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  • All HBS Web  (4,562)
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  • All HBS Web  (4,562)
    • People  (31)
    • News  (1,901)
    • Research  (2,290)
    • Events  (1)
    • Multimedia  (5)
  • Faculty Publications  (1,507)
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  • 01 Dec 2003
  • News

Christine Fairchild to Head External Relations

External Relations as assistant director of alumni relations in 1988, after spending nine years at the Harvard University Art Museums. She was promoted to associate director in 1992 and was named director in 1993. Under her leadership, the School’s alumni programs and... View Details
Keywords: Educational Services; Educational Services
  • 01 Jun 1996
  • News

Four Professors to Retire

ten most innovative programs in the United States even though the program was then in its 66th session. In the MBA classroom, Crum offered courses in corporate finance, bank lending, financial institution... View Details
Keywords: Elaine Gottlieb and John Prestage
  • 01 Mar 2008
  • News

Innovation, Inc.

will help it thrive in captivity? Three professors in the School’s Entrepreneurial Management unit who focus on the study of creativity recognize the romantic allure of believing it’s a rare quality bestowed on a chosen few, but all agree... View Details
Keywords: Julia Hanna; Mary Tripsas; Educational Services; Educational Services; Educational Services
  • June 2015 (Revised November 2016)
  • Supplement

HealthCare.gov: The Crash and the Fix (B)

By: Leonard A. Schlesinger and Paras D. Bhayani
A review of the process utilized by the Obama administration to create the Health Care.gov exchange and the problems that resulted from the implementation effort. This case provides the follow on strategy and processes utilized to get the site up and running after the... View Details
Keywords: Organizational Change; Implementing Strategy; Implementation; Government Innovation; Health Care Industry; Health Care Reform; Service Delivery; Internet and the Web; Health; Government and Politics; Information Technology Industry; Public Administration Industry; Health Industry; United States
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Schlesinger, Leonard A., and Paras D. Bhayani. "HealthCare.gov: The Crash and the Fix (B)." Harvard Business School Supplement 315-130, June 2015. (Revised November 2016.)
  • 01 Dec 2000
  • News

Q&A: Andrew Kendall

abandoned state hospital site in the city's Mattapan neighborhood. I became involved in what were for me new aspects of conservation, education, and state and local politics. Massachusetts is a world away... View Details
Keywords: Deborah Blagg; Special Design Services; Special Design Services; Special Design Services; Special Design Services; Special Design Services; Special Design Services; Special Design Services; Special Design Services
  • 01 Jun 2012
  • News

Pitfalls, Trade-Offs, Dreaming Big

teaches the popular MBA elective Founders’ Dilemmas. In 2011, the course was named one of the top entrepreneurship courses in the United States by Inc. magazine. What’s a common instance of ill-advised... View Details
Keywords: Garry Emmons; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services
  • Web

Class Profile | MBA

2026 Enrollment 9,856 Applications received in the 2023–2024 Academic Year 45 % Women 35 % International Primary Citizenship Africa 2% Asia 13% Canada 3% Europe 8% Mexico, Central & South America 5% Middle East 3% Oceania < 1% United... View Details
  • 01 Dec 2013
  • News

Faculty Q&A: Playing the Hits

and I just didn't see it happening. So I have been investigating market trends ever since. And in fact, there's now overwhelming evidence suggesting that despite digital technology really catching on, we see demand moving more to the... View Details
Keywords: Patrick Kirchner; Educational Services; Educational Services; Educational Services
  • February 2011
  • Case

Chegg: Textbook Rental Takes Flight

By: Thomas R. Eisenmann, William A. Sahlman and Evan W. Richardson
In late 2010, Silicon Valley-based Chegg, the leading online college textbook rental company, is scaling rapidly. The case recounts Chegg's history from its origins as a distant competitor to Craigslist in college classified listings through a pivot into textbook... View Details
Keywords: Change Management; Higher Education; Entrepreneurship; Books; Growth and Development Strategy; Growth Management; Service Operations; Renting or Rental; Online Technology; Service Industry; Service Industry; California
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Eisenmann, Thomas R., William A. Sahlman, and Evan W. Richardson. "Chegg: Textbook Rental Takes Flight." Harvard Business School Case 811-077, February 2011.
  • 19 Sep 2011
  • Research & Ideas

