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  • June 2001 (Revised June 2001)
  • Case

Student Who Was Missing-in-Action, The

Assistant Professor Sam Benson was about to end the class session portion of his course with only student projects remaining. Then, he received a phone call from a student, George McHenry, who had missed 11 of 20 sessions. McHenry wanted to know what he needed to do to... View Details
Keywords: Motivation and Incentives; Higher Education; Decision Choices and Conditions; Learning; Education Industry
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Spear, Steven J. "Student Who Was Missing-in-Action, The." Harvard Business School Case 601-182, June 2001. (Revised June 2001.)
  • Article

Contested Meanings of Freedom: Workingmen's Wages, the Company Store System and the Godcharles v. Wigeman Decision

By: Laura Phillips Sawyer
In 1886, the Pennsylvania Supreme Court struck down a law that prohibited employers from paying wages in company store scrip and mandated monthly wage payments. The court held that the legislature could not prescribe mandatory wage contracts for legally competent... View Details
Keywords: Wages; Rights; Fairness; Lawsuits and Litigation; Laws and Statutes; Pennsylvania
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Phillips Sawyer, Laura. "Contested Meanings of Freedom: Workingmen's Wages, the Company Store System and the Godcharles v. Wigeman Decision." Journal of the Gilded Age and Progressive Era 12, no. 3 (July 2013): 285–319.
  • October 2018 (Revised July 2023)
  • Case

Innovation at Uber: The Launch of Express POOL

By: Chiara Farronato, Alan MacCormack and Sarah Mehta
Set in March 2018, the case follows ride-sharing company Uber as it develops and launches a new product called Express POOL. This product offers a reduced price to riders willing to carpool, walk a short distance to/from their pick-up and drop-off points, and wait a... View Details
Keywords: Innovation and Management; Innovation Leadership; Innovation Strategy; Technological Innovation; Information Technology; Mobile and Wireless Technology; Applications and Software; Digital Platforms; Decision Making; Technology Industry; California; San Francisco
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Farronato, Chiara, Alan MacCormack, and Sarah Mehta. "Innovation at Uber: The Launch of Express POOL." Harvard Business School Case 619-003, October 2018. (Revised July 2023.)
  • June 1999
  • Teaching Note

Markets for Technology and the Returns on Research TN

By: Clayton M. Christensen
The purpose of the readings and class discussion is to help students understand why it often is so difficult for companies that conduct research to capture its value in their commercial businesses. Often new technology leaks more easily to the market. Students can... View Details
Keywords: Problems and Challenges; Research; Commercialization; Technology Adoption; Value
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Christensen, Clayton M. "Markets for Technology and the Returns on Research TN." Harvard Business School Teaching Note 699-167, June 1999.
  • 25 Oct 2006
  • Op-Ed

Fixing Executive Options: The Veil of Ignorance

The latest corporate governance crisis is buried in the details of executive compensation contracts. Don't like the timing of the stock option... View Details
Keywords: by Mihir Desai & Joshua Margolis
  • 06 Aug 2021
  • Book

Steve Jobs and the Rise of the Celebrity CEO

Richard S. Tedlow, MBA Class of 1949 Emeritus Professor of Business Administration at Harvard Business School and author of the forthcoming book, The Emergence of Charismatic... View Details
Keywords: by Dina Gerdeman
  • July 2001
  • Case

Paula Evans and the Redesign of the Cambridge Rindge and Latin School (A)

By: Linda A. Hill, Kristin Doughty and Ellen Pruyne
Paula Evans is in her second year as principal of the only high school in Cambridge, MA. Her mandate when she arrived was to redesign the high school so that long-standing inequities in academic achievement rates across race and socioeconomic class were removed. In her... View Details
Keywords: Problems and Challenges; Organizational Change and Adaptation; Change Management; Strategy; Secondary Education; Restructuring; Leadership; Conflict Management; Education Industry; Cambridge
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Hill, Linda A., Kristin Doughty, and Ellen Pruyne. "Paula Evans and the Redesign of the Cambridge Rindge and Latin School (A)." Harvard Business School Case 402-003, July 2001.
  • 19 Apr 2010
  • Research & Ideas

