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- All HBS Web (360)
- Faculty Publications (159)
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- April 1997 (Revised May 1997)
- Case
Mercer Management Consulting's "Grow to Be Great" (C): The Book
By: Dorothy A. Leonard and Carin-Isabel Knoop
Supplements the (A) case. View Details
Leonard, Dorothy A., and Carin-Isabel Knoop. Mercer Management Consulting's "Grow to Be Great" (C): The Book. Harvard Business School Case 697-088, April 1997. (Revised May 1997.)
- April 1997 (Revised May 1997)
- Case
Mercer Management Consulting's "Grow to Be Great" (B): Going Ahead with the Book
By: Dorothy A. Leonard and Carin-Isabel Knoop
Supplements the (A) case. View Details
Leonard, Dorothy A., and Carin-Isabel Knoop. Mercer Management Consulting's "Grow to Be Great" (B): Going Ahead with the Book. Harvard Business School Case 697-087, April 1997. (Revised May 1997.)
- February 1997 (Revised September 1998)
- Case
American Management Systems, Inc.: The Knowledge Centers
By: Dorothy A. Leonard and Sylvia Sensiper
Senior management at AMS, a business and information technology consulting company, is growing at 28% annually and assimilating 1,800 new hires a year. AMS has recently instituted a new knowledge management strategy, a group of six knowledge centers (virtual... View Details
Keywords: Information Technology; Innovation and Management; Technological Innovation; Knowledge Management; Management Teams; Business Strategy; Consulting Industry; United States
Leonard, Dorothy A., and Sylvia Sensiper. "American Management Systems, Inc.: The Knowledge Centers." Harvard Business School Case 697-068, February 1997. (Revised September 1998.)
- September 2016 (Revised July 2017)
- Teaching Note
Transferring Knowledge Between Projects at NASA JPL (A) and (B)
By: Dorothy Leonard and Christopher Myers
Teaching Note for HBS Nos. 917-404 and 917-405. View Details
- 2005
- Book
When Sparks Fly: Harnessing the Power of Group Creativity
By: Dorothy Leonard and Walter Swap
- 2014
- Chapter
Knowledge and the Management of Creativity and Innovation
By: Dorothy A. Leonard and Michelle Barton
Leonard, Dorothy A., and Michelle Barton. "Knowledge and the Management of Creativity and Innovation." In The Oxford Handbook of Innovation Management, edited by Mark Dodgson, David Gann, and Nelson Phillips. Oxford University Press, 2014.
- October 2001
- Case
Garage.com (B): Garage Technology Ventures
By: Dorothy A. Leonard and Elizabeth Kind
Supplements the (A) case. View Details
Keywords: Information Technology Industry
Leonard, Dorothy A., and Elizabeth Kind. "Garage.com (B): Garage Technology Ventures." Harvard Business School Case 602-093, October 2001.
- October 2001
- Teaching Note
Zaplet, Inc. (A)TN
By: Dorothy A. Leonard and Brian DeLacey
Teaching Note for (9-601-165). View Details
- October 2000 (Revised November 2001)
- Case
Garage.com (A)
By: Dorothy A. Leonard and Elizabeth Kind
Silicon Valley's Garage.com matches venture capital and corporate angel investors with high-tech start-ups that are looking for early stage funding. As a Web-based service, Garage.com fields inquiries from entrepreneurs and investors around the world, and is eager to... View Details
Keywords: Business Startups; Corporate Strategy; Business Growth and Maturation; Venture Capital; Investment; Internet and the Web; Expansion; Operations; Corporate Entrepreneurship; Global Strategy; Technological Innovation; Brands and Branding; Information Technology Industry
Leonard, Dorothy A., and Elizabeth Kind. "Garage.com (A)." Harvard Business School Case 601-064, October 2000. (Revised November 2001.)
- December 1997 (Revised February 1998)
- Case
Black Sun Interactive, Inc. (A)
By: Dorothy A. Leonard and Sylvia Sensiper
Leonard, Dorothy A., and Sylvia Sensiper. "Black Sun Interactive, Inc. (A)." Harvard Business School Case 698-042, December 1997. (Revised February 1998.)