Doomsday Coming for Catastrophic Risk Insurers?

chance of a Greek or Italian default today or the risks in the mortgage market in the United States viewed from the perspective of 2006." A Peek To The Future What fate befalls policyholders should... View Details
Keywords: by Maggie Starvish; Financial Services
  • Web

Buy Now, Pay Later: Research Links - Secondary Resources

United States Automobile Market (Cambridge: Cambridge University Press, 2007). Cohen, Lizabeth. A Consumer’s Republic: The Politics of Consumption in Postwar America (New York: Knopf, 2003). Collins, Robert... View Details
  • 01 Sep 2003
  • News

Jeanne Jackson

Most Powerful Women in Business.” Based on her experience in retailing and her current service on the boards of global giants Nike and McDonald’s, Jackson says, “Whether you’re in Texas or in China, you must focus business practices and... View Details
Keywords: Deborah Blagg; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
  • 01 Mar 2003
  • News

Books

last five years has been nearly $1 trillion in underperforming investment in the United States alone. Although its central message is that managers need to think more coherently about their project... View Details
Keywords: Deborah Blagg; Publishing Industries (except Internet); Information
  • 01 Sep 2012
  • News

Rebel with a Cause

in the Night: A Memoir of Resilience (Nan A. Talese/Doubleday), makes clear. In addition to being a truth-to-power minister and antiapartheid crusader (his 1997 book, Loosing the Bonds: The United States and... View Details
Keywords: Sean Silverthorne; social activism; Personal Services; Personal Services; Personal Services; Personal Services; Personal Services
  • 01 Dec 2007
  • News

Rediscovering America

from depression to optimism,” explains Kanter, who says she grew up “thinking that Americans have a special responsibility to improve the state of the world.” While her agenda is ambitious, Kanter notes, “The country can accomplish a... View Details
Keywords: Deborah Blagg; Educational Services; Educational Services
  • 19 Jun 2012
  • First Look

First Look: June 19

micro-interactions, the broad improvisations, and the resulting substantive and relational outcomes. Download the paper: http://www.hbs.edu/research/pdf/12-107.pdf Leviathan in Business: Varieties of State Capitalism and Their... View Details
Keywords: Sean Silverthorne
  • 15 Mar 2011
  • First Look

First Look: March 15

system of expense allocation, and anti-inversion legislation—reflect the intuition that building "strong fences" around the United States advances American interests. This paper examines the... View Details
Keywords: Sean Silverthorne
  • June 15, 2021
  • Article

Cutting the Gordian Knot of Employee Health Care Benefits and Costs: A Corporate Model Built on Employee Choice

By: Regina E. Herzlinger and Barak D. Richman
President Joe Biden’s promise to give every American access to affordable health insurance is well-intentioned, but his plan’s policy elements—a public option, a permanent expanded tax credit—require congressional approval and would expend significant political and... View Details
Keywords: Health Insurance; Health Insurance Marketplaces; Health Care Delivery; Health Care Financing; Health Care Industry; Health Care and Treatment; Insurance; Service Delivery; Cost Management; Health Industry; United States
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Herzlinger, Regina E., and Barak D. Richman. "Cutting the Gordian Knot of Employee Health Care Benefits and Costs: A Corporate Model Built on Employee Choice." Health Affairs Blog (June 15, 2021).
  • 01 Dec 2006
  • News

Man with a Mission

Force Academy, a running back on the team that defeated Ohio State in the 199o Liberty Bowl, and an Academic All-American. A Rhodes scholar, he earned a doctorate in politics at Oxford. Then he and his wife, Barbara, founded an... View Details
Keywords: Educational Services; Educational Services
  • 01 Apr 2001
  • News

Professor Thomas Kennedy Remembered

labor relations in several Latin American countries. He wrote numerous case studies and was the author or coauthor of five books on labor relations and arbitration. In 1988, Kennedy was honored with the School’s highest accolade, the Distinguished View Details
Keywords: Educational Services; Educational Services
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