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  • All HBS Web  (7,335)
    • People  (43)
    • News  (2,479)
    • Research  (3,679)
    • Events  (16)
    • Multimedia  (16)
  • Faculty Publications  (2,119)
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  • 18 Jul 2016
  • Blog Post

Coming to HBS after Military Service

I had the opportunity to pursue a childhood dream of working as a ski instructor in Vail, Colorado - as well as... View Details
  • Web

RCS Cheat Sheet - Research Computing Services

Help RCS Cheat Sheet 3ms Check out the links below to quickly get started with our statistical/data services, high-throughput compute cluster, research software, and self-paced training. For additional assistance, please see our help page. Statistical and Data View Details
  • August 2019
  • Case

Kazakhstan Railways: From the Middle of Nowhere to a Center of Trade?

By: Willy Shih and Esel Çekin
This case describes the evolution of Kazakhstan's rail connectivity strategy post-collapse of the Soviet Union and its now central role in China's Belt and Road Initiative. This meant shifting from a north-south orientation towards an east-west one, as well as the... View Details
Keywords: Geopolitics; China’s Infrastructure Exports: The ‘Belt And Road’ Initiative; Logistics; Trade; Economic Growth; Geopolitical Units; Geography; Rail Transportation; Rail Industry; Transportation Industry; Central Asia; Kazakhstan; China
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Shih, Willy, and Esel Çekin. "Kazakhstan Railways: From the Middle of Nowhere to a Center of Trade?" Harvard Business School Case 620-020, August 2019.

    What Professional Service Firms Must Do to Thrive

    During times of economic turbulence, consulting, law, and accounting firms often start offering services and taking on clients they really shouldn’t, just to keep the lights on. This path is perilous. If a firm’s practices have a diffuse mix of clients and unclear... View Details

    • March 2012
    • Article

    China's Growing IT Services and Software Industry: Challenges and Implications

    By: F. Warren McFarlan, Ning Jia and Justin Wong
    The Chinese management software and IT services industry has grown dramatically over the past two decades and today is about the size of the Indian industry a decade ago. The objective of this article is to help CIOs in firms outside of China better understand the... View Details
    Keywords: Growth and Development; Information Technology; Applications and Software; Problems and Challenges; Information Technology Industry; China
    Citation
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    McFarlan, F. Warren, Ning Jia, and Justin Wong. "China's Growing IT Services and Software Industry: Challenges and Implications." MIS Quarterly Executive 11, no. 1 (March 2012).
    • 04 Dec 2023
    • Blog Post

    My Summer of Joy with the National Parks Service

    Hi all, my name is Rhea! I was lucky enough to work for the National Park Service this summer as a business management intern with the Submerged Resources Center (SRC). The SRC... View Details

      The Power of Trust

      Trust is the most powerful force underlying the success of every business. Yet it can be shattered in an instant, with a devastating impact on a company’s market cap and reputation. How to build and sustain trust requires fresh insight into why customers, employees,... View Details

      • 24 Sep 2014
      • Op-Ed

      Stop Thinking of Climate Change as a Religious or Political Issue

      You sometimes hear people say things like, "I believe in global warming" or "I don't believe in climate change." It seems odd to approach climate change in this way, as though it were a question of belief,... View Details
      Keywords: by Forest Reinhardt; Energy; Utilities
      • Web

      Research Staff Services - Faculty & Research

      Research Services Research Staff Services 1ms As part of the Division of Research and Faculty Development (DRFD), Research Staff Services (RSS)... View Details
      • 01 Dec 2015
      • News

      Research Brief: What Makes a Mobile Money Service Thrive in an Emerging Market?

      Ishan Sachdev (MBA 2013) Since 2009, more than 80 mobile money services have popped up in emerging markets to offer financial services to the millions of people who have a cell... View Details
      Keywords: Erin Peterson
      • 23 Jan 2012
      • Research & Ideas

      Break Your Addiction to Service Heroes

      to make necessary tradeoffs is the number one obstacle to excellence in service organizations. Q: Why is that such a difficult concept for service organizations to embrace? A:... View Details
      Keywords: by Deborah Blagg; Service
      • April 2015
      • Case

      Dutch Bros. Coffee: A Compelling Future

      By: Joshua Margolis and Christine Snively
      Travis Boersma, co-founder and President of the Dutch Bros. coffee chain, faces three operational decisions that will shape the company's growth trajectory and distinctive culture. First, should they offer a specialty coffee at a subset of their stores in one region... View Details
      Keywords: Culture And Community; Service Management; Retail; Food; Managing Growth; Family Business; Small Business; Leadership; Culture; Food and Beverage Industry; Oregon
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      Margolis, Joshua, and Christine Snively. "Dutch Bros. Coffee: A Compelling Future." Harvard Business School Case 415-010, April 2015.
      • Web

      Research Computing Services - Faculty & Research

      Research Services Research Computing Services 22ms Research Computing Services (RCS) is a centralized service... View Details
      • 10 Nov 2021
      • Blog Post

      Veterans in the MBA Program: Profiles of Service

      the case method, research, and life as an HBS student, planting a seed of opportunity that he came back to following his service in the Marine Corps. Born and raised in... View Details
      • 08 Nov 2024
      • HBS Case

      What Wartime Service Taught These Historic Leaders

      during military conflicts. As countries such as the United States, Canada, and the United Kingdom honor their veterans this month, Harvard Business School Professor Robert Simons reflects on how View Details
      Keywords: by Avery Forman; Entertainment & Recreation
      • Web

      Tools & Services | Information Technology

      leaders who make a difference in the world. We ’ re here to help you identify and implement flexible and easy-to-use tools that empower you to teach, learn, and work more effectively every day. Browse our View Details
      • September 2018 (Revised October 2018)
      • Supplement

      Lexoo: Building a Long-Lasting Platform

      By: Chiara Farronato and Elena Corsi
      Lexoo, a UK-based online marketplace for legal services, was facing the strategic choice of how to grow from early start-up to mature platform. Daniel van Binsbergen, Lexoo's CEO, and web developer Chris O'Sullivan, CTO, had set up Lexoo to help Small and Medium-Sized... View Details
      Keywords: Marketplaces; Legal Services; Growth Strategy; Technology Ventures; Pivot; Service Operations; Digital Platforms; Growth and Development Strategy; Small Business; Decision Making; Legal Services Industry
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      Farronato, Chiara, and Elena Corsi. "Lexoo: Building a Long-Lasting Platform." Harvard Business School Spreadsheet Supplement 619-701, September 2018. (Revised October 2018.)
      • 01 Jun 2010
      • News

      Students Serve as Consultants

      Twelve HBS students spent their January Term as volunteer consultants to USAID projects in Bangladesh, Jordan, Morocco and Uganda. Only in its second year, the student-led Global Impact Experience program, the brainchild of Rich Chung... View Details
      Keywords: Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
      • 24 Mar 2021
      • News

      Outsider-Insider Named CEO of Amazon Web Services

      Photo via LinkedIn Photo via LinkedIn On March 23, recently appointed Amazon CEO Andy Jassy (MBA 1997) named Adam Selipsky (MBA 1993) head of Amazon Web Services (AWS), a $50 billion business that... View Details
      Keywords: Amazon; online retail; leadership; Executive, Legislative, and Other General Government Support; Government
      • Web

      RCS Policies - Research Computing Services

      http://vpr.harvard.edu/ . Our computing infrastructure is a shared resource, supporting concurrent access by many users. As a result, RCS must... View Details
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