Publications

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04 Dec 2019
Book

Creating the Experimentation Organization

more variations that are randomly applied to customers. As important, he says, it must also agree to abide by the results. In his book, Thomke includes Booking as a case study, showing how running these kinds of experiments by the tens of thousands helped to View Details

Keywords: by Michael Blanding

21 Jan 2022
Blog Post

How HBS Financial Aid Can Help You Meet the Cost of Your MBA

our MBA program. We understand that an HBS MBA can be a significant financial investment, even with scholarships and outside funding, but we believe this investment pays off over the long run. Why it’s worth it: Transformational... View Details

01 Sep 2021
What Do You Think?

Can We Train for Trust?

what matters most.” Respondents suggested that not everything can be achieved by remote leadership. Goldshlager commented that if remote leadership “would like to turn-around or transform their operations, they probably need a strong... View Details

Keywords: by James Heskett

April 2021
Case

Etsy: Crafting a Turnaround to Save the Business and Its Soul

By: Ranjay Gulati, Luciana Silvestri and Monte Burke

Etsy, the online seller of handmade goods, was founded in 2005 on an almost utopian ideal—a responsible, caring company that offered individual crafters a place to sell their wares, a wholesome alternative to companies that sold mass-manufactured products. The company... View Details

Keywords: Turnaround; Organizational Culture; Financial Condition; Organizational Change and Adaptation; Mission and Purpose; Transformation; Leadership

15 Dec 2023
News

Exploring Business Opportunities in Africa; Alumni Grapple with Plastic Waste Problem

(DPI), a leading pan-African private equity firm based in London with over $3.1 B under management; and Victor Williams (MBA 1998), CEO of NBA Africa, which is transforming Africa’s profile in the world of global sports. He is the former... View Details

Keywords: Margie Kelley

31 May 2023
News

Alumni Achievement Awards 2023

perspective, and I really enjoyed that.” Pivot: “A few years after medical school, I was teaching, seeing patients, and researching interesting science problems, but I wasn’t transforming human disease. I realized that what I wanted to do... View Details

Keywords: leadership; management; work-life balance

03 May 2024
Blog Post

From Harvard to Miss New Jersey: A Journey of Perseverance and Self-Belief

first step towards making my dreams a reality. What was your biggest takeaway from SVMP? My biggest takeaway from SVMP was the transformational journey of learning through the case method. It wasn't just about sitting in a classroom; it... View Details

September 2014
Case

Havas: Change Faster

By: Karim R. Lakhani and Michael L. Tushman

As of 2013, Havas was the 6th largest global advertising, digital, and communications group in the world. Headquartered in Paris, France, the group was highly decentralized, with semi-independent agencies in more than 100 countries offering a variety of services. The... View Details

Keywords: Advertising Agency; Open Innovation; Commercials; Digital Media; Digital Transition; Advertising; Digital Marketing; Advertising Campaigns; Acquisition; Change Management; Disruption; Transformation; Advertising Industry; Communications Industry

Web

Dean Nitin Nohria | About

and teaching intended to transform practice, enable leaders to drive change, and eradicate gender, race, and other forms of inequality in business and society. April 2014 Capital Campaign The School publicly launched a campaign to raise... View Details

07 Jun 2021
Blog Post

The Value of the HBS Case Method – Lessons from an SVMP Participant

(SVMP). I applied and attended SVMP and found the week to be one of the most informative and transformational weeks of my life. During SVMP, we were placed in sections where we studied three cases a day and prepared for class in the... View Details

November 2024
Case

Group AMANA: Built to Last

By: Hise Gibson and Fares Khrais

The case chronicles the Bsaibes brothers’ journey in founding and operating Group AMANA; a contracting business founded in 1993, based in the United Arab Emirates with operations across the Middle East. Over the years, the business found itself grappling with major... View Details

Keywords: Business Model; Family Business; Transformation; Growth and Development Strategy; Management Succession; Business Strategy; Construction Industry; Middle East; Saudi Arabia; United Arab Emirates

11 May 2009
Research & Ideas

The IT Leader’s Hero Quest

process redesign. Over the years, the CIO job has remained a hot seat in business and has, in turn, become a key management position in executing a company's competitive cost structure and strategy. It has become a key senior management position that can enable... View Details

Keywords: by Martha Lagace

01 Oct 1999
News

Eight Among Many: Peter G. Harf

transformed it into a multinational, $2 billion consumer products enterprise, part of which, Benckiser NV, went public in 1997. (The remainder of the company, including Coty Inc., is still privately held.) Harf has been active in cancer... View Details

Keywords: Susan Young

Web

Mellon Hall | About

construction of Harvard Business School's original campus . The building was named for Andrew W. Mellon (1855-1937), who was appointed treasury secretary by President Warren G. Harding in 1921 and continued to serve under Presidents Calvin Coolidge and Herbert Hoover... View Details

Web

Climate Impact - Business & Environment

face of changing climate, increasing regulation, labor pressures, and customer demands, farms are under existential threat. Robots have the power to completely transform the farm's "Operating System" from human-driven to AI-and-robot... View Details

01 Dec 2019
News

Developing Leaders Who Bridge Business and Engineering

Nunnelly and Dupré gift will dramatically increase innovation and the commercialization of new technologies and make it possible to efficiently take transformative ideas to the marketplace. Specifically, it will enable Harvard to attract... View Details

January 2009 (Revised June 2010)
Case

Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture

By: Ranjay Gulati

Customer centricity has been an important part of the culture at Cisco Systems since its inception. While part of this is attributable to values put in place by the founders and retained by subsequent management, it is also closely interwoven with its organizational... View Details

Keywords: Customer Satisfaction; Organizational Design; Organizational Structure; Organizational Change and Adaptation; Change Management; Organizational Culture; Research and Development; Job Cuts and Outsourcing; Employees; Brands and Branding; Customer Relationship Management; Business Units