Publications

Publications

Filter Results: (1,228) Arrow Down
Filter Results: (1,228) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 11 of 1,228 Results →

    Regina E. Herzlinger

    Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration at the Harvard Business School. She was the first woman to be tenured and chaired at Harvard Business School and serve on many established and start-up corporate health care/medical... View Details

    Keywords: health care; insurance industry; medical devices; retailing; digital health
    • 11 Sep 2012
    • First Look

    First Look: September 11

    story-one located far from the factory floor. Can Wages Buy Honesty? The Relationship Between Relative Wages and Employee Theft Authors:Tatiana Sandino and C. X. Chen Publication:Journal of Accounting Research 50, no. 4 (2012) Abstract In... View Details
    Keywords: Sean Silverthorne
    • May 1994
    • Article

    The Work Preference Inventory: Assessing Intrinsic and Extrinsic Motivational Orientations

    By: T. M. Amabile, K. G. Hill, B. A. Hennessey and E. M. Tighe
    The Work Preference Inventory (WPI) is designed to assess individual differences in intrinsic and extrinsic motivational orientations. Both the college student and the working adult versions aim to capture the major elements of intrinsic motivation (self-determination,... View Details
    Keywords: Creativity; Motivation and Incentives; Measurement and Metrics; Higher Education; Employees; Personal Characteristics
    Related
    • 16 May 2018
    • Research & Ideas

    How Companies Managed Risk (and Even Benefitted) in World War Internment Camps

    An internment camp for German citizens in England. Chronicle/Alamy Stock Photo Global enterprises that do business in emerging economies face significant political risks—in extreme cases, imprisonment of their civilian employees during... View Details
    Keywords: by Julia Hanna; Manufacturing
    • August 2010 (Revised September 2011)
    • Case

    Driving Sustainability at Bloomberg L.P.

    By: Christopher Marquis, Daniel Beunza, Fabrizio Ferraro and Bobbi Thomason
    Describes the addition of environmental, social, and governance (ESG) performance indicators to the Bloomberg terminal. The initiative grew out of Bloomberg's broader sustainability initiatives and is an example of how committed employees can create positive social... View Details
    Keywords: Corporate Entrepreneurship; Knowledge Dissemination; Corporate Social Responsibility and Impact; Organizational Culture; Business and Stakeholder Relations; Environmental Sustainability; Publishing Industry; New York (city, NY)
    Related
    • 23 Dec 2002
    • Research & Ideas

    Partnering and the Balanced Scorecard

    diverse units, employees, and constituencies. In this chapter, we describe how effective leaders customize their organization's measurement and management system to partner with their employees for strategy implementation. We also discuss... View Details
    Keywords: by Robert S. Kaplan & David P. Norton
    • Research Summary

    Overview

    By: Ashley V. Whillans
    Engaged with field work in East Africa, South Asia, and in several large hybrid organizations in the United States, Professor Whillans places a focus on exploring questions with strong theoretical motivation in the social psychological literature and relevant... View Details
    • 04 Apr 2005
    • What Do You Think?

    Can an Organization’s “Deep Smarts” Be Preserved?

    but only by the firms that have employee longevity and a valued ... way of life." This may not mean retaining everyone, however, as Horacio Cavallero suggests in commenting that "I have always thought that it was very important... View Details
    Keywords: by James Heskett
    • 07 Oct 2019
    • Sharpening Your Skills

    How Companies Can Make Up with (Very) Unhappy Customers

    JetBlue employees and more than 130,000 customers whose flights were cancelled, delayed, or diverted. How did the airline make it right with customers and learn from its mistakes? The Hidden Cost of a Product Recall Product failures... View Details
    Keywords: by Sean Silverthorne; Retail; Air Transportation
    • December 1999 (Revised March 2000)
    • Case

    Workplace Safety at Alcoa (B)

    At the May 1996 annual shareholders meeting, Alcoa CEO Paul O'Neill reported that Alcoa was making great progress toward becoming a world-class leader, both in terms of workplace safety and profitability. This validated of O'Neill's decade-long emphasis on safety as... View Details
    Keywords: Safety; Working Conditions; Quality; Cost; Profit; Management Systems
    Related
    • 11 Jan 2016
    • Research & Ideas

    Is Group Loyalty a Force for Good or Evil?

