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  • 23 Jul 2018
  • Research & Ideas

The Open Office Revolution Has Gone Too Far

(like employee satisfaction). Those are fine for understanding individual perceptions, but aren’t so good at quantifying real behavioral responses and organizational performance outcomes from open offices. The gap between perceptions and... View Details
Keywords: Re: Ethan S. Bernstein
  • 05 Jun 2014
  • Research & Ideas

Fixing the ‘I Hate Work’ Blues

that only 30 percent of employees are engaged in their work. The issues raised are ones I have worked on for many years. With the drive for higher productivity in the workplace, there is little doubt that... View Details
Keywords: by Bill George
  • 04 Sep 2008
  • Working Paper Summaries

Wellsprings of Creation: Perturbation and the Paradox of the Highly Disciplined Organization

Keywords: by David James Brunner, Bradley R. Staats, Michael L. Tushman & David M. Upton

    Tatiana Sandino

    Tatiana Sandino is the Arthur Lowes Dickinson Professor of Business Administration in the Accounting and Management Unit, most recently teaching and undertaking the role of course head for the required first-year MBA course Financial Reporting and Control. She has... View Details

    Keywords: retailing; service industry
    • 10 Aug 2009
    • Research & Ideas

    High Commitment, High Performance Management

    With many companies battered by the economy, commitment from leaders and employees might seem like increasingly precious resources. Yet commitment and performance are essential elements of any successful firm no matter the health of the... View Details
    Keywords: by Martha Lagace
    • June 2024
    • Article

    The Monitoring Role of Social Media

    By: Jonas Heese and Joseph Pacelli
    In this study, we examine whether social media activity can reduce corporate misconduct. We use the staggered introduction of 3G mobile broadband access across the United States to identify exogenous increases in social media activity and test whether access to 3G... View Details
    Keywords: Corporate Misconduct; Twitter; Corporate Accountability; Mobile and Wireless Technology; Social and Collaborative Networks
    Related
    • Research Summary

    Cross-Boundary Coordination and Airline Performance

    In the context of global airline alliances, this study explores how organizations engaged in partnerships for service delivery achieve coordination with each other. We will assess the impact of both cross-functional and cross-organizational coordination on the quality... View Details
    • 2023
    • Chapter

    Organizational Development

    By: Min Basadur, Tim Basadur and Goran Calic
    Our review of the field of Organizational Development (OD) reveals an extensive range of tools which attempt to help organizations improve performance. We believe that OD should be studied differently: As a continuous process of change-making or innovation. How this... View Details
    Keywords: Change; Cognition and Thinking; Creativity; Organizational Change and Adaptation; Innovation and Management
    Related
    • 20 Jan 2023
    • Blog Post

    The Importance of Mentorship: A Conversation With Professor Ting Zhang

    their time, there is huge variability in terms of how much people prioritize mentoring activities. Some people see mentoring others as an obligation (that is, just another activity that HR wants employees to do), whereas others see it as... View Details
    • 01 Feb 2022
    • What Do You Think?

    Is Concierge Management an Answer to the “Big Quit”?

    culture on post-pandemic employee engagement and organization performance in his book Win From Within: Build Organizational Culture for Competitive Advantage. References: Natasha Bernal, “Remote workers are... View Details
    Keywords: by James Heskett
    • 17 May 2011
    • Working Paper Summaries

    The Consequences of Mandatory Corporate Sustainability Reporting

    Keywords: by Ioannis Ioannou & George Serafeim
    • December 2022
    • Article

    Fostering Perceptions of Authenticity via Sensitive Self-Disclosure

    By: Li Jiang, Leslie K. John, Reihane Boghrati and Maryam Kouchaki
    Leaders’ perceived authenticity—the sense that leaders are acting in accordance with their “true self”—is associated with positive outcomes for both employees and organizations alike. How might leaders foster this impression? We show that sensitive self-disclosure, in... View Details
    Keywords: Authenticity; Weaknesses; Self-disclosure; Leaders; Impression Management; Leadership Style; Motivation and Incentives
    Related
    • May 27, 2022
    • Article

