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  • May 27, 2022
  • Article

How 'Digital Nomad' Visas Can Boost Local Economies

By: Prithwiraj Choudhury
More and more companies are offering their employees the option to “work from anywhere,” whether in their home office, in another state, or even halfway around the globe. A growing group of remote professionals are taking the “anywhere” in work-from-anywhere to new... View Details
Keywords: Remote Work; COVID-19 Pandemic; Collaboration; Work-Life Balance; Human Resources; Collaborative Innovation and Invention
Related
  • 03 Mar 2003
  • What Do You Think?

Are Conditions Right for the Next Accounting Scandal?

on the books of a company, Zulu Inc., being considered for acquisition. It comes to the attention of the acquirer that for some years Zulu has employed the same accounting firm. Directors at Acme, concerned about having their accountant review the working papers... View Details
Keywords: by James Heskett; Accounting; Financial Services

    Tatiana Sandino

    Tatiana Sandino is the Arthur Lowes Dickinson Professor of Business Administration in the Accounting and Management Unit, most recently teaching and undertaking the role of course head for the required first-year MBA course Financial Reporting and Control. She has... View Details

    Keywords: retailing; service industry
    • 23 Jul 2018
    • Research & Ideas

    The Open Office Revolution Has Gone Too Far

    (like employee satisfaction). Those are fine for understanding individual perceptions, but aren’t so good at quantifying real behavioral responses and organizational performance outcomes from open offices. The gap between perceptions and... View Details
    Keywords: Re: Ethan S. Bernstein
    • Research Summary

    Cross-Boundary Coordination and Airline Performance

    In the context of global airline alliances, this study explores how organizations engaged in partnerships for service delivery achieve coordination with each other. We will assess the impact of both cross-functional and cross-organizational coordination on the quality... View Details
    • 2023
    • Chapter

    Organizational Development

    By: Min Basadur, Tim Basadur and Goran Calic
    Our review of the field of Organizational Development (OD) reveals an extensive range of tools which attempt to help organizations improve performance. We believe that OD should be studied differently: As a continuous process of change-making or innovation. How this... View Details
    Keywords: Change; Cognition and Thinking; Creativity; Organizational Change and Adaptation; Innovation and Management
    Related
    • June 2024
    • Article

    The Monitoring Role of Social Media

    By: Jonas Heese and Joseph Pacelli
    In this study, we examine whether social media activity can reduce corporate misconduct. We use the staggered introduction of 3G mobile broadband access across the United States to identify exogenous increases in social media activity and test whether access to 3G... View Details
    Keywords: Corporate Misconduct; Twitter; Corporate Accountability; Mobile and Wireless Technology; Social and Collaborative Networks
    Related
    • 10 Aug 2009
    • Research & Ideas

    High Commitment, High Performance Management

    With many companies battered by the economy, commitment from leaders and employees might seem like increasingly precious resources. Yet commitment and performance are essential elements of any successful firm no matter the health of the... View Details
    Keywords: by Martha Lagace
    • July–August 2019
    • Article

    The Soul of a Startup

    By: Ranjay Gulati
    There’s an essential, intangible something in start-ups—an energy, a soul. It inspires enthusiasm and fosters a sense of deep connection and mutual purpose. While this spirit persists, engagement is high and businesses keep their edge.
    But all too often,... View Details
    Keywords: Business Startups; Mission and Purpose; Customer Focus and Relationships; Employees; Creativity; Business Growth and Maturation
    Related
    • 17 Feb 2012
    • Working Paper Summaries

    Breaking Them In or Revealing Their Best? Reframing Socialization around Newcomer Self-Expression

    Keywords: by Dan Cable, Francesca Gino & Brad Staats
    • November 2014 (Revised February 2016)
    • Case

