Publications

August 2011
Case

Ockham Technologies (A): Building the Team

By: Noam Wasserman

Describes the issues facing a founder-ceo regarding building a board, assembling an executive team, managing tension between co-founders, and outsourcing development work. View Details

Keywords: Selection and Staffing; Recruitment; Governing and Advisory Boards; Management Teams; Corporate Entrepreneurship; Job Cuts and Outsourcing; Information Technology

01 Mar 2009
News

Health Care a Top Priority at HBS

a topic of great interest to our faculty, students, and alumni.” She notes that some 20 percent of HBS professors are interested in health care, pursuing research in four general areas: management best practices; lab-to-marketplace... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Health, Social Assistance

April 2020
Case

Ment.io: Knowledge Analytics for Team Decision Making

By: Yael Grushka-Cockayne, Jeffrey T. Polzer, Susie L. Ma and Shlomi Pasternak

Ment.io was a software platform that used proprietary data analytics technology to help organizations make informed and transparent decisions based on team input. Ment was born out of founder Joab Rosenberg’s frustration that, while organizations collected ever... View Details

Keywords: Decision Making; Information Technology; Knowledge; Knowledge Acquisition; Knowledge Management; Operations; Information Management; Product; Product Development; Entrepreneurship; Business Startups; Communications Industry; Information Industry; Information Technology Industry; Web Services Industry; Middle East; Israel

January–February 2019
Article

Case Study: When Two Leaders on the Senior Team Hate Each Other

By: Boris Groysberg and Katherine Connolly Baden

In this fictional case, the CEO of a sports apparel manufacturer is faced with an ongoing conflict between two of his top executives. Specifically, the head of sales and the CFO are at each other’s throats and the tension is having a ripple effect on their teams and... View Details

Keywords: Interpersonal Conflict; Management Teams; Conflict Management

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21 Dec 2021
Blog Post

Cockpit Dynamics in Air France 447 and United 232

By: Amy C. Edmondson and Joshua Raymond

This case compares leadership and team dynamics between the cockpit crews in two renowned passenger airline crashes, twenty years apart: Air France 447 in 2009 and United 232 in 1989. The key dimensions of difference across the cases include organization and task... View Details

Keywords: Teams; Team Launch; Crisis Management; Groups and Teams; Leadership; Communication; Air Transportation Industry

18 Aug 2003
Research & Ideas

How New Managers Become Great Managers

made a series of upward and lateral moves that entailed a number of tough assignments across many functional areas. Beginning as the director of regional operations in New England, this manager had profit and loss responsibility for fifty... View Details

Keywords: by Linda Hill

06 May 2021

Top Business School Discussion Series: LGBTQ+ Voices

Join Columbia Business School, Chicago Booth School of Business, Harvard Business School, Kellogg School of Management, MIT Sloan School of Management, Stanford Graduate School of Business, The Wharton School, Tuck School of Business and UCLA Anderson School of View Details

26 Oct 2022

Top Business Schools Discuss: Military in Business

Management and The Wharton School to learn about their MBA programs and the experience of Military students and recent alumni in business school and beyond. The event will feature a moderated panel discussion with the opportunity to ask... View Details

March 1, 2013
Article

Nonprofits Need to Compete for Top Talent

By: Gerald Chertavian

Keywords: Recruitment; Talent and Talent Management; Retention

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14 Dec 2020
Blog Post

Our Top 5 Blog Posts of 2020

our Top 5 Blog Posts from 2020: 1. Best Practices for Creating a Successful, Virtual Internship In the wake of COVID-19, companies around the world quickly changed how they get work done, including planning to View Details

Keywords: All Industries

05 Sep 2018
News

HBS Named Top School for Producing Entrepreneurs

Sarah Leary (MBA 1998) Sarah Leary (MBA 1998) Poets & Quants recently reported on PitchBook’s annual ranking of MBA programs that have “produced the most entrepreneurs, the most companies, the most female founders, and more—including, of course, the most VC backing.”... View Details

Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

June 2019 (Revised February 2020)
Case

Eric Hawkins Leading Agile Teams @ Digitally-Born AppFolio (A)

By: Tsedal Neeley, Paul Leonardi and Michael Norris

Eric Hawkins, director of engineering at AppFolio—a digital technology firm that offered cloud-based business software to small and medium sized companies—was shocked by an unusual request from his senior leadership team. Could Hawkins and one of his agile teams build... View Details

Keywords: Values; Agile; Vision; Corporate Culture; Leadership; Values and Beliefs; Organizational Culture; Decision Choices and Conditions; Digital Transformation; Technology Industry; United States; California

03 Dec 2013
News

Second Act for Top Wall Street Strategist

Keywords: Securities, Commodities, and Other Financial Investments; Finance

06 Jul 2021
News

Five Things Managers Can Do to Stop the Return-to-Work Burnout Wave from Hitting Their Teams

08 Oct 2007
Research & Ideas

Management Education’s Unanswered Questions

How has management education evolved, and where is it going? This question is of crucial importance for society, says HBS professor Rakesh Khurana. Business leaders are admired yet often distrusted, and the idea of View Details

Keywords: by Martha Lagace; Education

05 Jun 2017
News

Uber has hired HBS’s Frances Frei as a top leadership and strategy exec to fix its management mess

May 2003
Module Note

Managing Development Networks

By: Stefan H. Thomke

Describes the concepts and pedagogy for a module on understanding and managing product development networks between firms and within firms and among products themselves. Introduces students to the increasingly important role of networks in the development of new... View Details

Keywords: Product Development; Resource Allocation; Research and Development; Networks; Design; Groups and Teams

December 2019
Case

Small-Market Teams and Big Stars: The Milwaukee Bucks and Giannis Antetokounmpo

By: Anita Elberse and Melcolm Ruffin

In October 2019, National Basketball Association (NBA) team the Milwaukee Bucks are about to tip off their first home game in the 2019–2020 NBA season. Peter Feigin, president of the Milwaukee Bucks, and Jon Horst, the league’s youngest general manager, could look back... View Details

Keywords: Superstars; Talent and Talent Management; Sports; Strategy; Sports Industry