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  • Research Summary

Managing sustainability in supply chains

By: Michael W. Toffel
I am examining codes of conduct, management process standards, and government voluntary programs that address environmental and labor issues, seeking to understand what enables some of these programs to actually deliver on their promise of distinguishing organizations... View Details
Keywords: Environment; Environmental Performance; Environmental Regulation; Environmental Strategy; Regulation; Supply Chain; Supply Chain Management; Manufacturing Industry; Auto Industry; Service Industry; Construction Industry; United States; California
  • 14 Jan 2002
  • Research & Ideas

Countries on the Cusp: The Power of Nationalism

as the use of the symbol of the nation for a specific political, economic, or cultural purpose. It's the idea of the nation as a group of people connected to a project of some sort. Sometimes these projects... View Details
Keywords: by Martha Lagace
  • 08 May 2023
  • Research & Ideas

How Trump’s Anti-Immigrant Rhetoric Crushed Crowdfunding for Minority Entrepreneurs

but that gap triples during periods of high public anxiety over immigration in the United States. “When there is the greatest anxiety, we see this funding shortfall.” Banks have historically rejected loan applications from Black, Asian,... View Details
Keywords: by Scott Van Voorhis

    An Anatomy of Crypto-Enabled Cybercrimes

    The advent of cryptocurrencies and digital assets holds the promise of improving financial systems by offering cheap, quick, and secure transfer of value. However, it also opens up new payment channels for cybercrimes. Assembling a diverse set of public on- and... View Details
    • September 2006 (Revised November 2007)
    • Case

    Patrimonio Hoy: A Financial Perspective

    By: Arthur I Segel, Michael Chu and Gustavo A. Herrero
    Patrimonio Hoy, a program targeting the housing needs of low-income families launched by CEMEX, a major Mexican corporation and a leading global cement company, has gone from a market research project to a highly visible initiative in 22 cities and has earned public... View Details
    Keywords: Diversification; Housing; Income; Corporate Social Responsibility and Impact; Emerging Markets; Finance; Mexico
    Related
    • 22 Oct 2015
    • Blog Post

    Why We Recruit: 3M

    3M’s Business Development, Sales and Marketing functions. Members of this leadership development program lead individual internal consulting projects across the company’s 27 divisions to drive growth and profitability through a variety of... View Details
    Keywords: Manufacturing
    • 18 Mar 2014
    • Blog Post

    BaubleBar Brought to Life, and Other Tales of Joining a Start-up

    big screen. Our virtual conversation is live!Julia is the Director of Business Development at BaubleBar, and oversees the company’s global digital and offline partnerships. Before HBS, Julia never worked in retail, but had lots of good... View Details
    Keywords: Entrepreneurship; Technology; Consumer Products / Retail
    • Research Summary

    Personal Data in Marketing

    By: John A. Deighton
    Between 10% and 20% of all marketing activity in the United States, and a smaller proportion internationally, relies on data about individuals, whether personally identifying or pseudonomized. These data flow across a system of established and emerging firms operating... View Details
    Keywords: Data; Personal Data; Information Technology; Industry Structure; Marketing
    • 2010
    • Working Paper

    Conceptual Foundations of the Balanced Scorecard

    By: Robert S. Kaplan
    David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article (Kaplan & Norton, 1992). The article was based on a multi-company research project to study performance measurement in companies whose intangible assets played a central role... View Details
    Keywords: Asset Management; Balanced Scorecard; Management Systems; Performance Improvement; Strategy
    Related
    • March 2021 (Revised August 2022)
    • Case

