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Show Results For
- All HBS Web
(4,457)
- People (23)
- News (1,141)
- Research (1,887)
- Events (39)
- Multimedia (77)
- Faculty Publications (1,283)
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- November 1986 (Revised June 1987)
- Case
Fieldcrest Division of Fieldcrest Mills, Inc.: Compensation System for Field Sales Representatives
By: Frank V. Cespedes
Focuses on the compensation plan for Fieldcrest sales representatives. Management is reviewing the structure of the plan and must decide how to establish compensation goals and guidelines for the following year so that sales efforts are allocated among products and/or... View Details
Cespedes, Frank V. "Fieldcrest Division of Fieldcrest Mills, Inc.: Compensation System for Field Sales Representatives." Harvard Business School Case 587-097, November 1986. (Revised June 1987.)
- Article
Beyond the Target Customer: Social Effects in CRM Campaigns
By: Eva Ascarza, Peter Ebbes, Oded Netzer and Matthew Danielson
Customer relationship management (CRM) campaigns have traditionally focused on maximizing the profitability of the targeted customers. The authors demonstrate that in business settings characterized by network externalities, a CRM campaign that is aimed at changing the... View Details
Keywords: Social Effects; Field Experiment; Mobile; Customer Relationship Management; Network Effects; Consumer Behavior
Ascarza, Eva, Peter Ebbes, Oded Netzer, and Matthew Danielson. "Beyond the Target Customer: Social Effects in CRM Campaigns." Journal of Marketing Research (JMR) 54, no. 3 (June 2017): 347–363.
- Forthcoming
- Article
Is Hybrid Work the Best of Both Worlds? Evidence from a Field Experiment
By: Prithwiraj Choudhury, Tarun Khanna, Christos A. Makridis and Kyle Schirmann
This paper reports causal evidence on how the extent of hybrid work—the number of days worked from home relative to days worked from office—affects employee attitudes and performance. Workers who spent around two days in the office each week on average self-reported... View Details
Choudhury, Prithwiraj, Tarun Khanna, Christos A. Makridis, and Kyle Schirmann. "Is Hybrid Work the Best of Both Worlds? Evidence from a Field Experiment." Review of Economics and Statistics (forthcoming). (Pre-published online February 9, 2024.)
- November 2015
- Technical Note
Field 2: Some Tips on Navigating Common Pitfalls when Working in Emerging Markets
By: Dina D. Pomeranz, Samik Adhikari and Juan Ignacio Elorrieta
Keywords: Emerging Markets
- September 2014
- Article
OSHA Inspections Should Be Welcome: Results from a Natural Field Experiment in California
By: David I. Levine and Michael W. Toffel
For companies with strong internal occupational safety and health auditing programs, OSHA inspections might seem a formality that risk uncovering, at most, nitpicky deviations from the thousands of pages of safety regulations. For those with poor safety practices, OSHA... View Details
Keywords: Business and Government Relations; Operations; Safety; Governance Compliance; United States; California
Levine, David I., and Michael W. Toffel. "OSHA Inspections Should Be Welcome: Results from a Natural Field Experiment in California." The Compass (Newsletter of the American Society of Safety Engineers) 14, no. 1 (September 2014): 4.
- 2013
- Working Paper
How Do Risk Managers Become Influential? A Field Study in Two Financial Institutions
By: Matthew Hall, Anette Mikes and Yuval Millo
This paper, based on a five-year longitudinal study at two UK-based banks, documents and analyzes the practices used by risk managers as they aim to gather and establish influence in their organizations. Specifically, we examine how influence-seeking risk managers (1)... View Details
Keywords: Experience and Expertise; Decision Making; Risk Management; Strategic Planning; Power and Influence; Business Strategy; Banking Industry
Hall, Matthew, Anette Mikes, and Yuval Millo. "How Do Risk Managers Become Influential? A Field Study in Two Financial Institutions." Harvard Business School Working Paper, No. 11-068, January 2011. (Revised October 2013.)
- 25 Jan 2017
- Working Paper Summaries
The Effects of Quota Frequency on Sales Force Performance: Evidence from a Field Experiment
Keywords: by Doug J. Chung and Das Narayandas
- 1991
- Chapter
The Future of Bureaucracy and Hierarchy in Organizational Theory: A Report from the Field
By: R. M. Kanter
Kanter, R. M. "The Future of Bureaucracy and Hierarchy in Organizational Theory: A Report from the Field." In Social Theory for a Changing Society, edited by P. Bourdieu and J. Coleman. Boulder, CO: Westview Press, 1991. (University of Chicago/Russell Sage Foundation Conference on "Social Theory and Emerging Issues for a Changing Society," April 1989.)
