Publications

June 2005
Article

Governance Linked D&O Coverage: Leveraging the Audit Committee to Manage Governance Risk

By: S. Datar, M. G. Alles and J. H. Friedland

Keywords: Governance; Insurance; Accounting Audits; Management; Risk and Uncertainty

2012
Chapter

What Do Managers Do? Exploring Persistent Performance Differences among Seemingly Similar Enterprises

By: Rebecca Henderson and Robert Gibbons

Keywords: Management Practices and Processes; Performance Productivity

September 2004 (Revised August 2007)
Case

Enterprise IT at Cisco (2004)

By: Andrew P. McAfee, F. Warren McFarlan and Alison Berkley Wagonfeld

Illustrates the challenges associated with centralizing IT decisions at Cisco after a decade of decentralized planning and project funding. When Brad Boston became Cisco's new CIO in 2001, he found that managers were starting to get frustrated with the results of their... View Details

Keywords: Management; Resource Allocation; Information Technology; Problems and Challenges; Business Ventures; Change Management; Entrepreneurship; Projects; Planning; Corporate Finance; Information Technology Industry

Purchase

03 May 2011
Working Paper Summaries

How Do Risk Managers Become Influential? A Field Study of Toolmaking and Expertise in Two Financial Institutions

Keywords: by Matthew Hall, Anette Mikes & Yuval Millo; Banking

12 Jun 2014
Working Paper Summaries

The Triumph of the Humble Chief Risk Officer

Keywords: by Anette Mikes

21 Aug 2014
Blog Post

HBS Social Enterprise Initiative Visits NYC

A lot can be achieved through emails, phone calls, and meetings, but being in the field helps broaden perspectives. The HBS Social Enterprise Initiative (SEI) did just that – when Matt Segneri, Director, and Margot Dushin, Director of... View Details

Keywords: Nonprofit / Government

February 2021
Case

Enterprise Agility at Komerční Banka

By: Euvin Naidoo, Suraj Srinivasan and Sarah Gulick

In 2017, Jan Juchelka, the new CEO of Komerční Banka, identified the need for the bank to start an enterprise wide agile transformation. He started by working to create a sense of urgency to kick-start a process to enable the level of service delivery to customers he... View Details

Keywords: Agile; Agility; Transformation; Organizational Structure; Business Headquarters; Management Analysis, Tools, and Techniques; Management Systems; Banking Industry; Czech Republic

Purchase

2012
Working Paper

What Do Managers Do? Exploring Persistent Performance Differences among Seemingly Similar Enterprises

By: Robert Gibbons and Rebecca Henderson

Social networks and social groups have both been seen as important to discouraging malfeasance and supporting the global pro-social norms that underlie social order, but have typically been treated either as pure substitutes or as having completely independent effects.... View Details

Keywords: Social Norms; Social Networks; Triadic Closure; Social Groups; Group Identity; Groups and Teams; Identity; Performance Consistency; Social and Collaborative Networks; Societal Protocols; Social Media

September 1980 (Revised February 1985)
Case

Risk Analytics Associates

By: David E. Bell

Keywords: Risk Management

December 2002
Article

Business Enterprises and Global Worlds

By: G. Jones

The role of business enterprise in integrating economies is one of the central historical themes of the last two centuries. Although globalization—both in its current iteration and in its nineteenth-century form—has been widely studied, the role of the firm, as opposed... View Details

Keywords: Macroeconomics; Multinational Firms and Management; Organizations; Emerging Markets; Behavior; Business Ventures; United States

TeachingInterests

Managing Human Capital

By: Ethan S. Bernstein

The Managing Human Capital course has been specifically designed to teach practical skills for the future general manager (not just the human resource practitioner) who seeks to manage both other people and her or his own career with optimal... View Details

Aug 2011 - 2011
Conference Presentation

Military Ties, New Venture Performance, and Political Risk Management in Emerging Economies

By: Shon R. Hiatt

2010
Article

Fretting About Modest Risks Is a Mistake

By: Matthew Rabin and Max Bazerman

Managers often engage in risk-averse behavior, and economists, decision analysts, and managers treat risk aversion as a preference. In many cases, acting in a risk-averse manner is a mistake, but managers can correct this mistake with greater reflection. This article... View Details

Keywords: Decision Biases; Risk Management; Risk and Uncertainty; Decision Making

2014
Working Paper

The Triumph of the Humble Chief Risk Officer

By: Anette Mikes

This paper tracks the evolution of the role of two chief risk officers (CROs), and the tools and processes they have implemented in their respective organizations. While the companies are from very different industries (one is a power company, the other is a toy... View Details

Keywords: Risk Management; Managerial Roles

20 Jun 2008
News

Risk and Reward

Chimneys resident) sired foals to the ripe old age of 28. Big Brown is only 3 years old. So you do the math. So here’s a real-life business dilemma. If you owned Big Brown, would you ship the colt straight for the stud farm, or keep him on the race circuit for several... View Details

Keywords: Julia Hanna; Management; Management; Management

November 2024
Background Note

Social Enterprise in the MENA Region

By: Brian Trelstad and Ahmed Dahawy

This research note provides an overview of the socio-economic landscape of social enterprise in the Middle East and North Africa. It highlights the diversity of players in the region including social enterprise organizations (in their many forms) and supporting... View Details

May 2013 (Revised October 2014)
Case

Novartis: Leading a Global Enterprise

By: William W. George, Krishna G. Palepu and Carin-Isabel Knoop

Novartis, the world's leading healthcare company, was formed in 1996 out of a merger of two very different, mid-tier Switzerland-based pharma companies. The case traces the company's evolution over the past 17 years, as it transformed into a truly global enterprise... View Details

Keywords: Multinational Firms and Management; Talent and Talent Management; Organizational Structure; Organizational Culture; Success; Globalized Markets and Industries; Management Teams; Change Management; Business History; Mergers and Acquisitions; Global Strategy; Health Care and Treatment; Pharmaceutical Industry; Health Industry; Switzerland