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  • 26 Feb 2001
  • Research & Ideas

Evolving for Success [Part One]

several decades of experience with information technology. We've just moved from private networks to public networks, and I think that has a huge impact. The technology is revolutionary; yet in terms of how organizations and businesses... View Details
Keywords: by Staff
  • November 2002 (Revised March 2007)
  • Case

Keane's Acquisition of Metro Information Services (A)

By: Francisco de Asis Martinez-Jerez
On August 21, 2001, Keane, Inc. announced the acquisition of Metro Information Services, Inc. This case analyzes the challenges facing firms and examines transactions whose major source of value creation hinges on intangible assets (e.g., people or knowledge). View Details
Keywords: Mergers and Acquisitions; Value Creation; Goodwill Accounting; Problems and Challenges; Information Technology Industry; Information Technology Industry
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Martinez-Jerez, Francisco de Asis. "Keane's Acquisition of Metro Information Services (A)." Harvard Business School Case 103-042, November 2002. (Revised March 2007.)
  • 26 Aug 2013
  • Lessons from the Classroom

Built for Global Competition from the Start

recent questions entrepreneurs are facing, even if the answers are far from certain; and identifying areas where previous HBS students felt underprepared for handling the challenges. As an example, one case discussed in LGV was EverTrue Mobile View Details
Keywords: by Kim Girard; Education
  • May 1998
  • Case

Diamond in the Rough (B)

By: Thomas J. DeLong and Catherine M. Conneely
Supplements the (A) case. View Details
Keywords: Information Technology; Entrepreneurship; Going Public; Crisis Management; Finance; Consulting Industry; Chicago
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DeLong, Thomas J., and Catherine M. Conneely. "Diamond in the Rough (B)." Harvard Business School Case 898-151, May 1998.
  • August 2002 (Revised March 2003)
  • Teaching Note

NerveWire (TN)

By: Nitin Nohria and Bridget Gurtler
Teaching Note for (9-402-020), (9-402-021), and (9-402-022). View Details
Keywords: Economic Slowdown and Stagnation; Recruitment; Mission and Purpose; Internet and the Web; Problems and Challenges; Consulting Industry; Newton
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Nohria, Nitin, and Bridget Gurtler. "NerveWire (TN)." Harvard Business School Teaching Note 403-055, August 2002. (Revised March 2003.)
  • September 2024
  • Exercise

Finding Your 'Jagged Frontier': A Generative AI Exercise

By: Mitchell Weiss
In 2023 a set of scholars set out to study the effect of artificial intelligence (AI) on the quality and productivity of knowledge workers—in this specific instance, management consultants. They wanted to know across a range of tasks in a workflow, which, if any, would... View Details
Keywords: AI and Machine Learning; Performance Productivity; Performance Evaluation; Consulting Industry
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Weiss, Mitchell. "Finding Your 'Jagged Frontier': A Generative AI Exercise." Harvard Business School Exercise 825-070, September 2024.
  • 17 Dec 2001
  • Research & Ideas

Risks and Rewards of the Intrapreneur

levels of the company, particularly from the CEO. Evaluate the company's other start-up efforts and how it handled projects that failed in some regard, said Jim Barron, vice president of Innosight L.L.C., a consulting firm specializing in... View Details
Keywords: by Sean Silverthorne
  • 17 May 2011
  • First Look

First Look: May 17

California, policy mattered a great deal. However, Danish firms, building on inherited technological capabilities and benefitting from a small-scale and decentralized industrial structure, benefitted more from Californian public policies.... View Details
Keywords: Sean Silverthorne
  • 24 Aug 2010
  • First Look

First Look: August 24

further demonstrate that financing risk has the greatest impact on firms with the most real option value. Hence, the mix of projects funded and type of investors who are active varies with the level of financing risk in the economy. We also highlight that some... View Details
Keywords: Sean Silverthorne
  • 23 May 2019
  • Book

