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  • All HBS Web  (13,414)
    • People  (31)
    • News  (5,872)
    • Research  (5,084)
    • Events  (14)
    • Multimedia  (693)
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    Indispensable: When Leaders Really Matter

    Will your next leader be insignificant—or indispensable?

    The importance of leadership and the impact of individual leaders has long been the subject of debate. Are they made by history, or do they make it?  Learn more View Details
    • 20 Nov 2019
    • Video

    Shinta Widjaja Kamdani

    Shinta Kamdani, owner of Indonesian-based consumer products and energy company Sintesa Group, describes the changes she made to the organizational structure and culture of the company when she took over leadership from her father. View Details
    • 11 Mar 2022
    • News

    HBS Professor Linda Hill Says Leaders Must Engage with Emotions as Never Before

    • 03 May 2010
    • Research & Ideas

    What Is the Future of MBA Education?

    heard was about the value added of an MBA degree. In every interview, deans and executives returned repeatedly to that question, as well as to a large set of unmet needs that they identified in areas such as leadership development, skill... View Details
    Keywords: by Martha Lagace; Education
    • September 1999 (Revised April 2001)
    • Case

    Credit Suisse (A) (Abridged)

    By: W. Earl Sasser and William E. Fulmer
    Credit Suisse is looking for ways to differentiate itself from current and likely competitors. After two years of restructuring, the bank's leadership wants profitable growth. It has decided to emphasize customer service. View Details
    Keywords: Restructuring; Competitive Advantage; Customer Satisfaction; Banks and Banking; Growth and Development Strategy; Banking Industry; Retail Industry
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    Sasser, W. Earl, and William E. Fulmer. "Credit Suisse (A) (Abridged)." Harvard Business School Case 800-154, September 1999. (Revised April 2001.)
    • 21 Dec 2015
    • News

    Harvard Professor Says We Need More Political Rancor… On The ‘Boring’ Issues

    • 17 Sep 2024
    • Research & Ideas

    Advice for the New CEO: Talk to Your Employees Early and Often

    CEOs have never had so many ways to communicate with their employees. But despite the availability of Slack, internal newsletters, and virtual town hall meetings, organizations can still go quiet. One of the most common culprits: Major View Details
    Keywords: by Ami Albernaz
    • August 2009
    • Case

    Meeting the Diversity Challenge at PepsiCo: The Steve Reinemund Era

    By: David A. Thomas and Stephanie Creary
    This case profiles PepsiCo's diversity journey under the leadership of former chairman and CEO Steve Reinemund who instituted diversity as one of the company's strategic imperatives. It demonstrates the ways in which Reinemund partnered with his leadership team and... View Details
    Keywords: Diversity; Leadership; Growth and Development Strategy; Organizational Culture; Performance Effectiveness; Business and Stakeholder Relations; Food and Beverage Industry; United States
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    Thomas, David A., and Stephanie Creary. "Meeting the Diversity Challenge at PepsiCo: The Steve Reinemund Era." Harvard Business School Case 410-024, August 2009.
    • 06 Jun 2023
    • Cold Call Podcast

    The Opioid Crisis, CEO Pay, and Shareholder Activism

    Keywords: Re: Suraj Srinivasan; Health; Pharmaceutical; Distribution
    • 11 Oct 2017
    • News

    Strengthening Harvard’s ties to South Asia

    • 2015
    • Chapter

    Leading Proactive Punctuated Change

    By: Michael Tushman, Charles O'Reilly and Bruce Harreld
    This chapter focuses on leading proactive punctuated change. Based on the institutional and organizational change literatures and our extended involvement with IBM between 1999 and 2008, we suggest that proactive punctuated change can be effectively managed through an... View Details
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    Tushman, Michael, Charles O'Reilly, and Bruce Harreld. "Leading Proactive Punctuated Change." Chap. 10 in Leading Sustainable Change: An Organizational Perspective, edited by Rebecca Henderson, Ranjay Gulati, and Michael Tushman. Oxford University Press, 2015.
    • July 1998
    • Supplement

