Publications
Publications
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- All HBS Web
(14,249)
- Faculty Publications (2,659)
- May 2001
- Article
Lead from the Center: How to Manage Divisions Dynamically
By: Michael Raynor and Joseph L. Bower
- 2001
- Working Paper
Social Enterprise Series No. 20: Business Leadership Coalitions and Public-Private Partnerships in American Cities: A Perspective on Regime Theory
By: James E. Austin and Arthur McCaffrey
- April 2001 (Revised April 2002)
- Case
Liz Claiborne China
By: Joseph L. Bower, Sonja Ellingson Hout and Fred Young
A new country manager builds the Shanghai office of Liz Claiborne into a powerful sourcing organization using local talent. She explains the nuts and bolts of transforming the office. View Details
- April 2001
- Teaching Note
Katharine Graham TN
By: Kathleen L. McGinn, Lisa M. Gunther and Dina R. Pradel
Teaching Note for (9-801-276). View Details
- March 2001 (Revised December 2007)
- Case
Katharine Graham
By: Kathleen L. McGinn, Lisa M. Gunther and Dina R. Pradel
Details the career of Katharine Graham of the Washington Post Co., a pioneer in her field and one of the first high-profile women to lead a major public company. Her story is a unique example of how power and expertise are built over time, and differs from those of... View Details
- March 2001 (Revised April 2001)
- Case
Montefiore Medical Center
By: Robert S. Kaplan and Syeda Noorein Inamdar
A large urban medical center implements the Balanced Scorecard management tool. Elaine Brennan, senior VP of operations, has reorganized a highly functional health care organization into decentralized patient care centers and support units. Having recently endured the... View Details
- March 2001 (Revised September 2005)
- Case
Ritz-Carlton Hotel Company, The
By: Sandra J. Sucher and Stacy McManus
In just seven days, the Ritz-Carlton transforms newly hired employees into "Ladies and Gentlemen Serving Ladies and Gentlemen." The case details a new hotel launch, focusing on the unique blend of leadership, quality processes, and values of self-respect and dignity,... View Details
- March 2001
- Article
Leading People as Volunteer Investors
- February 2001 (Revised March 2003)
- Case
ICICI (A)
By: Bharat N. Anand, Nitin Nohria and John Pegg
ICICI was the first Indian company to be listed on the New York Stock Exchange. This case is set in 1998, when the company had to decide whether to enter the retail credit segment of the Indian financial market. Although the retail credit sector presents attractive... View Details
- February 2001 (Revised October 2006)
- Case
McDuffy, Arms & Ginsberg
By: Jay W. Lorsch
Describes the musings of the managing partner of a law firm as he returns from an executive education program. He thinks about the many issues confronting him and his firm. Teaching Purpose: To prepare executive education participants to return to their companies and... View Details
- February 2001 (Revised September 2005)
- Case
Howard Schultz and Starbucks Coffee Company
By: Nancy F. Koehn
Investigates the entrepreneur's strategic initiatives to develop a mass market for specialty coffee in the 1980s and 1990s. These initiatives included the development of premium products, rapid expansion of company-owned stores--each with attractive retail environments... View Details
- February 2001 (Revised January 2004)
- Case
Michael Dell: Winning on the Demand Side of the Information Revolution
By: Nancy F. Koehn
- February 2001 (Revised February 2002)
- Case
Estee Lauder and the Market for Prestige Cosmetics
By: Nancy F. Koehn
Opens with a brief history of the U.S. cosmetics market and its rapid development in the 1920s. Also recounts Lauder's initial involvement in the sector, making skin care products and selling them in Manhattan beauty parlors during the Great Depression. Pays particular... View Details
- February 2001 (Revised November 2009)
- Case
Amazon.com (C)
At the end of 1998, Amazon.com founder and CEO Jeff Bezos ponders the next moves for his company. Having secured the leadership position as the leading online book seller in the United States, Amazon.com has now moved into the product categories of CDs and videos by... View Details
- 2001
- Working Paper
When Does Leadership Matter? The Contingent Opportunities View of CEO Leadership
By: Noam Wasserman, Bharat Anand and Nitin Nohria
- 2000
- Chapter
'Luck', 'Leadership' and 'Strategy'
- November 2000 (Revised November 2005)
- Case
Meg Whitman at eBay Inc. (A)
By: Linda A. Hill and Maria Farkas
Meg Whitman takes over as CEO of eBay from the founder. She must figure out how to lead the company through a stage of phenomenal growth without compromising eBay's unique external customer culture and internal culture--its key success factors. A rewritten version of... View Details