    DoubleDutch

    By: Frank V. Cespedes and Matthew G. Preble
    Lawrence Coburn and Pankaj Prasad, co-founders of the event solution startup DoubleDutch, have to make a significant decision about their young company's sales function. DoubleDutch's key product was a mobile application (app) and event management platform that... View Details
    Keywords: Sales Management; Selling; Marketing Management; Strategy Implementation; Business Marketing; Sales Force Management; Salesforce Management; Marketing; Sales; Marketing Strategy; Strategy; Entrepreneurship; Business Startups; Technology Industry; United States; Europe; Asia
    Related
    • January 2004 (Revised February 2005)
    • Case

    Timberland and Community Involvement (Abridged Version)

    By: James E. Austin and James Quinn
    When Jeffrey Swartz became the third generation in his family to lead the Timberland Co., he made community involvement an integral part of the company's strategy. Under Swartz's leadership, Timberland formed a close partnership with City Year, the national corps of... View Details
    Keywords: Philanthropy and Charitable Giving; Business and Community Relations; Business and Stakeholder Relations; Corporate Strategy; Manufacturing Industry
    Related
    • August 1994 (Revised May 1995)
    • Case

    Engineering Inspection & Insurance Company

    By: Robert H. Hayes
    Engineering Inspection & Insurance Co. (EIIC) is a small but highly successful company that offers machinery and boiler inspection and insurance services. After years of above-average growth and profits, both are retreating toward the industry average, policy delivery... View Details
    Keywords: Service Operations; Business Strategy; Organizational Design; Organizational Structure; Insurance; Strategic Planning; Problems and Challenges; Insurance Industry; United States
    Related
    • 2010
    • Other Unpublished Work

    Hunkering Down and Venturing Out: Network Activation in Response to the Uncertainty of Organizational Restructuring

    Uncertain times in organizational life are often accompanied by shifts in resources and power and can trigger a desire for people to affiliate with others. Yet little is understood about which network ties people activate when they feel uncertain about their standing... View Details
    Keywords: Risk and Uncertainty; Restructuring; Interpersonal Communication; Organizational Structure
    Related

      The Magic That Makes Customer Experiences Stick

      The field of customer experience (CX) design — which aims to ensure that customers have positive touch points with companies while buying and consuming their products and services — has grown quickly in recent years. Research has shown that memorable experiences,... View Details

      • November 2016 (Revised December 2016)
      • Module Note

      Strategy Execution Module 13: Identifying Strategic Risk

      By: Robert Simons
      This module reading begins by describing the three sources of strategic risk—operations risk, asset impairment risk, and competitive risk—and demonstrates how these risks can undermine an entire business. To assist in the identification of these risks, the risk... View Details
      Keywords: Management Control Systems; Implementing Strategy; Execution; Risk Assessment; Operational Control; Asset Impairment; Franchise Risk; Fraud; Strategy; Information Management
      Related

        Operational Transparency

        Conventional wisdom holds that the more contact an operation has with its customers, the less efficiently it will run. But when customers are partitioned away from the operation, they are less likely to fully understand and appreciate the work going on behind the... View Details

        • 05 Oct 2016
        • Research & Ideas

        Why Don't More People Get Flu Shots at Work?

        the start of the influenza season in the United States. “It’s quite strong evidence that just the natural course of your day bringing you by the flu shot clinic increases your likelihood of getting a flu shot” Getting employees to go to... View Details
        Keywords: by Roberta Holland; Health
        • 01 Feb 2022
        • What Do You Think?

        Is Concierge Management an Answer to the “Big Quit”?

        culture on post-pandemic employee engagement and organization performance in his book Win From Within: Build Organizational Culture for Competitive Advantage. References: Natasha Bernal, “Remote workers are... View Details
        Keywords: by James Heskett
        • 02 May 2011
        • Research & Ideas

        Casino Payoff: Hands-Off Management Works Best

        customers if they think it will result in more business down the line. You can see this in lots of different settings." Though Campbell, Martinez-Jerez, and Epstein found that tightly monitoring employees significantly reduces the amount... View Details
        Keywords: by Dennis Fisher; Entertainment & Recreation