retail - Publications - Faculty & Research

28 Apr 2020
Blog Post

A Crash Course in Saving a Family Business

my own retail experience to help Jiyoon,” says Endline. “What I have said to her is, now that you’ve launched the site, you need to build the community and think about how you are talking to your customers. Get into the mindset of the... View Details

28 Jul 2009
Research Event

Business Summit: Real Estate

TrustNori Gerardo, Partner, Chief Strategist, Private Real Estate Investment Management Partners GroupScott Malkin, Chairman, Value Retail PLCBill Poorvu, MBA Class of 1961 Adjunct Professor in Entrepreneurship, Emeritus, HBSArthur Segel,... View Details

Keywords: Re: Howard H. Stevenson; Construction; Real Estate

Fast Answer

FIELD Global Immersion Resources: Ghana

both French and English, including independent, government- and opposition-controlled content providers Additional Resources: ABI/ProQuest Useful for: articles on... View Details

17 May 2017
News

Nisa Godrej Takes Over

chief marketing officer is Anuradha Aggarwal. Nestle India has a woman in its management committee and two on its board of directors. Godrej Group itself recently appointed former Starbucks India CEO Avani Davda to head its gourmet retail... View Details

01 Mar 2017
News

Weaving Success in India

Ramanathan Nalli (OPM 22, 1995), formerly chairman, now serves as vice chairman of the Nalli Group of Cos. Under his leadership, the company grew from one retail store in Chennai to 30 locations throughout India, selling 1.5 million saris... View Details

Keywords: April White

22 Apr 2008
News

The Next Harvard Square? Really?

building will be open to the public and include retail and restaurant space. For those of us who like to plan lunch while eating breakfast, this last detail is of key importance. Once it’s revealed what sort of dining establishment will... View Details

Keywords: Construction; Construction of Buildings; Construction; Colleges, Universities, and Professional Schools; Educational Services; Real Estate

29 Jul 2021
News

Support System

for-profit B2C company that offers fair wages and provides education and retirement funds to its 7,500 registered pickers in the region. She later launched Mother’s Shea. As they have landed in retailers like Anthropologie, Credo Beauty,... View Details

01 Jun 2000
News

Of Dugouts and Sweatshops

New York plant, thus putting pressure on retailers to be more aware of their suppliers' labor conditions. Emphasizing the need for innovative problem-solving in situations that aren't always clear-cut, Reich drew a connection between his... View Details

Keywords: Eileen K. McCluskey

01 Dec 2022
News

3-Minute Briefing: Yla Eason (MBA 1977)

in June, when retailers had made their purchasing decisions in February. Sales is often about education. I asked chain retailers where they were selling dark pantyhose and makeup for brown skin, then... View Details

Keywords: Julia Hanna; entrepreneurship; diversity; leadership; Miscellaneous Manufacturing; Manufacturing

Thomas S. Monaghan

Monaghan founded the second largest pizza retailer in the United States. He discovered an effective new formula for Domino’s pizza, simplified the menu, limited toppings and pizza sizes, and concentrated on making deliveries in record... View Details

Keywords: Food & Tobacco

03 Mar 2003
Research & Ideas

The Ingredients of a Deal Disaster

often buttress the existing social contract. When the wrong minds meet. Sometimes problems arise not because of cultural differences but instead because the right people are not involved in negotiations. For example, when two CEOs negotiate a strategic partnership—say... View Details

Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius

29 Apr 2014
First Look

First Look: April 29

story of how mission and finance can play out over a very long period. Purchase this case: http://hbr.org/product/dana-hall-funding-a-mission-d/an/114031-PDF-ENG Harvard Business School Case 513-103 Ron Johnson: Retail at Target, Apple,... View Details

Keywords: Sean Silverthorne

16 Aug 2010
Lessons from the Classroom

HBS Introduces Marketing Analysis Tools for Managers

retailer penny profit and retailer margin. Q: In addition to CLV and pricing and profitability, what other toolkits are available for marketing managers? A: There are five toolkits currently available that... View Details

Keywords: by Sarah Jane Gilbert

01 Oct 1996
News

Kid at Heart — John H. Eyler (MBA 1971)

free that makes the job so appealing to Eyler -- it's also the chance to put to the sternest test yet his 25 years of management experience with retailers such as Federated Department Stores, Hartmarx, and the May Company. When Eyler took... View Details

Keywords: Marguerite Rigoglioso

11 Nov 2013
Research & Ideas

A Smarter Way to Reduce Customer Defections

Companies spend significant sums to acquire customers. Once hooked, marketers protect those investments by attempting to keep patrons happy, engaged, and most of all, loyal. Reducing customer attrition, or "churn" in marketing parlance, often involves offering... View Details

Keywords: by Dina Gerdeman; Retail; Retail

Research Summary

Overview

By: John C. Mulliken

My research involves climate strategy, climate finance, and building climate technology ventures. View Details

Keywords: Climate; Climate Risk; Climate Finance; Governance; Climate Change; Strategy; Retail Industry

December 1980 (Revised February 1981)
Case

Allied Stores Corp. (B)

By: Milton P. Brown and Jay W. Lorsch

Keywords: Retail Industry

Citation

Find at Harvard

November 1974 (Revised June 1985)
Case

Federated Department Stores

By: Joseph L. Bower and Richard G. Hamermesh

Keywords: Retail Industry

Citation

Find at Harvard

2001
Teaching Note

Orchard Supply Hardware Stores Teaching Note

By: R. Lal, Jennifer B. Lawrence and Josie Parr

Keywords: Retail Industry; California

Citation

June 1994 (Revised December 1997)
Case

Safeway, Inc.'s Leveraged Buyout (C): Media Response

Focuses exclusively on the controversy by presenting the media responses to the LBO and its aftermath, including full text of Faludi's interview with Safeway CEO Peter Magowan, and her subsequent Journal article. View Details

Keywords: Leveraged Buyouts; Media; Retail Industry; United States

Citation

Educators

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