    Bell Atlantic in Union City

    By: Rosabeth M. Kanter
    In this pioneering project to wire a school for the Internet and put computers in students' homes, Bell Atlantic combined its need for a beta site for a technology trial with the school reform efforts of the Union City, New Jersey public schools, under the leadership... View Details
    Keywords: Business Model; Social Enterprise; Internet and the Web; Education; Business and Community Relations; Education Industry; New Jersey
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    Kanter, Rosabeth M. "Bell Atlantic in Union City." Harvard Business School Video Supplement 399-501, July 1998.
    • November 2006
    • Case

    The Pine Street Initiative at Goldman Sachs

    By: Boris Groysberg, Scott A. Snook and David Lane
    Almost five years had passed since Goldman Sachs launched its innovative leadership development initiative called Pine Street. Focused primarily on developing Goldman's most senior managers, Pine Street had evolved significantly since its inception in November of 1999.... View Details
    Keywords: Executive Education; Personal Development and Career; Leadership Development; Business Education; Financial Services Industry
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    Groysberg, Boris, Scott A. Snook, and David Lane. "The Pine Street Initiative at Goldman Sachs." Harvard Business School Case 407-053, November 2006.
    • 03 Apr 2014
    • News

    Report: Boston’s History Of Hosting Large Events Helped Marathon Response

    • 10 Sep 2017
    • News

    The Top 10 Books to Read This Fall

    • February 2001 (Revised February 2002)
    • Case

    Estee Lauder and the Market for Prestige Cosmetics

    By: Nancy F. Koehn
    Opens with a brief history of the U.S. cosmetics market and its rapid development in the 1920s. Also recounts Lauder's initial involvement in the sector, making skin care products and selling them in Manhattan beauty parlors during the Great Depression. Pays particular... View Details
    Keywords: Fluctuation; Organizational Change and Adaptation; Market Entry and Exit; Entrepreneurship; Luxury; Business Strategy; Society; Beauty and Cosmetics Industry; United States
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    Koehn, Nancy F. "Estee Lauder and the Market for Prestige Cosmetics." Harvard Business School Case 801-362, February 2001. (Revised February 2002.)

      Anita Elberse

      Anita Elberse is the Lincoln Filene Professor of Business Administration at Harvard Business School.

      Professor Elberse develops and teaches an MBA course covering the "Businesses of Entertainment, Media, and Sports," which ranks among the most sought-after... View Details

      Keywords: advertising; arts; broadcasting; communications; consumer products; e-commerce industry; electronics; entertainment; fashion; home video games; information; marketing industry; motion pictures; music; publishing industry; sports; telecommunications; video games
      • July 2005 (Revised June 2006)
      • Case

      Narayana Murthy and Compassionate Capitalism

      By: William W. George, Shailendra Jit Singh and Andrew N. McLean
      Narayana Murthy's roles at Infosys Technologies--as a co-founder, longtime CEO, and nonexecutive chairman and chief mentor--has been marked by explosive growth, demanding management challenges, and widely lauded company leadership. His personal leadership philosophy... View Details
      Keywords: Business Ventures; Economic Systems; Ethics; Values and Beliefs; Philanthropy and Charitable Giving; Biography; Leadership; Business or Company Management; Information Technology Industry; India
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      George, William W., Shailendra Jit Singh, and Andrew N. McLean. "Narayana Murthy and Compassionate Capitalism." Harvard Business School Case 406-015, July 2005. (Revised June 2006.)
      • July 1972 (Revised September 1985)
      • Case

      Saturday Evening Post (Revised)

      Permits analysis of the need for adapting strategy to environmental change and for choosing among strategic alternatives in the light of new environmental opportunities. Management and board failures in these areas may be traced to some of the underlying causes,... View Details
      Keywords: Journals and Magazines; Management Style; Values and Beliefs; Governing and Advisory Boards; Adaptation; Leadership Style; Media and Broadcasting Industry; United States
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      Christensen, C. R., and John Wynne. "Saturday Evening Post (Revised)." Harvard Business School Case 373-009, July 1972. (Revised September 1985.)
      • 06 Dec 2011
      • News

      Great Leaders Don't Have to Know All the Answers

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