Publications

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February 2008 (Revised May 2008)
Case

Lincoln Financial Group (A)

Lincoln Financial Group (LFG) reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate... View Details

Keywords: Competency and Skills; Customer Relationship Management; Training; Selection and Staffing; Organizational Change and Adaptation; Performance Evaluation; Sales; Corporate Strategy

Web

Climate Impact - Business & Environment

face of changing climate, increasing regulation, labor pressures, and customer demands, farms are under existential threat. Robots have the power to completely transform the farm's "Operating System" from human-driven to AI-and-robot... View Details

September 2014
Case

Havas: Change Faster

By: Karim R. Lakhani and Michael L. Tushman

As of 2013, Havas was the 6th largest global advertising, digital, and communications group in the world. Headquartered in Paris, France, the group was highly decentralized, with semi-independent agencies in more than 100 countries offering a variety of services. The... View Details

Keywords: Advertising Agency; Open Innovation; Commercials; Digital Media; Digital Transition; Advertising; Digital Marketing; Advertising Campaigns; Acquisition; Change Management; Disruption; Transformation; Advertising Industry; Communications Industry

16 May 2024
News

On the Job

along with his father, Leon, the founder of Hess Corporation, to visit the company’s oil terminals, refineries, and gas stations. In 1995, John Hess succeeded his father as CEO, and led Hess through a strategic transformation from an... View Details

Keywords: first job; leadership; life experience; career lessons; Finance; Oil and Gas Extraction; Mining; Retail Trade

24 May 2017
News

John J. Brennan, MBA 1980

pancake in half and explains that the two halves make a whole. That Sunday ritual encapsulates how people closest to Jack Brennan describe him: He is a genius with numbers, reads people well, works hard, believes in the transformative... View Details

Keywords: Susan Young

June 2014 (Revised September 2014)
Case

Johnson & Johnson: The Promotion of Wellness

By: John A. Quelch and Carin-Isabel Knoop

To create the world's healthiest workforce, diversified health care giant Johnson & Johnson (J&J) mandated participation in its "Culture of Health" program globally, customized by location, culture, and specific health needs to offer prevention-focused education,... View Details

Keywords: Healthcare; Employee Motivation; Transformation; Ethics; Health; Human Resources; Leadership; Management; Personal Development and Career; Problems and Challenges; Strategy; Health Industry; Medical Devices and Supplies Industry; Pharmaceutical Industry; North and Central America; Middle East; Latin America; Europe; Asia

06 Aug 2021
Book

Steve Jobs and the Rise of the Celebrity CEO

transform Apple into the vehicle to fulfill his ambition, Jobs had to whip the company into shape. His goal was not only to make a dent in the universe but also perhaps, in the far-off and unimaginable future, to put himself on par with... View Details

Keywords: by Dina Gerdeman

Web

Dean Nitin Nohria | About

and teaching intended to transform practice, enable leaders to drive change, and eradicate gender, race, and other forms of inequality in business and society. April 2014 Capital Campaign The School publicly launched a campaign to raise... View Details

22 Dec 2020
Blog Post

The Forward Fellowship Convinced Me That I Belong at HBS

Fellowship, but I am now part of a developing community of other recipients who share similar journeys. All in all, my time at HBS has been transformative (one of the truest clichés that you’ll hear about HBS). I wear my background like a... View Details

April 2022 (Revised May 2022)
Case

Mastercard Labs (A)

By: Linda A. Hill, Sunil Gupta, Emily Tedards and Julia Kelley

When Ajaypal (Ajay) Banga became the CEO of Mastercard in 2010, he shifted the company’s competitive focus from card networks to cash itself. Mastercard’s new vision of a “World Beyond Cash” distilled into a three-pronged framework: Grow the core business, Diversify... View Details

2010
Working Paper

CREATING LEADERS WORKSHOP: Mastering the Principles and Effective Delivery of 'The Ontological Leadership Course' (PDF File of PowerPoint Slides)

By: Werner Erhard, Michael C. Jensen, Kari L. Granger and Joseph J. DiMaggio M.D.

This workshop is designed to support participants in gaining mastery in the delivery of our new course: "Being A Leader and the Effective Exercise of Leadership: An Ontological Model." The Workshop was delivered at the United States Air Force Academy (July 13 - 16,... View Details

Keywords: Curriculum and Courses; Values and Beliefs; Globalization; Policy; Leadership Development; Goals and Objectives; Performance Capacity; Social and Collaborative Networks

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Redefining Capitalism - Institute For Strategy And Competitiveness

creation Shared value thinking will drive the next wave of innovation, productivity, and economic growth A transformation of business practice around shared value will give purpose to the corporation and represents our best chance to... View Details

11 May 2009
Research & Ideas

The IT Leader’s Hero Quest

process redesign. Over the years, the CIO job has remained a hot seat in business and has, in turn, become a key management position in executing a company's competitive cost structure and strategy. It has become a key senior management position that can enable... View Details

Keywords: by Martha Lagace

11 Aug 2003
Research & Ideas

Why Budgeting Kills Your Company

all business units to explore the budget implications of several strategic alternatives. The following discussion will help stimulate your thinking about how your own company's budgeting process can be transformed from an exasperating... View Details

Keywords: by Loren Gary

May 1998 (Revised May 1999)
Case

Biopure Corp.

By: John T. Gourville

It is early 1998 and Biopure Corp., a small biopharmaceutical firm with no sales revenues in its ten-year history, has just received government approval to release Oxyglobin, a revolutionary new "blood substitute" designed to replace the need for donated animal blood... View Details

Keywords: Segmentation; Marketing Strategy; Engineering; Budgets and Budgeting; Sales; Transformation; Markets; Debates; Product Launch; Pharmaceutical Industry

15 Jun 2021
News

Keeping Hourly Workers Focused on the Stock, Not the Clock

Investment Bank, which had been a long-term investor in KKR, “This could be transformative for a wide swath of companies, in a broad range of industries.” “That’s the dream,” notes Stavros, who is currently working within KKR to expand... View Details

Keywords: April White; Management of Companies and Enterprises; Management

November 2024
Case

Group AMANA: Built to Last

By: Hise Gibson and Fares Khrais

The case chronicles the Bsaibes brothers’ journey in founding and operating Group AMANA; a contracting business founded in 1993, based in the United Arab Emirates with operations across the Middle East. Over the years, the business found itself grappling with major... View Details

Keywords: Business Model; Family Business; Transformation; Growth and Development Strategy; Management Succession; Business Strategy; Construction Industry; Middle East; Saudi Arabia; United Arab Emirates