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  • All HBS Web  (675)
    • News  (256)
    • Research  (303)
    • Events  (5)
    • Multimedia  (33)
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Show Results For

  • All HBS Web  (675)
    • News  (256)
    • Research  (303)
    • Events  (5)
    • Multimedia  (33)
  • Faculty Publications  (236)
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  • September 2019 (Revised February 2020)
  • Teaching Note

Commonwealth Bank of Australia: Unbanklike Experimentation

By: Ryan W. Buell and Leslie K. John
Email mking@hbs.edu for a courtesy copy.

This Teaching Note explains the theory of the case and teaching plan for the case: Commonwealth Bank of Australia: Unbanklike Experimentation (619-018). In August 2017,... View Details
Keywords: Transparency; Experimentation; Banks and Banking; Credit Cards; Customer Focus and Relationships; Competitive Strategy; Banking Industry; Australia
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Buell, Ryan W., and Leslie K. John. "Commonwealth Bank of Australia: Unbanklike Experimentation." Harvard Business School Teaching Note 620-041, September 2019. (Revised February 2020.)
  • 2018
  • Working Paper

Fostering Positive Team Relational Dynamics: The Power of Interaction Scripts as a Resource for Change

By: Michael Lee, Melissa Mazmanian and Leslie Perlow
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Lee, Michael, Melissa Mazmanian, and Leslie Perlow. "Fostering Positive Team Relational Dynamics: The Power of Interaction Scripts as a Resource for Change." Working Paper, June 2018.
  • September 2015 (Revised August 2016)
  • Case

Srivathsan Canchi at eBay Inc.

By: Leslie Perlow, Eunice Eun and Wenjie Ma
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Perlow, Leslie, Eunice Eun, and Wenjie Ma. "Srivathsan Canchi at eBay Inc." Harvard Business School Case 416-006, September 2015. (Revised August 2016.)
  • September 2013
  • Article

Converging to the Lowest Common Denominator in Physical Health

By: Leslie K. John and Michael I. Norton
Objective: This research examines how access to information on peer health behaviors affects one's own health behavior. Methods: We report the results of a randomized field experiment in a large corporation in which we introduced walkstations (treadmills... View Details
Keywords: Information; Behavior; Decision Choices and Conditions; Health; Health Industry
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John, Leslie K., and Michael I. Norton. "Converging to the Lowest Common Denominator in Physical Health." Special Issue on Health Psychology Meets Behavioral Economics. Health Psychology 32, no. 9 (September 2013): 1023–1028.
  • November 2002
  • Case

Profiles of the Class of 1976

By: Leslie A. Perlow and Thomas J. DeLong
Presents profiles written by six members of the HBS Class of 1976 from the 10th and 20th reunions. The six alumni represent a cross section of the class of 1976 and provide a snapshot of life at the time of the reunions. View Details
Keywords: Personal Development and Career
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Perlow, Leslie A., and Thomas J. DeLong. "Profiles of the Class of 1976." Harvard Business School Case 403-087, November 2002.
  • September 2019 (Revised January 2020)
  • Case

Noah Fisher (MBA 2016)

By: Leslie A. Perlow, Eunice Eun and Matthew G. Preble
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Perlow, Leslie A., Eunice Eun, and Matthew G. Preble. "Noah Fisher (MBA 2016)." Harvard Business School Case 420-049, September 2019. (Revised January 2020.)
  • March–April 2017
  • Article

What's the Value of a Like?: Social Media Endorsements Don't Work the Way You Might Think

By: Leslie John, Daniel Mochon, Oliver Emrich and Janet Schwartz
Brands spend billions of dollars a year on lavish efforts to establish and maintain a social media presence. But do those campaigns actually increase revenue? New research provides an answer to this question, which has vexed marketers ever since social media burst upon... View Details
Keywords: Social and Collaborative Networks; Consumer Behavior; Marketing Strategy; Digital Marketing; Social Media
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John, Leslie, Daniel Mochon, Oliver Emrich, and Janet Schwartz. "What's the Value of a Like? Social Media Endorsements Don't Work the Way You Might Think." Harvard Business Review 95, no. 2 (March–April 2017): 108–115.
  • Article

Contextualizing Patterns of Work Group Interaction: Toward a Nested Theory of Structuration.

By: Leslie Perlow, Jody Hoffer Gittell and Nancy R. Katz
Keywords: Groups and Teams; Relationships; Theory
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Perlow, Leslie, Jody Hoffer Gittell, and Nancy R. Katz. "Contextualizing Patterns of Work Group Interaction: Toward a Nested Theory of Structuration." Organization Science 15, no. 5 (September–October 2004): 520–536.
  • August 2020
  • Case

Gerald Chertavian

By: Leslie Perlow and Matthew Preble
Gerald Chertavian (HBS 1992) finds himself at a personal crossroads. It is 1999--the height of the dot com-bubble--and Chertavian and his business partners have just sold their Internet-based business for $83 million. His share of the sale’s proceeds means that he has... View Details
Keywords: Social Enterprise; Personal Development and Career; Decision Choices and Conditions
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Perlow, Leslie, and Matthew Preble. "Gerald Chertavian." Harvard Business School Case 421-030, August 2020.
  • January 2020
  • Case

