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Show Results For

  • All HBS Web  (830)
    • People  (1)
    • News  (144)
    • Research  (590)
    • Multimedia  (2)
  • Faculty Publications  (332)
← Page 11 of 830 Results →
  • 05 Feb 2024
  • Research & Ideas

The Middle Manager of the Future: More Coaching, Less Commanding

Middle managers aren’t going extinct. They’re evolving. Once a wasteland where careers stalled or abruptly ended in layoffs, middle management has adapted and is thriving, seeing double-digit growth in some industries. Managing others is... View Details
Keywords: by Ben Rand
  • 26 Sep 2006
  • First Look

First Look: September 26, 2006

  Working PapersScale Without Mass: Business Process Replication and Industry Dynamics Authors:Erik Brynjolfsson, Andrew McAfee, Michael Sorell, and Feng Zhu Abstract Since the mid-1990s, productivity growth has accelerated in the U.S.... View Details
Keywords: Sean Silverthorne
  • 26 Apr 2023
  • In Practice

Is AI Coming for Your Job?

irrelevant construct when considering how to harness generative AI’s capabilities. Processes ranging from negotiating contracts with vendors to developing marketing messages will be redesigned from the ground up in order to exploit the... View Details
Keywords: by Kristen Senz; Technology

    W. Earl Sasser

    Earl Sasser is a Baker Foundation Professor at Harvard Business School and has been a member of the faculty there since 1969. He received a B.A. in Mathematics from Duke University in 1965, an MBA from the University of North Carolina in 1967, and a Ph.D. in... View Details

    Keywords: airline; automotive; banking; broadcasting; communications; construction; credit card; education industry; entertainment; fast food; hotels & motels; insurance industry; marketing industry; oil & gas; restaurant; retailing; service industry; sports; tourism; transportation
    • February 1996
    • Case

    TRW's Information Services Division: Strategic Human Resource Management

    By: Michael Beer and Gregory C. Rogers
    Looks at a change effort initiated by a human resources manager within a division of TRW. The effort utilizes a change process to try to deal with some of the division's issues around organizational effectiveness, especially that of a long-term strategy. In so doing,... View Details
    Keywords: Human Resources; Change Management; Organizational Change and Adaptation; Managerial Roles; Strategy; Problems and Challenges
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    Beer, Michael, and Gregory C. Rogers. "TRW's Information Services Division: Strategic Human Resource Management." Harvard Business School Case 496-003, February 1996.
    • April 2024
    • Supplement

    Cyrus 3.0: Turning a Traditional Business Model on Its Head (B)

    By: James Heskett
    The objective of improved work-life balance is achieved. However, it prompts a discussion of whether management should take on special events during what is now a long weekend in order to improve the bottom line even more. The case raises questions about other... View Details
    Keywords: Business Model; Organizational Change and Adaptation; Work-Life Balance; Strategic Planning; Profit
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    Heskett, James. "Cyrus 3.0: Turning a Traditional Business Model on Its Head (B)." Harvard Business School Supplement 924-305, April 2024.
    • August 1981 (Revised December 1995)
    • Background Note

    Orientation for Viewing ""Twelve O'Clock High""

    Orients the student to the film "Twelve O'Clock High." Contains a list of the characters and exhibits summarizing the evolution of the organization structure of the 918th bomber group during the film. Also provides for student note taking on various stages in the... View Details
    Keywords: Organizational Change and Adaptation; Organizational Structure
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    Miles, Robert H. Orientation for Viewing ""Twelve O'Clock High"". Harvard Business School Background Note 382-016, August 1981. (Revised December 1995.)
    • February 2018
    • Case

    Qualtrics (A)

    By: Doug J. Chung and James M. Lattin
    Qualtrics was an online survey research platform and since the beginning, the company had relied entirely on an inside sales model—sales done remotely without face-to-face contact with clients. The low-cost inside sales model, along with an emphasis on a strong sales... View Details
    Keywords: Sales Strategy; Inside Sales Model; Sales; Strategy; Growth and Development Strategy; Organizational Change and Adaptation
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    Chung, Doug J., and James M. Lattin. "Qualtrics (A)." Harvard Business School Case 518-082, February 2018.
    • 15 May 2017
    • Working Paper Summaries

    Flexing the Frame: TMT Framing and the Adoption of Non-Incremental Innovations in Incumbent Firms

    Keywords: by Ryan Raffaelli, Mary Ann Glynn, and Michael Tushman
    • Program

    Strategy: Building and Sustaining Competitive Advantage

    geography Distinguish between short-run gains and lasting competitive advantage Adapt your strategy to market shifts and your organization's changing ambitions Transform ideas into successful action plans Know when to initiate a strategy... View Details
    • Program