    ethics is to study why good people do bad things,” she says. Even when people have good intentions, she notes, it can lead to bad outcomes. “Often we fail to appreciate when cumulatively our transgressions become something that becomes larger and potentially evil.”... View Details
    Keywords: by Michael Blanding
    • 21 Jun 2011
    • First Look

    First Look: June 21

    learning among lower-level employees. We exploit a field-research setting in which business units vary in the "tightness" with which they monitor employee decisions. We find that tighter monitoring gives rise to implicit... View Details
    Keywords: Sean Silverthorne
    • April 2025
    • Article

    Dynamic Silos: Increased Modularity and Decreased Stability in Intra-organizational Communication Networks During the COVID-19 Pandemic

    By: Tiona Zuzul, Emily Cox Pahnke, Jonathan Larson, Christopher White, Patrick Bourke, Nicholas Caurvina, Neha Parikh Shah, Fereshteh Amini, Youngser Park, Joshua Vogelstein, Jeffrey Weston and Carey E. Priebe
    Workplace communications around the world were drastically altered by COVID-19, related work-from-home orders, and the rise of remote work. To understand these shifts, we analyzed aggregated, anonymized metadata from over 360 billion emails within 4,361 organizations... View Details
    Keywords: Remote Work; COVID-19; Communication Technology; Organizational Change and Adaptation
    Related
    • Article

    Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems

    By: Anita L. Tucker, Sara J. Singer, Jennifer E. Hayes and Alyson Falwell

    Objective To link safety-related concerns raised by frontline staff about hospital work systems (operational failures) to the safety and efficiency of hospitals, and to contrast these concerns with national patient safety initiatives.

    Data... View Details

    Keywords: Perspective; Opportunities; Safety; Performance Efficiency; System; Failure; Conferences; Employees; Management Analysis, Tools, and Techniques; Experience and Expertise; Health Care and Treatment; Health Industry; United States
    Related
    • 24 Aug 2016
    • Research & Ideas

    Behavioral Economists Can Make You a Healthier Consumer and Smarter Marketer

    behavioral science, specifically, behavioral economics, tries to understand consumers as they actually behave and promote changes in their decision making around those biases. Harvard Business School Associate Professor Leslie John explains principles behind behavioral... View Details
    Keywords: by Amelia Kunhardt
    • August 2009
    • Case

    Meeting the Diversity Challenge at PepsiCo: The Steve Reinemund Era

    By: David A. Thomas and Stephanie Creary
    This case profiles PepsiCo's diversity journey under the leadership of former chairman and CEO Steve Reinemund who instituted diversity as one of the company's strategic imperatives. It demonstrates the ways in which Reinemund partnered with his leadership team and... View Details
    Keywords: Diversity; Leadership; Growth and Development Strategy; Organizational Culture; Performance Effectiveness; Business and Stakeholder Relations; Food and Beverage Industry; United States
    Related
    • June 26, 2019
    • Article

    The Biggest Mistakes Companies Make With Corporate Social Responsibility

    By: Rosabeth Moss Kanter
    There’s almost nothing worse for the corporate ego than thinking that you’re doing good and should be appreciated for it, only to find that you’re pilloried instead. The public doesn’t believe you, the community doesn’t want you, and your own employees won’t defend... View Details
    Keywords: Corporate Social Responsibility and Impact; Leadership; Change; Business and Community Relations
    Related
    • December 2019
    • Case

    The Business of Pain: Johnson & Johnson and the Promise of Opioids

    By: Erik Snowberg, Trevor Fetter and Amy W. Schulman
    This case is designed to provide an engrossing overview of stakeholder capitalism through a vigorous discussion of the conflicts that can arise when trying to serve multiple stakeholders. In 2007, Johnson & Johnson’s (J&J) subsidiary Janssen has to decide whether or... View Details
    Keywords: Opioids; Addiction; Stakeholder Capitalism; Business and Stakeholder Relations; Product Launch; Decision Making; Ethics; Social Issues; Pharmaceutical Industry
    Related
    • Research Summary

    Current Research

    Ian studies extrinsic rewards -- monetary incentives from formal compensation systems, as well as other formal and informal external rewards-- in order to help businesses understand the tensions and tradeoffs inherent in motivating employees. His research takes a... View Details

    • Web

    Publications - Faculty & Research

    treatment... View Details Keywords: Measurement and Metrics ; Mathematical Methods ; Analytics and Data Science ; Agriculture and Agribusiness Industry ; India Citation Read Now Related Cole, Shawn, Tomoko Harigaya, Grady Killeen, and... View Details