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  • All HBS Web  (2,559)
    • People  (11)
    • News  (692)
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  • April 2025
  • Case

Thrivent: From Insurance Agents to Financial Advisors

By: Hubert Joly, Leonard A. Schlesinger and Tom Quinn
Thrivent, a midwestern financial services company with a centuries-long history rooted in Lutheranism, had reached $10 billion in revenue mostly by selling life insurance. In the 2020s, however, CEO Terry Rasmussen began a transformation process centered around the... View Details
Keywords: Change Management; Transformation; Talent and Talent Management; Customer Focus and Relationships; Customer Value and Value Chain; Forecasting and Prediction; Employee Relationship Management; Retention; Selection and Staffing; Job Design and Levels; Human Capital; Leading Change; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Insurance Industry; Financial Services Industry; United States; Minneapolis
Citation
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Joly, Hubert, Leonard A. Schlesinger, and Tom Quinn. "Thrivent: From Insurance Agents to Financial Advisors." Harvard Business School Case 325-047, April 2025.
  • 07 Jul 2003
  • Research & Ideas

The Organizational Model for Open Source

mailing address, their capital needs are minimal. People are intimately aware of the fact that too much structure will disenfranchise the very people who make the most successful open source projects possible. —Siobhán O'Mahony Second is... View Details
Keywords: by Mallory Stark
  • 20 Mar 2000
  • Research & Ideas

No Place Like Home: America’s Housing Crisis and Its Impact on Business

recent study estimates that between 1990 and 1997, two hundred thousand more people moved out of the state than into it, in large part due to housing prices. Poorvu: Analyzing a mix of socioeconomic factors. (photo: Richard Chase) At HBS,... View Details
Keywords: by Garry Emmons; Construction; Real Estate
  • 01 Dec 2000
  • News

Opening Doors: Inside the World of Museum Management

United States around 1900, and the initial "wow" factor that visitors experience when entering these buildings is often a partial reaction to the scope and beauty of their architecture. There is nothing like walking into the Field Museum... View Details
Keywords: Susan Young; museums; marketing; management; nonprofits; education; facilities; Internet; Museums, Historical Sites, and Similar Institutions; Arts, Entertainment; Advertising, Public Relations, and Related Services; Professional Services
  • 07 Nov 2014
  • News

The First Five Years: Tiffany Pham (MBA 2012)

it has been challenging to balance all of the above with fundraising simultaneously. Thanks to our user traction, however, we have been able to raise sizable capital through inbound inquiries from prominent investors as well as... View Details
Keywords: News, Library, Internet, and Other Services; Information
  • September 2021 (Revised November 2022)
  • Case

Community Solutions

By: Brian Trelstad and Tom Quinn
Community Solutions was an anti-homelessness nonprofit founded in 2011 after protagonist Rosanne Haggerty grew frustrated with the limited impact of traditional housing and outreach strategies. It set an ambitious goal, reached in some partner communities, of ending... View Details
Keywords: Change; Change Management; Disruption; Transformation; Communication; Communication Strategy; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Forecasting and Prediction; Social Entrepreneurship; Ethics; Values and Beliefs; Capital Budgeting; Capital Markets; Country; Government Administration; Government Legislation; Housing; Disruptive Innovation; Innovation and Invention; Innovation Strategy; Knowledge Sharing; Leading Change; Resource Allocation; Mission and Purpose; Performance Evaluation; Performance Improvement; Philanthropy and Charitable Giving; Opportunities; Social Enterprise; Nonprofit Organizations; Human Needs; Public Opinion; Social Issues; Societal Protocols; Poverty; Welfare; Well-being; System; Equality and Inequality; Consulting Industry; Real Estate Industry; United States; New York (city, NY); Florida; Texas
Citation
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Trelstad, Brian, and Tom Quinn. "Community Solutions." Harvard Business School Case 322-021, September 2021. (Revised November 2022.)
  • 14 Nov 2005
  • Research & Ideas

How Can Start Ups Grow?