- May 1997
- Case
Mercer Management Consulting's "Grow to Be Great" (D): The Knowledge Management Framework
By: Dorothy A. Leonard and Carin-Isabel Knoop
Supplements the (A) case. View Details
Leonard, Dorothy A., and Carin-Isabel Knoop. Mercer Management Consulting's "Grow to Be Great" (D): The Knowledge Management Framework. Harvard Business School Case 697-089, May 1997.
- April 2005 (Revised March 2006)
- Supplement
Change at Whirlpool Corporation (C)
By: Jan W. Rivkin, Dorothy A. Leonard and Gary Hamel
Supplements the (A) case. View Details
Rivkin, Jan W., Dorothy A. Leonard, and Gary Hamel. "Change at Whirlpool Corporation (C)." Harvard Business School Supplement 705-464, April 2005. (Revised March 2006.)
- September 2002 (Revised October 2002)
- Case
Managing Knowledge and Learning at NASA and the Jet Propulsion Laboratory (JPL)
By: Dorothy A. Leonard and David Kiron
Jet Propulsion Laboratory (JPL) faces a serious loss of knowledge--both because of the "faster, better, cheaper" mandate for Mars missions and from the retirement of key personnel. An extensive knowledge management system for NASA/JPL includes formal knowledge-capture... View Details
Keywords: Knowledge Management; Knowledge Dissemination; Leadership Development; Internet and the Web; Risk and Uncertainty; Organizational Culture; Retirement; Human Resources; Human Capital
Leonard, Dorothy A., and David Kiron. "Managing Knowledge and Learning at NASA and the Jet Propulsion Laboratory (JPL)." Harvard Business School Case 603-062, September 2002. (Revised October 2002.)
- April 2001 (Revised July 2001)
- Case
Verge Software (B) XMarkstheSpot
By: Dorothy A. Leonard and Elizabeth Kind
Keywords: Software
Leonard, Dorothy A., and Elizabeth Kind. "Verge Software (B) XMarkstheSpot." Harvard Business School Case 601-066, April 2001. (Revised July 2001.)
- December 1997 (Revised February 1998)
- Case
Black Sun Interactive, Inc. (B)
By: Dorothy A. Leonard and Sylvia Sensiper
Keywords: Web Services Industry
Leonard, Dorothy A., and Sylvia Sensiper. "Black Sun Interactive, Inc. (B)." Harvard Business School Case 698-043, December 1997. (Revised February 1998.)
- April 2005 (Revised March 2006)
- Supplement
Change at Whirlpool Corporation (B)
By: Jan W. Rivkin, Dorothy A. Leonard and Gary Hamel
Supplements the (A) case. View Details
Rivkin, Jan W., Dorothy A. Leonard, and Gary Hamel. "Change at Whirlpool Corporation (B)." Harvard Business School Supplement 705-463, April 2005. (Revised March 2006.)
- 08 Feb 2011
- First Look
First Look: Feb. 8
how to finance the project and whether the current design proposed by his architects achieves the project's goals. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/211038-PDF-ENG The Tzu Chi Foundation's China Relief Mission... View Details
Keywords: Sean Silverthorne
- 20 Dec 2011
- First Look
First Look: December 20
thinkers formed an impression unbiased by the stereotype, suggesting a bottom-up strategy, whereas conscious thinkers relied on the stereotype, suggesting a top-down strategy. That is, when thinking consciously, participants relied more... View Details
Keywords: Carmen Nobel
- 30 Jun 2015
- First Look
First Look: June 30, 2015
Publications Forthcoming Berrett-Koehler Publishers What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms By: Heskett, James L., W. Earl Sasser, and Leonard A. Schlesinger Abstract—Based on decades of... View Details
Keywords: Carmen Nobel
- 19 Oct 2010
- First Look
First Look: October 19, 2010
charitable giving, crowding out intrinsic motivations to give by corrupting a purely social act with economic considerations. Purchase the Book: http://www.psypress.com/the-science-of-giving-9781848728851 Americans Do I.T. Better: U.S.... View Details
Keywords: Sean Silverthorne