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  • 24 Aug 2016
  • Research & Ideas

Can Obamacare Be Saved?

On August 15th, Aetna announced that it would reduce by 80 percent its participation in the Obama administration’s public exchanges for health insurance policies in 2017, citing significant financial losses. The move came just a few weeks... View Details
Keywords: by John A. Quelch and Emily Boudreau; Insurance; Health
  • 09 Jul 2013
  • News

Can Zynga’s New CEO Turn The Stock Around?

  • 01 May 2018
  • News

Why Today's Young Professionals Are Turning To Knowledge Entrepreneurship

  • 16 Apr 2019
  • First Look

New Research and Ideas, April 16, 2019

Would their children be interested in being actively involved in the Group? How to manage all that? Purchase this case:https://hbsp.harvard.edu/product/219060-PDF-ENG Harvard Business School Case 219-055... View Details
Keywords: Dina Gerdeman
  • 09 Nov 2015
  • News

The World's Most Influential Business Thinkers 2015

  • 28 Dec 2020
  • Interview

Psychological Safety and Fearless Organisations

By: Amy C. Edmondson and Vesna Lucca
In This Podcast:
• The ugly and beauty in transformational change
• Why don’t all companies create psychological safety
• Her passion to create a better workplace
• Buckminster Fuller
• The importance of system thinking
• The power... View Details
Keywords: Psychological Safety; Organizational Culture; Transformation
Related
  • 22 Jan 2014
  • News

Why babus can’t be ignored

  • 07 Sep 2012
  • News

Something for the weekend

  • 11 Oct 2016
  • First Look

October 11, 2016

case: https://cb.hbsp.harvard.edu/cbmp/product/717001-PDF-ENG Harvard Business School Case 117-104 Management Control Systems Module 4: Organizing for Performance This module explores the implications of... View Details
Keywords: Sean Silverthorne
  • 01 Nov 2012
  • Research & Ideas

Book Excerpt: Judgment Calls

this kind of enterprise "is the worst business in the world. Period. The end." He was smart and ambitious enough as a young man to get himself into the Harvard Business School—though he also View Details
Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products
  • 05 Dec 2018
  • News

6 Ways Traveling Makes You A Better Employee

  • Teaching

Overview

Ryann has extensive teaching experience in varied instructional settings. She was appointed the Qualitative Advisor for the Harvard University Sociology Department senior thesis writers in 2015-2016, and supervised two senior thesis writers in prior years. She served... View Details

    Paul W. Marshall

    MBA Class of 1960 Professor of Management, Paul W. Marshall, is affiliated with the Entrepreneurial Management Unit and teaches The Entrepreneurial Manager in the Turnaround Environment. This Elective Curriculum course focuses on the role of... View Details

    Keywords: management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting
    • 16 Jun 2015
    • First Look

    First Look: June 16, 2015

    audit teams are all-male, and when the audits were paid for by the supplier instead of by the buyer. We describe implications for firms relying on social auditors and for auditing firms. Download working... View Details
    Keywords: Sean Silverthorne
    • April 2008
    • Module Note

    Service Design in the Context of Customer-Operators

    By: Frances X. Frei
    Taught as the second module in a Harvard Business School course on Managing Service Operations: Understanding the Customer Operating Role (606-092). Addresses the design and management of service operations with significant customer operating roles. The focus is on... View Details
    Keywords: Customer Satisfaction; Management; Design; Service Operations; Cost
    Related
    • 26 Oct 2020
    • News

    Great promise but potential for peril

    • April 2008
    • Module Note

    Improvement with Customer-Operators

    By: Frances X. Frei and Dennis Campbell
    Taught as the third module in a Harvard Business School course on Managing Service Operations: Understanding the Customer Operating Role (606-092). Explores how firms can systematically leverage their customer-operators in the organizational improvement process is... View Details
    Keywords: Service Operations; Performance Improvement; Customer Focus and Relationships; Framework; Employees; Business Model; Management Practices and Processes; Organizational Design
    Related
    • August 2021 (Revised October 2024)
    • Case

    Allbirds: Decarbonizing Fashion

    By: Michael W. Toffel, Kenneth P. Pucker and Eren Kuzucu
    The Allbirds: Decarbonizing Fashion (A) case introduces Allbirds as a footwear startup not only focused on simple design, comfort, and sustainable natural materials but on decarbonizing the wider fashion industry. Background material highlights the growing... View Details
    Keywords: Decarbonization; Climate Impact; Environmental Strategy; Innovation; Product Design; Supply Chain Management; Innovation Strategy; Innovation and Management; Product Development; Climate Change; Environmental Management; Environmental Sustainability; Apparel and Accessories Industry; Fashion Industry; United States; California
    Related
    • 07 Aug 2000
    • Research & Ideas

    Rocket Science Retailing

    Retailers can significantly improve forecast accuracy simply by updating their predictions based on early sales data, tracking the accuracy of their forecasts, getting product testing right, and using a... View Details
    Keywords: by Marshall L. Fisher, Ananth Raman & Anna Sheen McClelland; Retail

      John D. Macomber

      John Macomber is a Senior Lecturer in the Finance unit at Harvard Business School. His professional background includes leadership of real estate, construction, and information technology businesses. At HBS, Mr. Macomber's work focuses on climate adaptation and the... View Details

      Keywords: waste management; waste management; waste management; waste management; waste management; waste management; waste management; waste management; waste management; waste management