Publications

May 2010 (Revised May 2011)
Case

Kent Thiry: "Mayor" of DaVita

By: William W. George and Natalie Kindred

Kent Thiry, CEO of dialysis provider DaVita, is considering how to integrate employees from recently acquired Gambro Healthcare without damaging DaVita's robust, unconventional internal culture. When Thiry joined DaVita in 1999, breaking an important promise to his... View Details

Keywords: Mergers and Acquisitions; Experience and Expertise; Employee Relationship Management; Leadership Style; Organizational Change and Adaptation; Organizational Culture; Personal Development and Career; Integration; Health Industry

September 2020 (Revised February 2021)
Case

Zameer Kassam Fine Jewelry: Engaging Clients

By: Ryan W. Buell and Amy Klopfenstein

Zameer Kassam Fine Jewelry (ZKFJ) designs custom engagement rings that tell the story of a couple’s relationship. The case describes the company’s process for engaging clients, which has historically been a relatively offline, high-touch experience. Obliged by... View Details

Keywords: Customer Engagement; Service Delivery; Health Pandemics; Internet and the Web; Customer Satisfaction; Organizational Change and Adaptation; Growth and Development; Retail Industry

02 Apr 2001
Research & Ideas

Not All M&As Are Alike—and That Matters

associated with the building of industry giants. Overcapacity acquisitions are aimed at reducing capacity and duplication. They happen when the giants must be trimmed down to fit shrinking world markets. Recommendations Acquired companies... View Details

Keywords: by Joseph L. Bower

30 Sep 2014
First Look

First Look: September 30

enterprise in management and organization research, the lack of a cohesive knowledge base in this area is concerning. In this chapter, we propose that the underdevelopment of the attendant research infrastructure is an important, but... View Details

Keywords: Sean Silverthorne

Web

Documenting the Wartime Effort | Baker Library | Bloomberg Center | Harvard Business School

into World War II gave the steel industry a financial boost from the depths of the Great Depression as well as an opportunity for image burnishing. Large corporations and government worked together on the joint goal of supplying steel for... View Details

Web

Case Studies - Social Impact Collaboratory

to design use investment capital to create social change. Key Themes: The social impact bond is a unique financial contract that allows investors to fund social service organizations with the potential to earn a return. Returns, if any,... View Details

Web

Global Activities 2020

and research pursuits have markedly increased the internationalization of the School. This report features a selection of stories that highlight the School’s influence and impact around the world during the 2019–2020 academic year. Global... View Details

Profile

Cait Haught

With a mother who taught 8th-grade math and a father who practiced orthopedic surgery in a county hospital, Cait Haught grew up with a commitment to service. "Since I was small, my parents instilled in me that whatever I do should make the View Details

Keywords: Financial Services

21 Feb 2005
Op-Ed

Is Business Management a Profession?

Frederick Taylor's application of scientific methods to the study of physical labor had begun to be extended to the organization of industry as well as to spheres such as higher education and government. While Taylorism was quickly... View Details

Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice

07 Mar 2017
First Look

First Look at New Research, March 7

another award for its use of social media to reach its fan base. As the organizer and host of “The Championships, Wimbledon,” the oldest of tennis's four Grand Slams, the AELTC prided itself on tradition and decorum. Widely regarded as... View Details

Keywords: Sean Silverthorne

30 Jul 2001
What Do You Think?

What’s the Future of Corporate Governance?

Summing Up Future Corporate Governance: Different, But More Effective? Shann Turnbull suggests that the world of corporate governance will benefit from the establishment of "a new type of corporate information and control... View Details

Keywords: by James Heskett

17 Apr 2019
Research & Ideas

How Managers Stifle Creativity

Bryant Ford Professor of Business Administration, Emerita, reflected on her research and its impact in an essay in Perspectives on Psychological Science, Educating Leaders Who Make a Difference in the World (pdf). More recently, she... View Details

Keywords: by Danielle Kost

01 Mar 2024
News

Giving All Stakeholders a Voice

For John Wu (MBA 2000), “Web3” means more than technological innovation. “It’s a mindset,” he says of the movement toward a decentralized internet that accelerates innovation and gives end users greater collaboration with businesses. “It’s a transformative shift in... View Details

Keywords: April White

04 Jun 2018
What Do You Think?

Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?

track5 How Does a Board Introduce to the Organization a CEO Fired Elsewhere for Inappropriate Behavior? The question of conditions under which a board might hire a CEO fired elsewhere for inappropriate behavior, the subject of this... View Details

Keywords: by James Heskett

January 2017
Case

Danaher Corporation, 2007–2017

By: John R. Wells and Gabriel Ellsworth

On July 2, 2016, Danaher Corporation completed the spinoff of Fortive Corporation. The previous day, Danaher’s stock price had reached an all-time high. In 2015, Danaher had decided to split off its test and measurement, fuel and fleet management, and automation... View Details