- June 2022
- Article
Conservatism Gets Funded? A Field Experiment on the Role of Negative Information in Novel Project Evaluation
By: Jacqueline N. Lane, Misha Teplitskiy, Gary Gray, Hardeep Ranu, Michael Menietti, Eva C. Guinan and Karim R. Lakhani
The evaluation and selection of novel projects lies at the heart of scientific and technological innovation, and yet there are persistent concerns about bias, such as conservatism. This paper investigates the role that the format of evaluation, specifically information... View Details
Keywords: Project Evaluation; Innovation; Knowledge Frontier; Information Sharing; Negativity Bias; Projects; Innovation and Invention; Information; Knowledge Sharing
Lane, Jacqueline N., Misha Teplitskiy, Gary Gray, Hardeep Ranu, Michael Menietti, Eva C. Guinan, and Karim R. Lakhani. "Conservatism Gets Funded? A Field Experiment on the Role of Negative Information in Novel Project Evaluation." Management Science 68, no. 6 (June 2022): 4478–4495.
- 2012
- Chapter
The Confederacy of Heterogeneous Software Organizations and Heterogeneous Developers: Field Experimental Evidence on Sorting and Worker Effort
By: Kevin J. Boudreau and Karim R. Lakhani
Software development occurs in a patchwork or "confederacy" of different types of institutions (universities, small start-ups, multinational enterprises, government agencies, etc.) utilizing varied work approaches. Here we speculate on one possible explanation for this... View Details
Keywords: Innovation and Invention; Applications and Software; Product Development; Organizations; Employees; Behavior; Competition; Cooperation; Creativity; Information Technology Industry
Boudreau, Kevin J., and Karim R. Lakhani. "The Confederacy of Heterogeneous Software Organizations and Heterogeneous Developers: Field Experimental Evidence on Sorting and Worker Effort." In The Rate and Direction of Inventive Activity Revisited, edited by Josh Lerner and Scott Stern, 483–502. University of Chicago Press, 2012.
- March 2025
- Article
Does Communicating Measurable Diversity Goals Attract or Repel Historically Marginalized Job Applicants? Evidence from the Lab and Field
By: Erika L. Kirgios, Ike Silver and Edward H. Chang
Many organizations struggle to attract a demographically diverse workforce. How does adding a measurable goal to a public diversity commitment—for example, “We care about diversity” versus “We care about diversity and plan to hire at least one woman or racial minority... View Details
Keywords: Selection and Staffing; Recruitment; Diversity; Goals and Objectives; Communication Intention and Meaning; Behavior
Kirgios, Erika L., Ike Silver, and Edward H. Chang. "Does Communicating Measurable Diversity Goals Attract or Repel Historically Marginalized Job Applicants? Evidence from the Lab and Field." Journal of Experimental Psychology: General 154, no. 3 (March 2025): 624–643.
- 20 Jun 2018
- Working Paper Summaries
Show or Tell? Improving Agent Decision Making in a Tanzanian Mobile Money Field Experiment
- 2016
- Working Paper
Paying for the Truth: The Efficacy of a Peer Prediction Mechanism in the Field
By: Natalia Rigol and Benjamin N. Roth
Rigol, Natalia, and Benjamin N. Roth. "Paying for the Truth: The Efficacy of a Peer Prediction Mechanism in the Field." Working Paper, April 2016.
- Article
Feminist Analysis of Micro Research on Gender in Organizations: Suggestions for Advancing the Field
By: R. Ely and Irene Padavic
Ely, R., and Irene Padavic. "Feminist Analysis of Micro Research on Gender in Organizations: Suggestions for Advancing the Field." Academy of Management Annual Meeting Proceedings (2005).
- 26 Feb 2019
- Working Paper Summaries
Infringing Use as a Path to Legal Consumption: Evidence from a Field Experiment
Keywords: by Hong Luo and Julie Holland Mortimer
- 1987
- Introduction
The Role of Field Studies in Accounting Research and the Development of Accounting
By: Robert S. Kaplan
Keywords: Accounting
- July – August 2005
- Article
Prospects for Organizational Theory in the Early 21st Century: Institutional Fields and Mechanisms
By: Gerald F. Davis and Christopher Marquis
Davis, Gerald F., and Christopher Marquis. "Prospects for Organizational Theory in the Early 21st Century: Institutional Fields and Mechanisms." Organization Science 16, no. 4 (July–August 2005): 332–343.
- September 2004
- Article
A Field Study of Group Diversity, Participation in Diversity Education Programs and Performance
By: R. Ely
Ely, R. "A Field Study of Group Diversity, Participation in Diversity Education Programs and Performance." Journal of Organizational Behavior 25, no. 6 (September 2004).
- 2017
- Working Paper
Are You a Guest Here? Field Experiments on Racial Discrimination in Customer Service
By: Alexandra C. Feldberg and Tami Kim
- Article
Achieving Focused Management Activities through Formal Performance Evaluation: Results from a Field Study
By: W. J. Bruns Jr. and S. M. McKinnon
Bruns, W. J., Jr., and S. M. McKinnon. "Achieving Focused Management Activities through Formal Performance Evaluation: Results from a Field Study." Journal of Managerial Issues 6, no. 3 (Fall 1994): 265–81.