The Power of Enduring Relationships

By: Leslie Perlow and Matthew Preble
Keywords: Relationships; Relationship Satisfaction
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Perlow, Leslie, and Matthew Preble. "The Power of Enduring Relationships." Harvard Business School Case 420-070, January 2020.
  • October 2019
  • Case

Mia Mends

By: Leslie Perlow and Matthew Preble
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Perlow, Leslie, and Matthew Preble. "Mia Mends." Harvard Business School Case 420-065, October 2019.
  • October 2018
  • Case

Phuc Huynh and Teach for Vietnam (A)

By: Leslie Perlow and Eunice Eun
This Harvard Business School case is about Harvard Kennedy School graduate, Phuc Huynh, who wants to establish Teach for Vietnam (TFV) in his home country and become an official Teach for All partner. It considers the concepts of giving back in one’s career and the... View Details
Keywords: Vietnam; Giving Back; Career Decisions; Education; Social Entrepreneurship; Personal Development and Career; Mission and Purpose; Leadership Development; Education Industry; Viet Nam; Asia
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Perlow, Leslie, and Eunice Eun. "Phuc Huynh and Teach for Vietnam (A)." Harvard Business School Case 419-036, October 2018.
  • 1997
  • Chapter

The Senseless Submergence of Difference: Engineers, Their Work and Their Careers

By: Leslie Perlow and L. Bailyn
Keywords: Personal Development and Career; Working Conditions; Engineering
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Perlow, Leslie, and L. Bailyn. "The Senseless Submergence of Difference: Engineers, Their Work and Their Careers." In Between Technology and Society: Technical Workers in Modern Workplaces, edited by B. Barley and J. Orr. Ithaca, NY: IRL Press, 1997.
  • 08 Dec 2015
  • First Look

December 8, 2015

that may arise. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50144 2015 The Cambridge Handbook of Consumer Psychology The Consumer Psychology of Online Privacy: Insights and Opportunities from Behavioral Decision Theory By: John, View Details
Keywords: Sean Silverthorne
  • 14 Jun 2016
  • First Look

June 14, 2016

of the Private Capital Research Institute By: Lerner, Josh, and Leslie Jeng Abstract—Private markets are becoming an increasingly important way of financing rapidly growing and mature firms, and private investors are reputed to have... View Details
Keywords: Sean Silverthorne
  • September 2024
  • Case

Annette Rodriguez

By: Leslie A. Perlow and Matthew G. Preble
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Perlow, Leslie A., and Matthew G. Preble. "Annette Rodriguez." Harvard Business School Case 425-008, September 2024.
  • December 2017 (Revised January 2020)
  • Supplement

The Campbell Home (B)

By: Leslie K. John and Matthew G. Preble
Email mking@hbs.edu for a courtesy copy.

Campbell siblings Thomas and Sally are faced with selling their childhood home. They need to make several difficult consequential decisions, all the while navigating their... View Details
Keywords: Negotiation; Negotiation Process; Strategy
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John, Leslie K., and Matthew G. Preble. "The Campbell Home (B)." Harvard Business School Supplement 918-018, December 2017. (Revised January 2020.) (Email mking@hbs.edu for a courtesy copy.)
  • 2017
  • Chapter

Toward Transparent Reporting of Psychological Science

By: Etienne P. LeBel and Leslie K. John
In this chapter we make a case for increased transparency of the methods used to obtain research findings. Although comprehensive reporting facilitates accurate assessment of a paper’s claims, the current reporting norm is secrecy, not openness. We begin by putting... View Details
Keywords: Research; Problems and Challenges
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LeBel, Etienne P., and Leslie K. John. "Toward Transparent Reporting of Psychological Science." In Psychological Science under Scrutiny: Recent Challenges and Proposed Solutions, edited by S.O. Lilienfeld and I.D. Waldman. New York: John Wiley & Sons, 2017.
  • January 2015 (Revised July 2019)
  • Case

CVS Health: Promoting Drug Adherence

By: Leslie John, John Quelch and Robert Huckman
Email mking@hbs.edu for a courtesy copy.

The case describes a program that CVS Health recently implemented to improve medication adherence, an important problem from a societal, public policy, and firm... View Details
Keywords: Medication Adherence; Affordable Care Act (ACA); Marketing Strategy; Communication Strategy; Customer Value and Value Chain; Decisions; Health Care and Treatment; Goals and Objectives; Resource Allocation; Marketing Communications; Consumer Behavior; Measurement and Metrics; Service Delivery; Behavior; Motivation and Incentives; Social Issues; Information Technology; Value Creation; Health Industry; Pharmaceutical Industry; Insurance Industry; Public Relations Industry; Retail Industry; United States
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John, Leslie, John Quelch, and Robert Huckman. "CVS Health: Promoting Drug Adherence." Harvard Business School Case 515-010, January 2015. (Revised July 2019.) (Email mking@hbs.edu for a courtesy copy.)
  • October 2002
  • Article

The Speed Trap: Exploring the Relationship between Decision Making and the Temporal Context

By: Leslie Perlow, Gerardo Okhuyson and Nelson Repenning
Keywords: Decision Making
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Perlow, Leslie, Gerardo Okhuyson, and Nelson Repenning. "The Speed Trap: Exploring the Relationship between Decision Making and the Temporal Context." Academy of Management Journal 45, no. 5 (October 2002): 931–955.
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