The History of Beauty

strove to create a brand that symbolized style and elegance, he got his first order by smashing a bottle of his perfume on the floor of a prominent Parisian department store, in a successful gambit to get customers to smell it. He created... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics
  • August 2014 (Revised March 2015)
  • Case

Molycorp: Issuing the 'Happy Meal' Securities (B)

By: Benjamin C. Esty and E. Scott Mayfield
Molycorp, the Western hemisphere's only producer of rare earth minerals, was in the middle of a $1 billion capital expansion in its effort to become a vertically integrated supplier of rare earth minerals, oxides, and metals. After reporting lower than expected... View Details
Keywords: Convertible Debt; Uncertainty; Startup; Growth; Rare Earth Minerals; Mining; Hedge Funds; Short Selling; Equity Capital; Capital Structure; Financial Strategy; Valuation; Metals and Minerals; Equity; Capital; Debt Securities; Stock Shares; Financial Management; Mining Industry; Industrial Products Industry; Canada; California
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Esty, Benjamin C., and E. Scott Mayfield. "Molycorp: Issuing the 'Happy Meal' Securities (B)." Harvard Business School Case 215-014, August 2014. (Revised March 2015.)
  • October 2010 (Revised May 2017)
  • Case

Building a Developmental Culture: The Birth of Deloitte University

By: Boris Groysberg, Maureen Gibbons and Joshua Bronstein
It is October 2009 and Barry Salzberg, CEO of Deloitte LLP, has just returned from the groundbreaking of Deloitte University. When completed, Deloitte University would be a world class learning and development center owned by, and for the exclusive use by the employees... View Details
Keywords: Leading Change; Problems and Challenges; Organizational Change and Adaptation; Management Teams; Competency and Skills; Training; Employees; Values and Beliefs; Education Industry; Consulting Industry; United States
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Groysberg, Boris, Maureen Gibbons, and Joshua Bronstein. "Building a Developmental Culture: The Birth of Deloitte University." Harvard Business School Case 411-059, October 2010. (Revised May 2017.)
  • March 2016 (Revised November 2021)
  • Teaching Note

T-Mobile in 2013: The Un-Carrier

By: John Beshears and Francesca Gino
By 2013, the U.S. wireless industry was in the midst of a costly transition. As consumers began to embrace more sophisticated mobile devices, the industry's four main players spent heavily to improve their infrastructures for providing reliable high-speed data... View Details
Keywords: Wireless Industry; Telecommunications; Mobile; Service Contracts; Behavioral Economics; Add-on Fees; Shrouded Attributes; Contracts; Competitive Strategy; Consumer Behavior; Infrastructure; Mobile and Wireless Technology; Telecommunications Industry; United States
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Beshears, John, and Francesca Gino. "T-Mobile in 2013: The Un-Carrier." Harvard Business School Teaching Note 916-048, March 2016. (Revised November 2021.)
  • 08 Jun 2009
  • Research & Ideas

The Return of the Salesman

the mid-1920s, Bruce Barton produced The Man Nobody Knows, comparing Jesus to a sales and advertising man. In the middle of View Details
Keywords: by Sean Silverthorne; Retail
  • 2019
  • Chapter

Merchants and the Origins of Capitalism

By: Sophus A. Reinert and Robert Fredona
N.S.B. Gras, the father of business history in the United States, argued that the era of mercantile capitalism was defined by the figure of the “sedentary merchant,” who managed his business from home, using correspondence and intermediaries, in contrast to the earlier... View Details
Keywords: Economic Systems; History; Business History
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Reinert, Sophus A., and Robert Fredona. "Merchants and the Origins of Capitalism." Chap. 11 in The Routledge Companion to the Makers of Global Business, edited by Teresa da Silva Lopes, Christina Lubinski, and Heidi J.S. Tworek. New York: Routledge, 2019.
  • September 2013 (Revised June 2017)
  • Case

