilant about focusing our limited resources on the... View Details

Keywords: Jill Radsken; Social Assistance; Health, Social Assistance

12 Jul 2016
First Look

July 12, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=50693 Towards a Prescriptive Theory of Dynamic Capabilities: Connecting Strategic Choice, Learning, and Competition By: Pisano, Gary P. Abstract—The field of strategy has mounted an enormous... View Details

Keywords: Sean Silverthorne

July 2018
Teaching Note

Verizon 2018

By: Rosabeth Moss Kanter and Jonathan Cohen

Teaching Note for HBS No. 318-114. In 2018, CEO Lowell McAdam led efforts to transform Verizon through digital innovation, media acquisitions and integration, and changes to the company culture. He sought to manage change at the company as growth in traditional areas... View Details

Keywords: Change; Change Leadership; Change Management; Innovation; Digital; Management; Leading Change; Innovation and Management; Acquisition; Integration; Organizational Culture; Telecommunications Industry; Media and Broadcasting Industry; United States