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      • August 1984 (Revised March 1989)
      • Background Note

      Direct, Personal Leadership

      By: Joseph L. Badaracco Jr. and Richard R. Ellsworth
      Argues that to be effective leaders, general managers must focus on substance, not process, and aggressively combat the forces that can lead to the politicization of the organization. Examines the leader's direct role in setting and communicating goals, managing the... View Details
      Keywords: Leadership Style; Management Practices and Processes
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      Badaracco, Joseph L., Jr., and Richard R. Ellsworth. "Direct, Personal Leadership." Harvard Business School Background Note 385-107, August 1984. (Revised March 1989.)
      • April 1982 (Revised June 1993)
      • Case

      Hart Schaffner & Marx: The Market for Separately Ticketed Suits

      By: Richard S. Tedlow
      Calls for a decision on whether Hart Schaffner & Marx, the nation's leading manufacturer of high quality, branded suits, should expand its product line by marketing suits that are separately ticketed (i.e., the coat, vest, and slacks are sold from individual hangers... View Details
      Keywords: Advertising; Decisions; Price; Markets; Distribution Channels; Production; Mathematical Methods; Competitive Strategy; Apparel and Accessories Industry
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      Tedlow, Richard S. "Hart Schaffner & Marx: The Market for Separately Ticketed Suits." Harvard Business School Case 582-134, April 1982. (Revised June 1993.)
      • August 1981
      • Case

      West Point: The Cheating Incident (B)

      By: Leonard A. Schlesinger
      A review of the activities following the expose of the cheating incident at West Point and leading up to the Secretary of the Army's decision on the situation. View Details
      Keywords: Higher Education; Ethics; Judgments; Government Administration; Public Administration Industry; Education Industry
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      Schlesinger, Leonard A. "West Point: The Cheating Incident (B)." Harvard Business School Case 482-005, August 1981.
      • June 1981 (Revised August 1985)
      • Case

      Shopfair Supermarkets (A)

      By: John A. Quelch
      The marketing vice president of the leading supermarket chain in a major metropolitan area has to plan his 1981 strategy in light of increasing warehouse store competition. Considers relationships with major manufacturers who are supplying warehouse stores with deal... View Details
      Keywords: Competition; Marketing Strategy; Retail Industry; Food and Beverage Industry
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      Quelch, John A. "Shopfair Supermarkets (A)." Harvard Business School Case 581-158, June 1981. (Revised August 1985.)
      • February 1979
      • Article

      Effects of External Evaluation on Artistic Creativity

      By: T. M. Amabile
      Examined the conditions under which the imposition of an extrinsic constraint upon performance of an activity can lead to decrements in creativity. 95 female undergraduates worked on an art activity either with or without the expectation of external evaluation. In... View Details
      Keywords: Creativity; Social Psychology; Performance Evaluation; Motivation and Incentives; Situation or Environment
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      Amabile, T. M. "Effects of External Evaluation on Artistic Creativity." Journal of Personality and Social Psychology 37, no. 2 (February 1979): 221–233.
      • February 1978
      • Case

      Sierra Log Homes, Inc. (A)

      By: Michael E. Porter
      Describes the history and evolution of the log home manufacturing industry, a rapidly growing embryonic industry capitalizing on the back-to-basics lifestyle changes in the United States. Focuses on one of the leading firms in the industry, but allows a discussion of... View Details
      Keywords: Business or Company Management; Change Management; Industry Structures; Supply and Industry; Problems and Challenges; Business Startups; Business Strategy; Manufacturing Industry; United States
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      Porter, Michael E. "Sierra Log Homes, Inc. (A)." Harvard Business School Case 378-195, February 1978.
      • October 1977 (Revised September 1983)
      • Case

      Colonial Food Services Co.

      By: Michael Beer and James G. Clawson
      The first case in a four-part case series which outlines the events leading up to a performance appraisal interview. Describes the background of the company. View Details
      Keywords: Performance Evaluation; Food and Beverage Industry
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      Beer, Michael, and James G. Clawson. "Colonial Food Services Co." Harvard Business School Case 478-005, October 1977. (Revised September 1983.)
      • September 1977 (Revised April 1983)
      • Case

      Eugene Kirby (A)

      By: Michael Beer and James G. Clawson
      Describes the events leading up to an actual performance appraisal interview--the views, opinions, and attitudes of the subordinates who are to be interviewed. View Details
      Keywords: Interpersonal Communication; Performance Evaluation; Attitudes; Perspective
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      Beer, Michael, and James G. Clawson. "Eugene Kirby (A)." Harvard Business School Case 478-007, September 1977. (Revised April 1983.)
      • May 1975 (Revised October 1985)
      • Case

      Marks and Spencer Ltd.