    Private Equity and Venture Capital

    and Venture Capital raises your level of investment expertise. As you examine the full range of industry models—from venture capital to growth equity to buyouts—you will learn how to build more effective investment strategies for your firm and View Details
    Keywords: Finance; Finance
    • June 2, 2020
    • Article

    How to 'Re-engineer' Your Business for Safety

    By: Hubert Joly
    Process reengineering was a massive trend in the 1990s. By focusing on improving either cost, quality, or service, a company could gain benefits in all three categories. Today, the principles that underpin process reengineering can be applied anew, with safety as a... View Details
    Keywords: Re-engineering; COVID; Safety; Performance Improvement; Organizational Change and Adaptation
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    Joly, Hubert. "How to 'Re-engineer' Your Business for Safety." Harvard Business Review Digital Articles (June 2, 2020).
    • April 2002 (Revised September 2003)
    • Case

    Stephen Brown at John Hancock Financial Services

    By: Robin J. Ely
    Describes a major organizational transformation process at John Hancock Financial Services in which CEO Stephen Brown takes a series of measured steps to turn the old-line mutual insurance company into a competitive, performance-oriented financial services firm. At the... View Details
    Keywords: Change Management; Leadership; Organizational Change and Adaptation; Organizational Culture; Alignment; Competitive Strategy; Financial Services Industry
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    Ely, Robin J. "Stephen Brown at John Hancock Financial Services." Harvard Business School Case 402-048, April 2002. (Revised September 2003.)
    • October 1976
    • Background Note

    Industry Structural Change

    By: Michael E. Porter
    Presents a framework for understanding and predicting industry structural change. Examines 1) the important underlying forces causing structural change, 2) the key relationships among industry elements in the process of change, and 3) some implications of change for... View Details
    Keywords: Framework; Industry Structures; Organizational Change and Adaptation; Organizational Structure; Strategy; Corporate Strategy
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    Porter, Michael E. "Industry Structural Change." Harvard Business School Background Note 377-051, October 1976.
    • 02 Jan 2024
    • Research & Ideas

    10 Trends to Watch in 2024

    The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
    Keywords: by Rachel Layne
    • Web

    Live from Klarman Hall - Alumni

    changed by AI and the core processes of sciences, like biology and physics, can be accelerated to where we could get a hundred years of development in a decade? What is likely to change? What will remain the same? How should we think... View Details
    • April 2000
    • Supplement

    GE's Two-Decade Transformation: Interview with Jack Welch, November 1999 (Video)

    By: Christopher A. Bartlett
    An interview with Jack Welch on his views of the current status of GE's two-decade transformation and his changing role in leading it. Among topics discussed include his views of GE as a learning organization, the process of change that allowed GE's transformation to... View Details
    Keywords: Leading Change; Transformation; Organizational Change and Adaptation; Problems and Challenges; Change Management; Management Succession; Managerial Roles
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    Bartlett, Christopher A. "GE's Two-Decade Transformation: Interview with Jack Welch, November 1999 (Video)." Harvard Business School Video Supplement 300-508, April 2000.
    • 2020
    • Working Paper

    Novel Risks

    By: Robert S. Kaplan, Herman B. "Dutch" Leonard and Anette Mikes
    All organizations practice some form of risk management to identify and assess routine risks in their operations, supply chains, strategy, and external environment. These risk management policies, however, fail in the presence of novelty. Novel risks arise from... View Details
    Keywords: Risk Management; Policy; Failure; Organizational Change and Adaptation
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    Kaplan, Robert S., Herman B. "Dutch" Leonard, and Anette Mikes. "Novel Risks." Harvard Business School Working Paper, No. 20-094, March 2020. (Revised May 2020.)
    • April 2024
    • Case

    Cyrus: Turning a Traditional Business Model on Its Head (A)

    By: James Heskett
    The loss of the lease at their Michelin-starred Cyrus 1.0 in Sonoma County, California gives the partners an opportunity to shut down and rework a “broken” business model, one with labor intensive experiences six or seven nights a week, high burnout, high... View Details
    Keywords: Business Model; Retention; Organizational Change and Adaptation; Leasing; Work-Life Balance; Strategic Planning; Loss; Profit; Working Conditions; California
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    Heskett, James. "Cyrus: Turning a Traditional Business Model on Its Head (A)." Harvard Business School Case 924-303, April 2024.
    • Program

    Driving Digital Strategy

    practices from companies that have successfully navigated through the digital turbulence and also examine those that struggled. This will help you gain the foresight to anticipate disruptions, the adaptability to pivot with agility, and... View Details
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