Publications

May 2019
Teaching Note

Gender and Free Speech at Google (A), (B), & (C)

By: Nien-hê Hsieh and Sarah Mehta

Teaching Note for HBS No. 318-085, 319-095, and 319-097. View Details

Keywords: Free Speech; Representation; Diversity; Gender; Race; Human Resources; Employees; Employee Relationship Management; Recruitment; Selection and Staffing; Labor; Employment; Lawsuits and Litigation; Organizational Culture; Technology Industry; United States; California

August 2010 (Revised August 2011)
Case

Richard Jenkins at SciMat

By: John J. Gabarro, Thomas J. DeLong and Jevan Soo

Written from the point of view of Richard Jenkins, the Executive Vice-President of Medical Devices at SciMat. Presents his reflections on the series of events leading to the firing of one of SciMat's general managers, Erik Peterson. A redisguised and updated version of... View Details

Keywords: Resignation and Termination; Managerial Roles; Situation or Environment; Perspective; Medical Devices and Supplies Industry

13 Feb 2007
First Look

First Look: February 13, 2007

Authors:Lee Fleming and Mark Charles Szigety Periodical:Advances in Strategic Management 23 (2006): 335-362 Abstract Where are the ultimate sources of technological breakthroughs? What makes a firm more... View Details

Keywords: Martha Lagace

January 2020
Case

Ureed.com: The Marketplace for Language

By: Ashley V. Whillans, Esel Çekin and Alpana Thapar

Jordanian entrepreneur, Nour Al Hassan, founded Tarjama in 2008, tapping into an underserved and high demand need: Arabic translation service. Its lean model comprised of hiring full-time employees, mainly women, who worked from home. It steadily grew over the... View Details

Keywords: Language Translation; Freelancers; Entrepreneurship; Human Resources; Management; Expansion; Quality; Growth and Development Strategy

February 1994 (Revised July 2007)
Case

Richard Jenkins

By: John J. Gabarro and Andrew P. Burtis

Written from the point of view of Richard Jenkins, the president of CelluComm. Presents his reflections on the series of events leading to the firing of one of CelluComm's general managers, Erik Peterson. A rewritten version of an earlier case. View Details

Keywords: Resignation and Termination; Management Teams; Rank and Position; Communications Industry

2006
Case

Strategies for Preventing a Knowledge-Loss Crisis

When employees leave an organization, they depart with more than what they know; they also leave with critical knowledge about who they know. Thus, the departure of key people can significantly affect the relationship structure and consequent functioning of an... View Details

Keywords: Analytics; Networks; Knowledge Management; Resignation and Termination

October 1982 (Revised December 1984)
Case

Air Traffic Controllers (Condensed)

By: Michael Beer

Keywords: Government Administration; Labor and Management Relations; Human Resources; Management; Public Administration Industry; Air Transportation Industry; United States

Find at Harvard

August 2008
Case

Sloan & Harrison: The Associate Challenge

By: Boris Groysberg and Eliot Sherman

The law firm, Sloan & Harrison, was confronting issues pertaining to morale and turnover among its associate ranks. Annual surveys of associates revealed increasing dissatisfaction, particularly with respect to partner communication, work-life balance, and mentorship.... View Details

Keywords: Problems and Challenges; Employees; Human Resources; Leadership Development; Management Style; Performance; Work-Life Balance; Conflict Management; Legal Services Industry

June 2024
Teaching Note

Skills-First Hiring at IBM

By: Boris Groysberg and Sarah Mehta

Teaching note for “Skills-First Hiring at IBM,” case no. 422-013. View Details

Keywords: Competency and Skills; Experience and Expertise; Talent and Talent Management; Human Resources; Human Capital; Employees; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Design and Levels; Job Interviews; Society; Societal Protocols; Technology Industry; United States; New York (state, US)

05 Aug 2015
What Do You Think?

What Happened to the ‘Innovation, Disruption, Technology’ Dividend?

change fast enough for the U.S. to have the workers it needs in any near-term way.” Tema Frank went even further, commenting that “ we are still reliant on the human factor so a lot of potential productivity is wasted through bad View Details

Keywords: by James Heskett; Computer; Technology

01 Jun 2017
News

Surveying Students’ Summer Plans

group in the Organizational Behaviour and Human Resource Management area. My husband and I plan to eat our way through the incredible Toronto food scene, in addition to taking... View Details

Keywords: Julia Hanna

2006
Case

Empowering Nurses at University College London Hospitals

By: Julie Battilana, A.-M., Cagna, T., D'Aunno and M.J., Gilmartin

Keywords: Health Care and Treatment; Employee Relationship Management; London

23 Jul 2001
Research & Ideas

Looking for CEOs in All the Wrong Places

ability, even when experience and academic research have shown that link to be tenuous. Other circumstances such as market conditions and the skills and experience of the company's senior management team can have a profound impact. All... View Details

Keywords: by Peter K. Jacobs; Employment

March 1985 (Revised July 1986)
Case

Springs Industries: Textile Manufacturing--1983 (B)

By: Kim B. Clark

Keywords: Buildings and Facilities; Planning; Human Resources; Management

Find at Harvard

May 2004
Article

Underwater Options and the Dynamics of Executive Pay-to-Performance Sensitivities

By: Brian J. Hall and Thomas A. Knox

Keywords: Management; Compensation and Benefits; Performance