These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems

packages, and distributes branded food products sourced from subsistence farmers. “Our vision is to be the preferred provider of food to West Africans,” they said. In 2010, the Nwunelis founded Sahel Capital, which includes a consulting... View Details
Keywords: by Dina Gerdeman; Green Technology
  • June 2025
  • Teaching Note

AI at QuantumBlack: McKinsey’s Open Source Dilemma

By: Frank Nagle, Sam Boysel and Susan Pinckney
In 2019, QuantumBlack by McKinsey considered releasing Kedro, a proprietary machine learning data pipeline tool as an open source software offering. View Details
Keywords: Business Ventures; Business Growth and Maturation; Business Model; Change Management; Transformation; Customers; Customer Focus and Relationships; Decision Making; Finance; Financial Strategy; Information Technology; AI and Machine Learning; Digital Platforms; Technological Innovation; Intellectual Property; Copyright; Management; Growth and Development; Markets; Market Timing; Risk and Uncertainty; Strategy; Competition; Consulting Industry; Consulting Industry
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Nagle, Frank, Sam Boysel, and Susan Pinckney. "AI at QuantumBlack: McKinsey’s Open Source Dilemma." Harvard Business School Teaching Note 725-473, June 2025.
  • 01 Aug 2011
  • Research & Ideas

Immigrant Innovators: Job Stealers or Job Creators?

IBM. But the program also has granted thousands of visas to India-based technology services companies that have US entities, including Infosys, Wipro, and Tata Consultancy Services. As with any controversial... View Details
Keywords: by Carmen Nobel; Technology
  • 18 Oct 2016
  • Op-Ed

Why Business Should Invest in Community Health

skilled employees for three weeks to non-profit health organizations to provide pro bono consulting and technology services. It focuses on a handful of projects each year selected from an applicant pool of... View Details
Keywords: by John Quelch, Howard Koh, and Pamela Yatsko; Health
  • 13 Feb 2017
  • Research & Ideas

Paid Search Ads Pay Off for Lesser-Known Restaurants

maybe they don’t. Why don’t we collaborate on an experiment testing their impact?” That was music to Donaker’s ears. Yelp had run experiments to optimize advertisements and had consultants try to figure out the impact of ads. But in the... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

"mountain of treasure." Dresser sought Komatsu's design technology and a cash infusion for plant modernization and capital expenditures. Komatsu hoped to become a successful global player, so it wanted better North American... View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • 17 Nov 2011
  • Sharpening Your Skills

Sharpening Your Skills: Organizational Design

Questions To Be Answered: What are the best techniques for fostering innovation in multicultural teams? I want my functional experts to influence high-level strategy. How can managers get the best thinking out of support staff? What role does information View Details
Keywords: Re: Ranjay Gulati & Raffaella Sadun
  • 26 Apr 2010
  • Research & Ideas

When Other Companies Compete Like Crazy, Dare to Be Different

studies on companies including Microsoft, Sony, and Intel, and consults with consumer marketing companies in the area of innovation. She also serves on the board of directors of Avid Technology and the board... View Details
Keywords: by Sarah Jane Gilbert
  • 05 Sep 2000
  • What Do You Think?

Whither the Information Economy?

end is knowledge. As he puts it, "to gain more knowledge, we will have to think more." In his view, information is no substitute for thinking and knowledge. Nor, in the opinion of Suresh Annappindi, has new technology... View Details
Keywords: by James Heskett
  • 23 Nov 2009
  • Research & Ideas

Management’s Role in Reforming Health Care

Bohmer teaches an MBA course on health-care operations management, codirects the joint MD/MBA program, and serves as faculty chair for two Executive Education programs in health-care delivery. A native of New Zealand, he teaches and View Details
Keywords: by Martha Lagace; Health
  • 19 Jun 2012
  • First Look

First Look: June 19

For decades, management consultants and the popular business press have urged large firms to flatten their hierarchies. Flattening (or delayering, as it is also known) typically refers to the elimination of layers in a firm's... View Details
Keywords: Sean Silverthorne
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