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  • 06 Jan 2020
  • Research & Ideas

Motivate Your High Performers to Share Their Knowledge

salesperson handles those issues slightly differently. It’s hard to train for that because everyone has a different style and way of talking to customers.” Tackling reticence and resistance at a call center For the study, Stanton and his... View Details
Keywords: by Michael Blanding
  • 2022
  • Book

Productive Tensions: How Every Leader Can Tackle Innovation's Toughest Trade-Offs

By: Chris Bingham and Rory McDonald
Why is leading innovation in nascent business environments so distressingly hit-or-miss? More than 90% of high-potential ventures don’t reach their projected targets. Surveys show that 80% of executives consider innovation crucial to their growth strategy, but only 6%... View Details
Keywords: Growth and Development Strategy; Innovation and Management; Organizational Culture; Leadership Style; Decision Making
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  • 13 Oct 2009
  • Research & Ideas

7 Lessons for Navigating the Storm

No one can be an effective leader in a crisis by attempting to go it alone. Leaders must be the first to recognize this reality and plan accordingly." The seven leadership lessons include: Face reality, starting with yourself. Don't... View Details
Keywords: by Martha Lagace
  • 27 Mar 2024
  • Blog Post

Video: Inspirational Women in Business

a specific title. Meaning, what you say is what you do. Eunjin Lee (MBA 2025): Empathy, integrity— Aastha Bhardwaj (MBA 2025): Mentorship, effective delegation— Whitley Cargile (MBA 2025): High emotional intelligence— Briti Ghosh (MBA... View Details
  • 2014
  • Working Paper

The Contract Year Phenomenon in the Corner Office: An Analysis of Firm Behavior During CEO Contract Renewals

By: Ping Liu and Yuhai Xuan
This paper investigates how executive employment contracts influence corporate financial policies during the final year of the contract term, using a new, hand-collected data set of CEO employment agreements. On the one hand, the impending expiration of fixed-term... View Details
Keywords: Management Style; Contracts; Behavior; Employment
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  • January 2024 (Revised May 2024)
  • Case

Uncle Nearest: Creating a Legacy

By: Hise Gibson, Archie L. Jones, Nicole Gilmore and Ai-Ling Jamila Malone
Fawn Weaver, as a Black woman and industry outsider in a capital-intensive, highly regulated, competitive and male-dominated spirits industry, successfully overcame numerous obstacles to launch a premium American whiskey brand, Uncle Nearest in 2017, which became the... View Details
Keywords: Advertising; Business Startups; Customer Focus and Relationships; Decisions; Forecasting and Prediction; Age; Ethnicity; Gender; Entrepreneurship; Working Capital; Innovation Leadership; Innovation Strategy; Intellectual Property; Trademarks; Leadership Style; Growth and Development; Growth and Development Strategy; Product Marketing; Product Launch; Marketing Strategy; Mission and Purpose; Organizational Culture; Private Ownership; Performance Effectiveness; Strategic Planning; Problems and Challenges; Prejudice and Bias; Social Issues; Competition; Competitive Strategy; Expansion; Entrepreneurial Finance; Food and Beverage Industry; Tourism Industry; United States; Tennessee; France
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  • 01 Sep 2023
  • News

Alumni and Faculty Books

Edited by Margie Kelley The Happiness Handbook By Landon Carter (MBA 1967) Marshall and McClintic Publishing Have you ever wished you had the instruction manual for being a happy human on planet Earth? This book will answer some of life’s fundamental questions: Who am... View Details
  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

styles of noteworthy leaders or learning what effective leaders do and trying to emulate them (and most certainly not from merely being in a leadership position or position of authority). If you are not... View Details
Keywords: Sean Silverthorne
  • 11 Jul 2023
  • Blog Post

Second Life: Reflections on Complementing Success with an Encore Career

decline. “I need to keep my professional skills in play, or they will atrophy.” The path ahead, however, remained unclear. Kloeblen was not sure how his executive experience could translate into one, or multiple, roles, what kinds of roles were available, and how these... View Details
  • 03 Jul 2008
  • What Do You Think?

Are Followers About to Get Their Due?

may not help since it will depend on the style and type of leader ...." In Linda Joy Ortiz' words, "I do not think individuals would benefit from classes on followership ... following is basically an instinct and has more to do... View Details
Keywords: by Jim Heskett
  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

change has driven: The rise of knowledge work Trends toward flatter, less hierarchical organizations and recognition of the value-creation of frontline workers Increasing diversity and globalization, creating an awareness of different communication View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • March 2017 (Revised September 2017)
  • Case

Facebook Fake News in the Post-Truth World

By: John R. Wells and Carole A. Winkler
In January 2017, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The election of Donald Trump as the next president of the United States in November 2016 had triggered a national storm of protests, and many attributed Trump’s victory to... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Information Infrastructure; Digital Platforms; Internet and the Web; Mobile and Wireless Technology; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
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  • Web

Frequently Asked Questions | HBS Online

otherwise be dead-locked, maximize value creation in agreements, and resolve differences before they escalate into costly conflicts. The program provides both an analytical toolkit and interpersonal techniques for dealing effectively with... View Details
  • 09 Aug 2011
  • First Look

First Look: August 9

  PublicationsWhat to Ask the Person in the Mirror: Critical Questions for Becoming a More Effective Leader and Reaching Your Potential Author:Robert Steven Kaplan Publication:Harvard Business Publishing, 2011 Abstract Successful leaders... View Details
Keywords: Sean Silverthorne
  • 09 Aug 2021
  • Research & Ideas

OneTen: Creating a New Pathway for Black Talent

degrees, a particularly important credential in America. “Many people see the four-year degree, in effect as a proxy for the hard and soft skills that are necessary to be successful in the workplace,” Frazier said in the Bain interview.... View Details
Keywords: by Rawi E. Abdelal, Katherine Connolly Baden, and Boris Groysberg
  • January 2008
  • Article

Where Will We Find Tomorrow's Leaders?

By: Linda A. Hill
Unless we challenge long-held assumptions about how business leaders are supposed to act and where they're supposed to come from, many people who could become effective global leaders will remain invisible, warns Harvard Business School professor Hill. Instead of... View Details
Keywords: Talent and Talent Management; Globalization; Innovation Leadership; Leadership Development; Leadership Style; Situation or Environment; Personal Characteristics
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  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

proactive effort to be as effective and clear as possible in their communication to both internal and external stakeholders. Importantly, a vast majority of the initiatives that companies in our sample are implementing do not require... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 22 Jan 2013
  • First Look

First Look: Jan. 22

Additionally, wearing a heavy backpack affected participants' behavior. Specifically, it led them to be more likely to choose healthy snacks over guilt-inducing ones and boring tasks over fun ones. It also led participants to cheat less. Importantly, self-reported... View Details
Keywords: Sean Silverthorne
  • 29 Oct 2006
  • Research & Ideas

The History and Influence of Andy Grove

held against him the fact that he is an immigrant. Nor was he held back because he is of Jewish origin. When he graduated first in his engineering class at the City College of New York in 1960, he was quoted in The New York Times to the View Details
Keywords: by Sean Silverthorne; Computer
  • 17 Jan 2012
  • First Look

First Look: January 17

studies the direct effects of managers' biases and nonstandard preferences on their decisions. We review relevant psychology, economic theory and predictions, empirical challenges, empirical evidence, new directions such as behavioral... View Details
Keywords: Sean Silverthorne