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-
All HBS Web
(3,027)
- People (2)
- News (475)
- Research (2,261)
- Events (8)
- Multimedia (29)
- Faculty Publications (1,814)
- March–April 2019
- Article
The Dual-Purpose Playbook
By: Julie Battilana, Anne-Claire Pache, Metin Sengul and Marissa Kimsey
Corporations are being pushed to dial down their single-minded pursuit of financial gain and pay closer attention to their impact on employees, customers, communities, and the environment. But changing an organization’s DNA may require upending the existing business...
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Keywords:
Hybrid Organizing;
Business And Society;
Organizational Change and Adaptation;
Business Model;
Goals and Objectives;
Organizational Structure;
Leadership
Battilana, Julie, Anne-Claire Pache, Metin Sengul, and Marissa Kimsey. "The Dual-Purpose Playbook." Harvard Business Review 97, no. 4 (March–April 2019): 124–133.
- June 2020
- Article
Parallel Play: Startups, Nascent Markets, and the Effective Design of a Business Model
By: Rory McDonald and Kathleen Eisenhardt
Prior research advances several explanations for entrepreneurial success in nascent markets but leaves a key imperative unexplored: the business model. By studying five ventures in the same nascent market, we develop a novel theoretical framework for understanding how...
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Keywords:
Search;
Legitimacy;
Organizational Innovation;
Organizational Learning;
Mechanisms And Processes;
Institutional Entrepreneurship;
Qualitative Methods;
Business Model Design;
Business Model;
Business Startups;
Entrepreneurship;
Emerging Markets;
Adaptation;
Competition;
Strategy
McDonald, Rory, and Kathleen Eisenhardt. "Parallel Play: Startups, Nascent Markets, and the Effective Design of a Business Model." Administrative Science Quarterly 65, no. 2 (June 2020): 483–523.
- 2019
- Working Paper
Southern Responses to Gold Certification: Cooperate, Compete, Reject, Revise
By: Kristin Sippl
Artisanal gold mining is a Southern subsistence livelihood posing both challenges and opportunities for sustainable development. In 2011, Fairtrade International launched a certification program to address sustainability problems in the sector. Southern activists,...
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Keywords:
Eco-labeling;
Extractive Industries;
Emerging Economies;
Fair Trade;
Environmental Sustainability;
Standards;
Programs;
Governance Compliance;
Competition;
Adaptation;
Mining Industry
Sippl, Kristin. "Southern Responses to Fair Trade Gold: Cooperation, Competition, Supplementation." Harvard Business School Working Paper, No. 19-055, November 2018. (Forthcoming in Ecological Economics.)
- December 2011 (Revised April 2012)
- Case
Transforming Verizon: A Platform for Change
By: Rosabeth Moss Kanter and Matthew Bird
A new CEO steps into the shoes of his long-time predecessor who had created the U.S. telecommunications giant via a series of acquisitions and, before departing, had initiated the company's strategic repositioning. The new CEO reflected on Verizon's recent successes,...
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Keywords:
Organizational Change and Adaptation;
Organizational Culture;
Globalized Firms and Management;
Groups and Teams;
Telecommunications Industry
Kanter, Rosabeth Moss, and Matthew Bird. "Transforming Verizon: A Platform for Change." Harvard Business School Case 312-082, December 2011. (Revised April 2012.)
- November 1989 (Revised February 1992)
- Case
Ford Motor Co.: Dealer Sales and Service
Since Henry Ford founded Ford Motor Co., Ford vehicles have been sold and serviced the same way. By the late 1980s Ford began to consider making changes in its sales and service process. Two developments forced Ford to reconsider these processes. First, Ford found...
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Keywords:
Organizational Change and Adaptation;
Change Management;
Distribution Channels;
Customer Focus and Relationships;
Service Industry;
Auto Industry;
Retail Industry;
United States
Schlesinger, Leonard A. "Ford Motor Co.: Dealer Sales and Service." Harvard Business School Case 690-030, November 1989. (Revised February 1992.)
- February 1996
- Case
TRW's Information Services Division: Strategic Human Resource Management
By: Michael Beer and Gregory C. Rogers
Looks at a change effort initiated by a human resources manager within a division of TRW. The effort utilizes a change process to try to deal with some of the division's issues around organizational effectiveness, especially that of a long-term strategy. In so doing,...
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Keywords:
Human Resources;
Change Management;
Organizational Change and Adaptation;
Managerial Roles;
Strategy;
Problems and Challenges
Beer, Michael, and Gregory C. Rogers. "TRW's Information Services Division: Strategic Human Resource Management." Harvard Business School Case 496-003, February 1996.
- October 1995 (Revised March 1996)
- Case
Booz.Allen & Hamilton: Vision 2000
In 1993, Booz.Allen & Hamilton forsook its previous, highly local organizational structure. It was motivated by a desire to serve multinational clients more effectively and to provide greater value to clients with more localized business by collecting best practices...
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Keywords:
Organizational Change and Adaptation;
Service Operations;
Service Delivery;
Organizational Structure;
Global Strategy;
Service Industry
Loveman, Gary W., and Jamie O'Connell. "Booz.Allen & Hamilton: Vision 2000." Harvard Business School Case 396-031, October 1995. (Revised March 1996.)
