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- All HBS Web (787)
- Faculty Publications (86)
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
[Maurer posts photos and impressions of Panama on his blog, The Power and the Money—Ed.] Q: What are you working on next? Will you be doing more research in this area? A: Right now, I'm finishing what I consider an academic trilogy. My... View Details
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
overlook our most powerful tool for effecting change: our own thoughts. Through a variety of exercises called Think Keys, Zaltman guides the reader through the mind’s most important unconscious and conscious dynamics. Zaltman has used... View Details
Keywords: Dina Gerdeman
- 22 May 2018
- First Look
New Research and Ideas, May 22, 2018
Safaris find a sustainable growth path that will allow it to profitably expand its business and meet its shareholders’ interests while still achieving its priority purposes of protecting and investing in the ecosystems and communities on which its services are based?... View Details
Keywords: Dina Gerdeman
- 06 Mar 2006
- Research & Ideas
Four Strategies for Making Concessions
concessions will be more powerful when your counterpart views your initial demands as serious and reasonable. When it comes to labeling, there are a few rules to follow. First, let it be known that what you have given up (or what you have... View Details
Keywords: by Deepak Malhotra
- 25 Oct 2016
- First Look
October 25, 2016
understanding of how consumers adopt innovations with how firms effectively acquire, serve, and retain customers. The result is a lens through which to view the commercial potential of innovations and a powerful vehicle for placing a... View Details
Keywords: Sean Silverthorne
- 09 Nov 2021
- Research & Ideas
The Simple Secret of Effective Mentoring Programs
company that operates a call center in which workers handle customer inquiries about purchasing new digital products and services, including phone, TV, and internet service. Though the company already had a robust training program in... View Details
Keywords: by Jay Fitzgerald
- 19 Apr 2010
- Research & Ideas
The History of Beauty
autonomy beauty companies have to shape ideals. Unilever's current Dove marketing campaign, which uses senior women as models to make the point that one can be beautiful beyond one's 30s, shows that a large company has the power to... View Details
- 23 Apr 2012
- Research & Ideas
How to Brand a Next-Generation Product
indicating that the product was markedly different than Xeon, its 32-bit predecessor. These types of processors power huge computer servers, which play vital roles in companies' day-to-day operations. Servers are a major expenditure, and... View Details
Keywords: by Carmen Nobel
- 01 Jun 2024
- News
Alumni Achievement Awards 2024
Photographed by Susan Young; Edited by Julia Hanna MORE ON THE RECIPIENTS Read more about the 2024 recipients, and learn about past recipients. ALUMNI ACHIEVEMENT AWARDS SITE MORE ON THE RECIPIENTS Read more about the 2024 recipients, and learn about past recipients.... View Details
- 01 Jun 2023
- News
Buy Big, Sell Small
cofounder of ApnaKlub, a wholesale digital platform that helps kirana owners aggregate their buying power and access credit tools and other services. “These are micro businesses that run on tight margins. If shopkeepers run out of... View Details
- 17 Aug 2009
- Research & Ideas
Quantifying the Economic Impact of the Internet
President.” All of these activities either are subsidized by advertisers, or take the place of traditional advertising, information search, and purchasing and banking transactions. Free access to information entertainment, along with... View Details
- September 2019 (Revised September 2019)
- Case
Facebook Fake News in the Post-Truth World
By: John R. Wells, Carole A. Winkler and Benjamin Weinstock
In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
Wells, John R., Carole A. Winkler, and Benjamin Weinstock. "Facebook Fake News in the Post-Truth World." Harvard Business School Case 720-373, September 2019. (Revised September 2019.)
- 28 Mar 2017
- First Look
First Look at New Research, March 28
that permits away-from-the-table moves to favorably alter the underlying setup, and a “final no.” Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52030 Harvard Business School Case 717-028 Brexit No abstract available. View Details
Keywords: Sean Silverthorne
- 17 Nov 2009
- First Look
First Look: Nov. 17
likelihood of earning LEED credits, and their influence on the building's environmental performance. Purchase this case: http://cb.hbsp.harvard.edu/cb/product/610008-PDF-ENG Purchase Supplement (B):... View Details
Keywords: Martha Lagace
- 24 Feb 2015
- First Look
First Look: February 24
Prosperity In 2014, Khuram Mir, CEO of HN Agri Serve, an innovative apple orchard company in the Kashmir region of Northern India, wonders about the best growth strategy for his company. Purchase this case:... View Details
Keywords: Sean Silverthorne
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
far simpler and much more powerful than traditional ABC. "Time-driven" ABC, introduced in a recent Harvard Business Review,1 requires obtaining information on only two parameters: the cost per hour of each group of resources... View Details
Keywords: by Robert S. Kaplan
- 06 Aug 2021
- Book
Steve Jobs and the Rise of the Celebrity CEO
careers of Oprah Winfrey, Elon Musk, and Jobs, who used their charisma to champion their ambitious vision, create revolutionary new products and services, and attain power and influence. In this excerpt from the book, Tedlow discusses how... View Details
Keywords: by Dina Gerdeman
- 13 Mar 2012
- First Look
First Look: March 13
MaterialsFonterra David E. Bell and Mary ShelmanHarvard Business School Case 512-003 In 2011, Fonterra, the world's largest processor and exporter of dairy products, needed to reposition its business to take advantage of rising demand in emerging markets in Asia. View Details
Keywords: Sean Silverthorne
- 01 Feb 1999
- News
Too Much of a Good Thing?
technology adds an increasingly dynamic dimension by dint of its exponential power to boost output while reducing costs through speed and efficiency. Another feature of technology, its ability to produce innovation, can also quickly... View Details
Keywords: Garry Emmons
- 29 Jan 2024
- News
On the Road to Recovery
Alejandro Moreno (MBA 1988) didn’t know much about travel nursing when he met a fellow entrepreneur by chance at a child’s birthday party in 2003. The man was considering starting a new business providing short-term staffing assistance to hospitals around the country.... View Details