    Seeding and Selling Asana

    By: Jeffrey F. Rayport, Susie Ma and Amram Migdal
    In December 2019, Oliver Jay, Asana’s Chief Revenue Officer (CRO), was reconsidering his go-to-market (GTM) strategy. Asana was cloud-based work management software that enabled users to break up projects into discrete tasks that could be assigned, scheduled, and... View Details
    Keywords: SaaS; Customer Journey; Business Model; Business Organization; Change Management; Growth and Development Strategy; Growth Management; Marketing Channels; Marketing Strategy; Product Marketing; Organizational Change and Adaptation; Organizational Design; Organizational Structure; Digital Platforms; Internet and the Web; Technology Industry; United States
    Related
    • March 2012
    • Article

    Macroeconomic Policy and U.S. Competitiveness

    By: Richard H.K. Vietor and Matthew Weinzierl
    The United States is on a glide path to fiscal disaster, with experts projecting that the federal government will take in far less money than it spends-indefinitely. Our current fiscal policy is eroding competitiveness in several ways, and business conditions in the... View Details
    Keywords: Macroeconomics; Government and Politics; Financial Crisis; Policy; Competition; Public Administration Industry; United States
    Related
    • 09 Mar 2015
    • Research & Ideas

    Why Entrepreneurs Should Go Work for Government

    School who has created a new MBA course, Public Entrepreneurship. "The course allows students to consider the alternative that government can work—or they can help make it work." “We have many talented people in government, but... View Details
    Keywords: by Michael Blanding
    • 07 May 2013
    • First Look

    First Look: May 7

      Publications 2006 Review of Financial Studies Unstable Equity: Combining Banking with Private Equity Investing By: Fang, Lily H., Victoria Ivashina, and Josh Lerner Abstract—Bank-affiliated private equity groups account for 30% of all... View Details
    Keywords: Carmen Nobel
    • Profile

    Paul Scharfman

    public funding to upgrade the Reeseville, Wisconsin, water treatment plant, which processes his company’s effluent. “It’s important to assist projects that can upgrade local infrastructure and support... View Details
    Keywords: Manufacturing; Retail
    • 10 Feb 2023
    • Research & Ideas

    COVID-19 Lessons: Social Media Can Nudge More People to Get Vaccinated

    Public health officials who took to social media to push people to get the COVID-19 vaccine may have wondered if they were screaming into a void. Over the course of the pandemic, health agencies around the world—ranging from the World... View Details
    Keywords: by Scott Van Voorhis; Health; Technology
    • 20 Sep 2006
    • Research & Ideas

    The Power of Ordinary Practices

    management in seven companies identify teams working full-time on projects that demanded creativity. We ended up studying 238 professionals in 26 project teams in 7 companies in 3 different industries. They... View Details
    Keywords: Re: Teresa M. Amabile
    • 01 Oct 2014
    • Blog Post

    A Summer Internship: Sparking Curiosity

    Classes started the other week and I am settling into the busy hum of case studies, student club events and catching up with classmates. Each conversation is a new opportunity to reflect upon my summer experience. Looking back, my time at... View Details
    Keywords: Health Care; Technology
    • 13 Aug 2021
    • Blog Post

    Exploring Racial Justice with the Scaling Minority Businesses Course

    work on real-world projects with Black and Latinx-led businesses in Greater Boston – a proximate learning experience that seemed like exactly the opportunity I was seeking. The course itself consisted of a mix of lectures, a live case,... View Details
    • July 2016 (Revised January 2017)
    • Case

    Banking on Change: Aligning Culture and Compensation at Morgan Stanley

    By: Malcolm S. Salter
    This case study was prepared as part of a research project on Culture, Conduct, and Governance in Financial Firms. The objective of this project is to compare and contrast the efforts of U.S. and European banks to induce changes in organization culture in the aftermath... View Details
    Keywords: Business or Company Management; Corporate Accountability; Ethics; Organizational Culture; Corporate Governance; Banks and Banking; United States; Europe
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    • Teaching

    Overview

    By: John D. Macomber
    Teaching and research interests center around the matching of private and instituional capital into large public infrastructure and resilience projects that shape the future of cities and urban environments around the world. The world's population is increaslingly... View Details