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- All HBS Web
(2,340)
- People (18)
- News (922)
- Research (1,015)
- Events (1)
- Multimedia (3)
- Faculty Publications (309)
- Web
Drivers of Competitiveness - Institute For Strategy And Competitiveness
for thinking about multiple dimensions of the environment and the way they interact. Clusters are concentrations of firms in particular fields, including suppliers, supporting services View Details
- 03 Oct 2023
- Research Event
Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips
How are you going to do that? How do you fill yourself up to be a whole person, a full person of kindness, of grace, and being able to offer that into the world along with all the wonderful skills you all... View Details
Keywords: by HBS Staff
- November 2010 (Revised April 2011)
- Case
Aman Resorts
By: Eugene Soltes and Aldo Sesia
This case describes the operating model and philosophy of this high-end set of global properties. Aman relies on employees taking considerable initiative to deliver the highest quality personalized service in the hospitality industry. The case also highlights Aman's... View Details
Keywords: Business Model; Customer Focus and Relationships; Customer Satisfaction; Globalized Firms and Management; Employees; Service Delivery; Business Strategy; Accommodations Industry
Soltes, Eugene, and Aldo Sesia. "Aman Resorts." Harvard Business School Case 111-012, November 2010. (Revised April 2011.) (request a courtesy copy.)
- 15 Jun 2021
- News
June 2021 Books and Podcasts
Hajim (MBA 1964) and Glenn Plaskin Skyhorse On the Road Less Traveled is the story of Edmund Hajim, an American financier and philanthropist who rises from dire childhood circumstances to achieve... View Details
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
as customer acquisition, on-time delivery, developing new services and products, and running efficiently. But operating performance is also a result; it is derivative of human... View Details
Keywords: by Benson Shapiro
- 25 Aug 2010
- News
Games, Parties, Pranks, and Celebrations
hand, and, in her comments on an ITT case, described how she would look down CEO Harold Geneen’s “deep throat” when he berated her. The section gave her a standing ovation. 1975B. We played Section Bingo. A Bingo card with classmates’ names was passed out to everyone... View Details
- 19 Feb 2014
- News
Racist Umpires and Monetary Ministers
Keywords: Arts, Sports, Language, Driving, and Other Schools; Arts, Sports, Language, Driving, and Other Schools; Arts, Sports, Language, Driving, and Other Schools; Arts, Sports, Language, Driving, and Other Schools; Arts, Sports, Language, Driving, and Other Schools; Arts, Sports, Language, Driving, and Other Schools
- 14 Feb 2005
- Research & Ideas
Desktop Search and Revenue Streams
accessible and useful to you,'" he said. Like Yahoo, Google also recently launched a desktop search product. Mark Kroese, general manager of information services and... View Details
Keywords: by Julie Jette
- Web
Payment and Financial Aid - HBS Online
Payment Methods Loans Grants Payment Methods We accept payments via credit card, wire transfer, Western Union, and (when available) bank loan. We also allow you to split your payment across two separate credit card transactions or send a... View Details
- 2012
- Book
Sleeping with Your Smartphone: How to Break the 24-7 Habit and Change the Way you Work
By: Leslie A. Perlow
Does it have to be this way? Can't resist checking your smartphone or mobile device? Sure, all this connectivity keeps you in touch with your team and the office—but at what cost? In "Sleeping with Your Smartphone," Leslie Perlow reveals how you can disconnect and... View Details
Keywords: Time Management; Internet and the Web; Groups and Teams; Performance Productivity; Globalized Firms and Management; Service Industry
Perlow, Leslie A. Sleeping with Your Smartphone: How to Break the 24-7 Habit and Change the Way you Work. Harvard Business Review Press, 2012.
- 19 May 2023
- Blog Post
Creating and Nurturing a Sense of Belonging at HBS
Throughout my life I have always looked for a sense of community. A group of people I could depend on, who may or may not have shared similar interests but always supported me in personal growth and... View Details
- 06 Aug 2021
- Book
Steve Jobs and the Rise of the Celebrity CEO
and services inextricably linked to bosses with outsized personalities. Think Jeff Bezos of Amazon, Steve Jobs of Apple, and Elon Musk of Tesla. All these leaders have one... View Details
Keywords: by Dina Gerdeman
- 10 Jan 2005
- Research & Ideas
Motivation and the Cross-Sector Alliance
Bimbo's institutional relations manager, "Over time, Don Lorenzo's personal values have permeated Bimbo's philosophy." Utilitarianism Collaborations may also fulfill a very practical function: to satisfy partners' organizational... View Details
- 04 Jun 2001
- Research & Ideas
RealNetworks, CNET, and Judo Strategy
opportunities to do new things that would otherwise be impossible," he continued, "all the while providing organizations with the power to personalize their services View Details
Keywords: by Jim Aisner
- March 2022
- Case
In Data We Trust: Be Mobile Africa and Furthering Financial Inclusion Across the African Continent
By: Lauren Cohen, Grace Headinger and Pierre Marchesseault
To Cédric Jeannot, leveraging technology to promote financial inclusion was personal. After no established financial institution would accept his technology platform to lower transaction costs for free, Jeannot launched FinTech company Be Mobile Africa in May 2020.... View Details
Keywords: Finance; Fintech; Emerging Market; Fundraising; Financial Inclusion; Strategy; Expansion; Management; Entrepreneurship; Personal Finance; Corporate Social Responsibility and Impact; Growth and Development Strategy; Financial Services Industry; Financial Services Industry; Africa; Togo; Nigeria; Ghana
Cohen, Lauren, Grace Headinger, and Pierre Marchesseault. "In Data We Trust: Be Mobile Africa and Furthering Financial Inclusion Across the African Continent." Harvard Business School Case 222-073, March 2022.
- Web
Published CSV Cases - Institute For Strategy And Competitiveness
health care insurance industry. Its founder Adrian Gore believed that the company's products needed to not only make money but have a positive impact on society. Using its Vitality Wellness program as its strategic lynchpin, Discovery expanded into other insurance... View Details
- 01 Dec 2006
- News
Over 50 and Job Hunting?
currency is the ability to make a positive first impression. “Your attitude, body language, and energy can dispel ageist stereotypes in the first five minutes,” Lassiter states. Although layoffs or extended résumé gaps may have an impact... View Details
- 01 Mar 2018
- News
March 2018 Alumni and Faculty Books
an in-depth analysis of the opportunities and challenges, both traditional and contemporary, of doing business in India. Great Service Made Simple by Frederic B. Sargent (OPM... View Details
- Fast Answer