entrepreneurs everywhere. Sarah Jane Gilbert: How did you first become interested in studying growth in newly founded firms and young organizations? Mukti Khaire: Only one out of every ten newly founded firms in the United States grows to... View Details
Keywords: by Sarah Jane Gilbert; Advertising
  • 13 May 2014
  • First Look

First Look: May 13

publicly stated goals. Publisher's link: http://hbr.org/2014/05/how-to-outsmart-activist-investors/ar/1 August 2013 Harvard Business Review Making 'Freemium' Work: Many Start-ups Fail to Recognize the Challenges of This Popular Business... View Details
Keywords: Sean Silverthorne
  • 06 Dec 2011
  • First Look

First Look: Dec. 6

2011) Abstract In a vitally important relationship famously caricatured as the "Mad Mullahs" v. the "Great Satan," the fraught negotiating history and future of Iran and the United States demands historical, cultural,... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2007
  • News

Security Chief

manufacturing job. “The operations of a manufacturing business are very different from a capital business,” he adds. “Frankly, I’m still learning a lot every day.” And he’s putting that new knowledge into action. Last November, the... View Details
Keywords: Roger Thompson; technology-based security business; Management; Corporate, Subsidiary, and Regional Managing Offices; Management
  • 14 Jan 2022
  • Blog Post

Embracing Activism for Social Change

change. Before HBS, she spent two years at Teach for America, two years with an impact investment venture capital fund in India, and a year in Denmark as a Fulbright Research Fellow studying social return on investment methodologies.... View Details
  • 26 Nov 2013
  • First Look

First Look: November 26

Empowerment By: Huckman, Robert S., and Mark A. Kelley M.D. Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=45889   Working Papers Managers and Market Capitalism By: Henderson, Rebecca M.,... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2007
  • News

Alumni Books

professionals to eliminate IT waste and reduce capital expenses. The additional material covers IT governance and strategy, outsourcing, offshoring, data-center management, IT problem management, disaster recovery, systems security, and... View Details
Keywords: Publishing Industries (except Internet); Information
  • 09 Jan 2006
  • Research & Ideas

Rebuilding Commercial Real Estate

Students of recent United States real estate history can't help but notice unsettling parallels between the red-hot commercial market of the late 1980s and today. Then, as now, money gushed into the market, driving office and retail... View Details
Keywords: by Roger Thompson; Construction; Real Estate
  • 02 Oct 2018
  • First Look

New Research and Ideas, October 2, 2018

administrative aberration indicating weak state control, while others see it as a strategy for consolidating authority. This essay traces the historical development of iq ā and ijārah, two Perso-Arabic terms frequently translated from the... View Details
Keywords: Dina Gerdeman
  • 01 Mar 2009
  • News

Faculty Responds to Financial Crisis

Lecturer Clayton Rose and Assistant Professor Daniel Bergstresser’s new case on JPMorgan Chase’s acquisition of Bear Stearns will be taught to all first-year students in two different courses and from two different perspectives. “In Finance, we’ll focus on Bear’s View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 14 Jan 2015
  • Research & Ideas

Thriving in the Turbulence of Emerging Markets

through turbulence. In particular, she and her family emphasized maintaining strong capital equity structures to deal with currency volatility, seeking reliable local partners, and never forgetting long-term opportunities. "For managers... View Details
Keywords: by Geoffrey Jones; Manufacturing; Auto
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

statements about their commitment to long-term success. To understand the disconnect, we examine how S&P500 companies are actually allocating capital and show that firms are in fact plowing substantial amounts of View Details
Keywords: Sean Silverthorne
  • Web

2018 Symposium - Race, Gender & Equity

Development, Performance Management and Assessment, Team Building/Development, and Organizational Assessment. Dr. Perkins Williamson has taught at Columbia University, New York University and Baruch College. She holds both a Ph.D. and M.A. from the University of... View Details
  • 17 Nov 2022
  • News

Alumni Leaders on Decarbonization Strategies for Combating Climate Change

Schenk, director of the HBS Business and Environment Initiative, asked some of our alumni how they view this moment and how they are looking to capitalize on it. Julia Trotman Brady (MBA 1997) Partner, Valo Ventures This is the most... View Details
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