IBM and the Reinvention of High School (A): Proving the P-TECH Concept

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
IBM's Corporate Citizenship office created a social and organizational innovation in public education through a business-school partnership. IBM's Stanley Litow was the key architect in designing Pathways in Technology Early College High School, known as P-TECH. The... View Details
Keywords: Innovation; Partnerships; Leadership; Partners and Partnerships; Education; Business and Community Relations; Change; Innovation and Invention; Education Industry
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Kanter, Rosabeth Moss, and Ai-Ling Jamila Malone. "IBM and the Reinvention of High School (A): Proving the P-TECH Concept." Harvard Business School Case 314-049, September 2013. (Revised June 2017.)
  • March 2011 (Revised June 2011)
  • Technical Note

Note on Lobbying and the Dodd-Frank Financial Reforms

By: Clayton S. Rose and Aldo Sesia
The note provides background on the Dodd-Frank Wall Street Reform and Consumer Protection Act, brief background on lobbying, and aspects of the lobbying effort by the financial industry and JP Morgan Chase with regard to Dodd-Frank. It is intended as a companion to... View Details
Keywords: Government and Politics; Governing Rules, Regulations, and Reforms
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Rose, Clayton S., and Aldo Sesia. "Note on Lobbying and the Dodd-Frank Financial Reforms." Harvard Business School Technical Note 311-094, March 2011. (Revised June 2011.)
  • 20 Aug 2020
  • Book

From the Plow to the Pill: How Technology Shapes Our Lives

“Technological change doesn’t just stay in board rooms and companies,” she says. “It drives our most intimate personal relationships as well.” Spar, the MBA Class of 1952 Professor of Business Administration... View Details
Keywords: by Dina Gerdeman
  • Article

Characterization of Satisfactory Mechanisms for the Revelation of Preferences for Public Goods

By: Jerry R. Green and Jean-Jacques Laffont
Social decision mechanisms that admit dominant strategies and result in Pareto optima are characterized by the class of mechanisms proposed by Groves. The concept of decision mechanisms is generalized and the characterization is shown to extend to these cases. View Details
Keywords: Decision Mechanisms; Game Theory; Economics
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Green, Jerry R., and Jean-Jacques Laffont. "Characterization of Satisfactory Mechanisms for the Revelation of Preferences for Public Goods." Econometrica 45, no. 2 (March 1977): 427–438.
  • October 2003 (Revised January 2016)
  • Exercise

The BCPC Internet Strategy Team: An Exercise

By: Amy C. Edmondson and Laura Feldman
This short fictional case forms the basis of a team decision-making exercise. The case, inspired by a real decision facing a major telecommunications company, describes a cross-functional management team convened by the CEO for the purpose of developing a... View Details
Keywords: Groups and Teams; Decision Making; Risk and Uncertainty; Information Management; Perspective; Product Launch; Internet and the Web; Knowledge Sharing; Telecommunications Industry
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Edmondson, Amy C., and Laura Feldman. "The BCPC Internet Strategy Team: An Exercise." Harvard Business School Exercise 604-035, October 2003. (Revised January 2016.) (Six supplements available for Chris Berkowitz, Dana Jones, Jan Trow, Kim Wilson, Leslie Rhee, and Terry Maneri.)
  • 2017
  • Working Paper

Merchants and the Origins of Capitalism

By: Sophus A. Reinert and Robert Fredona
N.S.B. Gras, the father of Business History in the United States, argued that the era of mercantile capitalism was defined by the figure of the “sedentary merchant,” who managed his business from home, using correspondence and intermediaries, in contrast to the earlier... View Details
Keywords: Economic Systems; History; Business History
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Reinert, Sophus A., and Robert Fredona. "Merchants and the Origins of Capitalism." Harvard Business School Working Paper, No. 18-021, September 2017. (Forthcoming in Routledge Companion to the Makers of Global Business. Edited by Teresa da Silva Lopes, Christina Lubinski, Heidi Tworek (2018).)
  • 14 Jun 2021
  • Op-Ed

When Your Nerves Get the Best of You, Change the Narrative

When I first started teaching executive education classes at Harvard Business School, I was part of a team of five professors who conducted one-week programs for leaders of businesses from all across the... View Details
Keywords: by Francesca Gino
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