      By: Joseph L. Bower
      This business policy and retailing strategy case focuses on the unique corporate strategy and philosophy of a leading English retailer. Emphasizes expansion plans. View Details
      Keywords: Learning; Policy; Management; Corporate Strategy; Expansion; Retail Industry
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      Bower, Joseph L. "Marks and Spencer Ltd." Harvard Business School Case 375-358, May 1975. (Revised October 1985.)
      • March 1970
      • Journal Article

      A Dynamic Inventory Model with Stochastic Lead Times

      By: Robert S. Kaplan
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      Kaplan, Robert S. "A Dynamic Inventory Model with Stochastic Lead Times." Management Science 16 (March 1970): 491–507.
      • 1965
      • Article

      Group Decision Making: A Report of an Experimental Study

      By: Joseph L. Bower
      When a group of people must decide on some one action, such as where shall we go out to dinner, or in an investment club which stock shall we buy, how do the individual members come to a decision that affords the best resolution of the question at hand for the group as... View Details
      Keywords: Groups and Teams; Decision Making; Conflict Management
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      Bower, Joseph L. "Group Decision Making: A Report of an Experimental Study." Behavioral Science 10, no. 3 (1965): 277–289.
      • December 1961 (Revised January 1994)
      • Case

      First National Bank of Westhaven (B)

      By: Samuel L. Hayes III
      Describes the events leading to deterioration of a goose farming operation. View Details
      Keywords: Animal-Based Agribusiness; Failure; Banking Industry
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      Hayes, Samuel L., III. "First National Bank of Westhaven (B)." Harvard Business School Case 262-006, December 1961. (Revised January 1994.)
      • December 1961 (Revised January 1994)
      • Case

      Plowman Poultry Farm

      By: Samuel L. Hayes III
      A poultry farmer wanted to expand production greatly and sought a large extension of his line of credit from his bank in addition to his existing loan on which he had not made payment. The Board of Directors must review a detailed account of events leading to this... View Details
      Keywords: Governing and Advisory Boards; Animal-Based Agribusiness; Expansion; Decision Choices and Conditions; Financing and Loans; Commercial Banking; Agriculture and Agribusiness Industry
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      Hayes, Samuel L., III. "Plowman Poultry Farm." Harvard Business School Case 262-003, December 1961. (Revised January 1994.)
      • Research Summary

      A Hippocratic Oath for Management

      By: Nitin Nohria

      The conduct of doctors is guided by the Hippocratic Oath, which provides a normative framework that shapes their identity and orientation towards society.  In light of the diminished public trust in business managers, is it time for management to embrace its... View Details

      • Teaching Interest

      Advanced Management Program

      By: Michael L. Tushman

      Market volatility and disruptive innovation are changing the way companies compete in every industry—and increasing the demand for business leaders who can manage globally in the age of digital transformation. Whether you are looking to move up to the executive... View Details

      • Research Summary

      Background

      By: Gerald Zaltman
      A major theme underlying most of Gerald Zaltman's research concerns the representation of thought. This includes how managers and customers represent their thinking to others and how they represent ideas and knowledge given to them. This theme finds expression in a... View Details
      • Forthcoming
      • Article

      Bank Risk-Taking and the Real Economy: Evidence from the Housing Boom and Its Aftermath

      By: Antonio Falato, Giovanni Favara and David Scharfstein
      We present evidence that pressure to maximize short-term stock prices and earnings leads banks to increase risk. We start by showing that banks increase risk when they transition from private to public ownership through a public listing or an acquisition. The increase... View Details
      Keywords: Ownership Type; Risk and Uncertainty; Financial Markets; Banks and Banking; Transition; Price
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      Falato, Antonio, Giovanni Favara, and David Scharfstein. "Bank Risk-Taking and the Real Economy: Evidence from the Housing Boom and Its Aftermath." Review of Financial Studies (forthcoming).
      • Forthcoming
      • Article

      Black Empowerment and White Mobilization: The Effects of the Voting Rights Act

      By: Andrea Bernini, Giovanni Facchini, Marco Tabellini and Cecilia Testa
      How did southern whites respond to the 1965 Voting Rights Act (VRA)? Leveraging newly digitized data on county-level voter registration by race between 1956 and 1980, and exploiting pre-determined variation in exposure to the federal intervention, we document that... View Details
      Keywords: Government Legislation; Race; Behavior; Voting; Prejudice and Bias
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      Bernini, Andrea, Giovanni Facchini, Marco Tabellini, and Cecilia Testa. "Black Empowerment and White Mobilization: The Effects of the Voting Rights Act." Journal of Political Economy (forthcoming). (Also available on Vox EU and VoxDev. Featured on HBS Working Knowledge.)
      • Conference Presentation

      Building and Leading Customer Centric Organizations

      By: Ranjay Gulati
      Keywords: Organizations; Customer Focus and Relationships
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      Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in Milan.)
      • Conference Presentation

      Building and Leading Customer Centric Organizations

      By: Ranjay Gulati
      Keywords: Organizations; Customer Focus and Relationships
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      Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in Boston.)
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