- October 1994 (Revised January 1995)
- Case
Rhone-Poulenc (A) and (B) Condensed
Rhone-Poulenc, France's largest chemical firm, has achieved a major position in the United States as the result of an ambitious series of acquisitions. As it expanded in the United States from 1986 to 1990, Rhone-Poulenc management sought to take a "hands-off" approach...
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Keywords:
Organizational Change and Adaptation;
Multinational Firms and Management;
Organizational Structure;
Chemical Industry;
France;
United States
Rosenzweig, Philip M. "Rhone-Poulenc (A) and (B) Condensed." Harvard Business School Case 395-042, October 1994. (Revised January 1995.)
- September 1993
- Case
Rhone-Poulenc (B)
Rhone-Poulenc, France's largest chemical firm, has achieved a major position in the United States as the result of an ambitious series of acquisitions. As it expanded in the United States from 1986 to 1990, Rhone-Poulenc management sought to take a "hands-off" approach...
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Keywords:
Organizational Change and Adaptation;
Multinational Firms and Management;
Organizational Structure;
Chemical Industry;
France;
United States
Rosenzweig, Philip M. "Rhone-Poulenc (B)." Harvard Business School Case 394-041, September 1993.
- 01 Jun 2001
- News
But It's All Right Now (In Fact, It's a Gas)
In 1978, a liquefied natural gas (LNG) receiving terminal in Boston Harbor was unceremoniously shut down because of contract disputes with its Algerian suppliers. In 1987, the terminal’s owner, Cabot Corp., tapped Gordon Shearer (MBA ’78), “a determined geophysicist...
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- 17 Feb 2003
- Research & Ideas
Building Communities as Well as Companies
research, figure out what's going to be hot, and be adaptable to the market. Brand yourself and create value by using whatever resources you have at hand." Groves outlined a few common characteristics of companies that have weathered...
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Keywords:
by Julia Hanna
- Web
Expansion of the Case Method | Baker Library | Bloomberg Center | Harvard Business School
Method Expansion of the Case Method: Header Expansion of the Case Method Expansion of the Case Method: Quote [An] advantage of the case system is its flexibility. . . .The Dean’s program has met the acid test of successful adaptability to...
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- 13 Nov 2020
- News
Faculty Focus Their Research on COVID-19 Issues
health care management and policy, leading through crisis, adapting your business, leveraging technology, and work life. Faculty members have shared their ideas and offered practical solutions through working papers, articles, op-eds,...
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- 01 Sep 2020
- News
Maintaining a Resilient Democracy
republic was failing,” says Moss, the Paul Whiton Cherington Professor of Business Administration. Moss is the author of the acclaimed 2017 book Democracy: A Case Study, which grew out of a popular Harvard course he created on the history of American democracy that was...
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Keywords:
Deb Blagg
- 01 Dec 2015
- News
Giving Advice
key impact and operational milestones will need to include the ability to adapt your strategy as you learn more about what is actually creating impact and what will appeal to future rounds of funders. Private philanthropists will often...
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- 01 Mar 2012
- News
Shop Talk, Different Avenues
You launched in 2007, and 2008 was one of the worst years ever for retail, so you had a good deal of unsold inventory to offer customers. How did you adapt as the business environment became healthier and you saw a decrease in what was...
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- 13 Nov 2020
- News
Student Startups Help Fight COVID-19
startup, which is led by Sophia Richter, Tina Beilinson, and Julia Cole (all MBA 2020), quickly adapted its affordable online offerings to include classes geared to birth and postpartum challenges associated with the coronavirus. Hikma...
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- 01 Sep 2010
- News
A CEO Goes Undercover
about John Briggs as he adapted to his new, unfamiliar job. In fact, I was eager for the undercover experience because I’d never worked the frontline jobs in the theme-park industry and didn’t want any CEO-type special treatment. Plus, I...
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- January 2011 (Revised November 2015)
- Case
The National Geographic Society (A)
By: David A. Garvin and Carin-Isabel Knoop
In January 2010, John Fahey, president, CEO, and chairman of the board of trustees' executive committee of the Washington, D.C.-based National Geographic Society (NGS), must decide how best to organize the 121-year old mission-driven organization for a world of...
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Keywords:
Business Model;
Information Publishing;
Leadership Style;
Leading Change;
Growth and Development Strategy;
Managerial Roles;
Organizational Change and Adaptation;
Organizational Culture;
Organizational Structure;
Internet;
Publishing Industry
Garvin, David A., and Carin-Isabel Knoop. "The National Geographic Society (A)." Harvard Business School Case 311-002, January 2011. (Revised November 2015.)
- February 2010 (Revised March 2013)
- Case
Zynga (A)
By: Mikolaj Jan Piskorski and David Chen
In January 2010 Mark Pincus is deciding how to double the number of Zynga games' players to 500 million without sacrificing profitability. These ambitious growth plans required changes to product, corporate strategy, and customer acquisition and retention. With regard...
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Keywords:
Customer Focus and Relationships;
Decision Choices and Conditions;
Growth and Development Strategy;
Distribution Channels;
Product Development;
Organizational Change and Adaptation;
Corporate Strategy;
Video Game Industry
Piskorski, Mikolaj Jan, and David Chen. "Zynga (A)." Harvard Business School Case 710-464, February 2010. (Revised March 2013.)