    How 'Digital Nomad' Visas Can Boost Local Economies

    By: Prithwiraj Choudhury
    More and more companies are offering their employees the option to “work from anywhere,” whether in their home office, in another state, or even halfway around the globe. A growing group of remote professionals are taking the “anywhere” in work-from-anywhere to new... View Details
    Keywords: Remote Work; COVID-19 Pandemic; Collaboration; Work-Life Balance; Human Resources; Collaborative Innovation and Invention
    Related
    • November 2016 (Revised December 2016)
    • Module Note

    Strategy Execution Module 13: Identifying Strategic Risk

    By: Robert Simons
    This module reading begins by describing the three sources of strategic risk—operations risk, asset impairment risk, and competitive risk—and demonstrates how these risks can undermine an entire business. To assist in the identification of these risks, the risk... View Details
    Keywords: Management Control Systems; Implementing Strategy; Execution; Risk Assessment; Operational Control; Asset Impairment; Franchise Risk; Fraud; Strategy; Information Management
    Related

      Operational Transparency

      Conventional wisdom holds that the more contact an operation has with its customers, the less efficiently it will run. But when customers are partitioned away from the operation, they are less likely to fully understand and appreciate the work going on behind the... View Details

      • 05 Oct 2016
      • Research & Ideas

      Why Don't More People Get Flu Shots at Work?

      the start of the influenza season in the United States. “It’s quite strong evidence that just the natural course of your day bringing you by the flu shot clinic increases your likelihood of getting a flu shot” Getting employees to go to... View Details
      Keywords: by Roberta Holland; Health
      • November 2014 (Revised February 2016)
      • Case

      DoubleDutch

      By: Frank V. Cespedes and Matthew G. Preble
      Lawrence Coburn and Pankaj Prasad, co-founders of the event solution startup DoubleDutch, have to make a significant decision about their young company's sales function. DoubleDutch's key product was a mobile application (app) and event management platform that... View Details
      Keywords: Sales Management; Selling; Marketing Management; Strategy Implementation; Business Marketing; Sales Force Management; Salesforce Management; Marketing; Sales; Marketing Strategy; Strategy; Entrepreneurship; Business Startups; Technology Industry; United States; Europe; Asia
      Related
      • January 2004 (Revised February 2005)
      • Case

      Timberland and Community Involvement (Abridged Version)

      By: James E. Austin and James Quinn
      When Jeffrey Swartz became the third generation in his family to lead the Timberland Co., he made community involvement an integral part of the company's strategy. Under Swartz's leadership, Timberland formed a close partnership with City Year, the national corps of... View Details
      Keywords: Philanthropy and Charitable Giving; Business and Community Relations; Business and Stakeholder Relations; Corporate Strategy; Manufacturing Industry
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      • August 1994 (Revised May 1995)
      • Case

      Engineering Inspection & Insurance Company

      By: Robert H. Hayes
      Engineering Inspection & Insurance Co. (EIIC) is a small but highly successful company that offers machinery and boiler inspection and insurance services. After years of above-average growth and profits, both are retreating toward the industry average, policy delivery... View Details
      Keywords: Service Operations; Business Strategy; Organizational Design; Organizational Structure; Insurance; Strategic Planning; Problems and Challenges; Insurance Industry; United States
      Related
      • 2010
      • Other Unpublished Work

      Hunkering Down and Venturing Out: Network Activation in Response to the Uncertainty of Organizational Restructuring

      Uncertain times in organizational life are often accompanied by shifts in resources and power and can trigger a desire for people to affiliate with others. Yet little is understood about which network ties people activate when they feel uncertain about their standing... View Details
      Keywords: Risk and Uncertainty; Restructuring; Interpersonal Communication; Organizational Structure
      Related